Ceremonye Opiniões 23

I don’t like how the bags close on top. Not what I expected

Information regarding status of my order was provided regularly and was informative. Delivery was seamless.

Order: 23650M313417 Adams Time Chart
Arrived damaged and permanently bent. Ceremonye refuse to admit they DID NOT package and ship the product appropriately shipping from Ireland to Texas. They only wrapped in thin plastic without any cardboard support.

My email to them: “ For what I paid, I was expecting better packaging for shipping.

NOT a flimsy plastic wrapping WITHOUT stability to help prevent damage.

As it is, my order arrived damaged. I will NOT recommend others purchasing this product from you because of your packaging method.”

Ceremonye’s response: “During product transportation, some squeezing is inevitable; creases and indentations are unavoidable, do not constitute serious damage, do not affect usability, and are not considered broken.”

My response: “ YOU HAVE VERY LOW STANDARDS if you expect YOUR product, which CUSTOMERS spend good money on to arrive with “some squeezing that is inevitable; creases and indentations are unavoidable”‼️

Again, I will NOT be recommending your product to others. You do NOT even care if your product arrives Damaged!

If you did, you would reinforce its ability to withstand the possibility of being bent (DAMAGED) by adding either a thick piece of cardboard just a bit larger than the product, or by using a box just larger than the product INSTEAD of wrapping in thin plastic with just the corner covers!

Folks pay to receive a product they are proud to show off. I am NOT proud to show off a DAMAGED product! Folks DO NOT expect to pay for a product to be delivered with “creases and indentations”‼️”

Ceremonye responded with, “ Thank you for sharing your feedback. We’re truly sorry to hear the item didn’t work as expected—we understand your frustration.

As a gesture of goodwill, we’d like to offer you a partial refund of $5 . We hope this helps make things right.

Regarding the product, our team has confirmed it’s functioning according to its design specifications. We understand this may not be the outcome you were hoping for, and we appreciate your understanding.

Please let us know if the partial refund works for you, and we’ll process it promptly.

Yours Sincerely,
Customer Service Team”
~~~~~
From Ceremonye’s website,” “Support that actually cares”⁉️

“100% Risk-Free Purchase
If your item arrives damaged or not as described, just contact us for a replacement or refund-simple and hassle-free.”⁉️
~~~~~
I did not contact them to request a refund, or compensation. I wanted them to do better. By their own words it is obvious to me that they have no intentions of doing better.

I WOULD NOT trust Ceremonye to properly package and ship a product you wanted to show others to arrive undamaged. I also, do NOT TRUST their own words on their website.

I DO NOT recommend Ceremonye to others wishing to purchase a product they thought they could be proud to show others. There is nothing in my Adams Time Chart to be proud when it arrived so damaged. It will not stand up like I planned on displaying it due to the extent of the damage.

THINK TWICE before purchasing from Ceremonye!

Mrs. TH Smith

With two small grandchildren, this gives me peace of mind.

Just put them in. I love them with a great purchase thank you.

One of the pens was defective. To return one pen was such a pain I just kept it.

SCAM ALERT!!!Do NOT order anything it will never arrive! Ordered in January and they just kept sending me fake tracking info. Finally asked for a refund and was told my PO shipped it back. Total lies will only refund me minus shipping and loss of product!!! In other words we are charging you the customer even though you never got the product!!! They have many products that come
up on Instagram RUN AS FAST AS YOU CAN!!!

They are refusing to refund my money or send a duplicate product that was supposedly delivered on March 16, but wasn’t. They just keep stringing me along, sending the same postal tracking that says it was delivered. I never did get that final tracking, so clearly the product was delivered somewhere else, and ceremonye won’t make good on it.

SCAM. Ordered in November for a Christmas present. It’s March and I haven’t received it plus they’re ignoring my request for a refund.

Guess I got lucky. I actually did receive my item, although it did take quite a while. I ordered January 26 and it arrived February 15.

It worked exactly like they said it would. It’s a cat toy and my cat is totally addicted to it! However it broke after a month. I even got good at taking it apart to make it last longer. Now I’ve ordered two more. I hope they arrive!

This page is a total scam. I never received the order. I reached out to them and supposedly they resent it but never got it. Then they said that it was delivered but I never got it. The tracking information was invalid. DO NOT ORDER from this website.

Absolutely scam. I never received my item and I can’t even leave a review about it because the product page for that item is gone. It turns out that the item I bought is available on Amazon for half the price so don’t bother.

Scam. Never received my order. They sent false updates with the last one stating the items had been delivered. The third party tracking they provide is in Chinese. Do not waste your money, you will never receive your items

My order never delivered to the address I gave and they kept dating it delivered to look up tracking number which was not valid. They also said check with post office and c again not a valid tracking number.

I did a nationwide tracking which is connected to all couriers again not valid. Whatever company they use is not valid even though they show delivery with a zip code and city only.. no address... the shipping company i found was in Chinese so forget that. Thank God I didn't spend alot of money with them.

Do not buy anything they are just taking people's money.

I believe every response is AI because you can never reach anyone. I even tried through Facebook no response!!!!

I ordered a nail kit as a Christmas gift in November. It never arrived. The tracking information didn’t have my street number on the address. I contacted the company and they said that it was returned to the sender but because it didn’t go back to their warehouse I’d have to pay for another order or they can refund me minus the shipping and cost of the product whatever that means. It’s a scam, don’t buy anything from these a-holes

Absolutely do not buy anything from this company. I paid over $100 for three sets of plugs that’s supposed to be easy to wrap and you can plug in several things for a travel. I received absolutely nothing from this company after spending that much money. I have contacted them several times and still have received nothing. They keep saying the exact same thing we checked with the shipper and the package is on its way. Prettysure someone has that email response saved on the cumputer and they copy and paste. Buyer beware this company will rip you off.

The product looks NOTHING like the picture they advertised. It was too expensive to. E these cheap and ridiculous! I bought two of them for a gift, now I have to try to get my money back! DO NOT BUY!!!!

I ordered a fingernail marker kit on November 23. It arrived on December 29th. It says made in China yet the return address is Chicago. I got notices that it was at customs in Ireland and then New Orleans. I agreed to pay $27.98 which included shipping. My credit card was charged $36.27. I have not opened the kit so I don't know if it is what it said it would be. It was too late for Christmas.