Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Dear alphaMountain.ai Support Team,
Dear alphaMountain.ai Support Team,
I am reporting a false positive detection in your system.
- Detection label: Phishing
- Date observed: [Insert Date]
Our website provides legitimate editorial and sports content. It does not host or distribute any phishing or malicious material.
Supporting details:
- Purpose: sports news and information portal
- Screenshot of detection attached
- VirusTotal reference: [Insert link]
Please review and remove this incorrect classification from your system. Kindly confirm once your database has been updated.
Thank you for your assistance.
Best regards,
Nha Hai Ty
Address: 30 Phan Phuc Duyen, Tan Binh, Ho Chi Minh City, Vietnam
Phone: +84 783 202 993
Electronic Signature: /s/ Nha Hai Ty
From our perspective
From our perspective, CNIC support appears fragmented, with first-line agents having limited access to senior support or developers. The lack of coordination and quality assurance is evident — we often receive incomplete or inconsistent information, and the overall experience has remained poor despite repeated interactions. This makes us believe there is little accountability or management oversight to act on customer feedback. In short, we are disappointed with the support provided. We now avoid contacting CNIC support whenever possible and instead resolve issues ourselves, as our feedback rarely seems to be acknowledged or acted upon.
The people are nice and responsive
Highly knowledgeable support team
Highly knowledgeable support team in DNS & Internet infrastructure. Easy to work with, responsive and helpful.
Signup issue resolved quickly
We had an issue during the signup process where we were not redirected to the correct page. The support team quickly resolved the issue and handed us our login information.
I had received a phishing SMS
I had received a phishing SMS to my cell phone number with a web link to a rather exotic domain and wanted to do something about it without knowing exactly how. The contact person at CentralNic Registry showed me the contact addresses via email - like a tutor - which I then contacted to report the abusive use
Keep the Internet safe
A scammer used all kinds of tricks to get my visa number, so he/she can use it. Obviously, he/she did this to so many other innocent people. I brought this issue up to these guys, and they immediately suspended the scammer's account. I wish other providers would do the same to protect potential victims. Thank you for your prompt response.
Very quick and professional response to…
Very quick and professional response to a phishing report which I submitted. Thanks for keeping the internet secure.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








