Service was carried out efficiently thank you. One complaint - we had no idea what time the serviceman would call so it meant someone having to stay in the house for the day. We eventually got a pho... Ver mais

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Leia as opiniões dos outros
I had good interaction with the service planning team ahead of the visit. Michael, the service technician was very thorough, swift and made sure the units were working correctly, with no leaks, before... Ver mais
A empresa respondeu
Alan Geraty has serviced our machine for years. Your company keeps up to date with annual services in an efficient and personable way. We find Alan competent and helpful. He wants us to optimise our f... Ver mais
A empresa respondeu
I was given a day, but no time... Ended up waiting until very late in the day before someone turned up. The guy that came was very efficient, in and out in less than 30 minutes. System works pe... Ver mais
Informações sobre a empresa
- Empresa de purificação de água
- também em
- Fonte de água potável
- Fornecedor de equipamento para amaciamento da água
- Fornecedor de filtros de água
- Fornecedor de refrigeradores de água
- Fornecedor de tratamento de água
Escrito pela empresa
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Informações de contacto
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Irlanda
- 093 60705
- info@celticwatersolutions.ie
- celticwatersolutions.ie
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satisfied with service and product

Resposta da Culligan Consumer Products Ireland Ltd
My water was cloudy for a while…
My water was cloudy for a while afterwards. Asked technician was it ready to use answer yes. But I had to empty tank twice before it ran clear.

Resposta da Culligan Consumer Products Ireland Ltd
Lack of communication
I never received a delivery date, I emailed 6 days after purchase to see when the salt will be delivered and I didn’t get a response, the next day the delivery turned up, luckily I was at home. Communication with customers is lacking

Resposta da Culligan Consumer Products Ireland Ltd

Resposta da Culligan Consumer Products Ireland Ltd

Resposta da Culligan Consumer Products Ireland Ltd
Very expensive for 5 minute call out of…
Very expensive for 5 minute call out of annual servicing call.

Resposta da Culligan Consumer Products Ireland Ltd

Resposta da Culligan Consumer Products Ireland Ltd
Excellent service from start to finish
Excellent service from start to finish, the whole family is extremely happy with the new water filter, no more plastic bottles from the supermarket 👌

Resposta da Culligan Consumer Products Ireland Ltd

Resposta da Culligan Consumer Products Ireland Ltd
Michael Smyth was very nice and great…
Michael Smyth was very nice and great at his job

Resposta da Culligan Consumer Products Ireland Ltd
Very presentable young man did my…
Very presentable young man did my service and answered the query I had and adjusted my system accordingly

Resposta da Culligan Consumer Products Ireland Ltd
I ordered 15 bags of Harvey Arc Mini…
I ordered 15 bags of Harvey Arc Mini Curve Salt, but I intended to collect them from your Dublin branch, as I have done previously.
Unfortunately, I was charged a €15 delivery fee, which I wished to cancel. I called 1800 00 863 and requested a refund of the delivery charge, as I preferred to collect the salt from the Dublin branch instead. Alternatively, if a refund was not possible, I suggested that salt products to the value of €15 could be provided for collection from the branch.
The representative informed me that she had raised the issue with the sales team and that someone would contact me regarding my request. However, nobody contacted me, and three days later the salt was delivered to my address.
Since then, I have tried calling 1800 00 863 and 0818 277 403, but the calls are automatically disconnected. As a result, I have been unable to speak with anyone about this matter.

Resposta da Culligan Consumer Products Ireland Ltd
Very good customer service.
Fast response.
Friendly staff.
Quality of the product.

Resposta da Culligan Consumer Products Ireland Ltd

Resposta da Culligan Consumer Products Ireland Ltd
I recently had a Culligan water filter…
I recently had a Culligan water filter installed at my home. The installation itself was good, but I would like to highlight an important point for other customers.
My system uses 2 × 4 kg salt blocks, and these specific salt blocks are not readily available on the general market; they need to be purchased through Culligan. Therefore, customers should be careful to confirm the salt supply when arranging the installation.
During my discussion with the sales team, I was told that a free supply of salt would be provided, but I did not receive it. I was also not at home when the installation was carried out.
I would recommend confirming exactly what salt is included with the installation before the installation takes place, as it can be difficult to source the correct salt blocks afterwards.

Resposta da Culligan Consumer Products Ireland Ltd
Absolutely ridiculous customer support
Got the water system in under the sink that has to be serviced once a year , you book the service and the take your money , later they send you a email with a date , my case 5 weeks away , on the day they can’t tell you anything about the service ie weather he will be here in the AM or PM I am waiting around since 8am I have rang 3 times now and all I get is I can’t help you we don’t have a number for the engineer he makes his own appointments absolutely ridiculous customer service , they also charge you €180 to service the water filter and they don’t take away all the rubbish and old filters

Resposta da Culligan Consumer Products Ireland Ltd
Highly recommended service provider
We find water is extremely hard in our area and want to install water softening system. We are delighted that Culligan provided us with the super efficient service and are very satisfied with the outcome. Thank you

Resposta da Culligan Consumer Products Ireland Ltd
I was left with a leak after service…
I was left with a leak after service when i rang serviceman he was on way home said he would try and see if someone else was in area didnt hear back from him do rang the company following day woman said it would be over a week before they would get to me as they didnt have the technichans so i would have to wait not good enough considering they get payment before service very poor customer service

Resposta da Culligan Consumer Products Ireland Ltd
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