I don't recommend Certainty Property to any investors or renters. This is a Bangladesh company operate only over the Internet.
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Leia as opiniões dos outros
I have been with Certainty Property for just over 2.5 years. For about 2 years, the comms has been atrocious and below minimum standards for any company. However, within the last 5 months, I have... Ver mais
Slow to review and respond to rental applications for our rental property. Charged us letting fee and inspection reports when they did not complete these services. Unprofessional real estate agent... Ver mais
Very poor communication often taking a week or more to reply to emails even with urgent matters. Did not submit QCAT application on time, despite being reminded multiple times, in writing. Incorrectly... Ver mais
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Great experience
Great experience working with Certainty Property for my investment needs. Would highly recommend.
Highly Recommended
Certainty Property made my Property Investing exciting. Lauren is great in looking for the best result they can on the property.
I am very thankful.
Certainty for sure
I cannot express in enough words how amazing our beginning dealings with Certainty Property has been . Lauren and Sarah have worked magic in preparing our rental property for us as tenants. They went above and beyond to ensure that the property we our going to live in was perfect. They organised maintenance people over the weekend, through Covid lockdowns and maintained excellent communication with us. We are so grateful that our first place in Queensland has been so positive in relationship to our fabulous agents and we are grateful for that. Highly recommended team and agency.
Peter and Cassy Lyttle
Certainty with Certainty!
Lauren and her team were the only agents who delivered a thorough service to us with follow up communication and with friendliness, positivity and capability. We are so grateful for their help in securing tenancy in a tough rental market. We look forward to our relationship with Certainty! Cassy L

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First time renting through Certainty…
First time renting through Certainty Property and it’s been a stressless and easy transition so far, special thanks to Lauren for all your help much appreciated 😊
Highly recommend!
I am extremely pleased with these guys. It was my first time renting out a property to tenants and I had a lot of questions. Cameron was extremely professional and knowledgable and spent an exceedingly generous amount of time with me on the phone over a few calls guiding me through my decision and advising me on their services but also how to make the right decision on property management. Their rental guarantee is also unheard of in this space and a game changer. Cameron stood out from all the other PM's I spoke with and it was an easy decision given how much time he had spent with me guiding my decision.
After this Simon took over as my property is Melbourne based. There were unfortunately a number of hick ups (including a break in) leading up to property hand over and both Simon and Cameron spent more time than they had to in helping me and making sure the hand over went through with minimal issue. They found tenants quickly and made everything easy for me.
Tim Taylor eventually became my full time property manager and I have just been so impressed and pleased with his efforts. He is extremely reliable and I can easily reach him when needed without ever having to chase him up. He manages tenants extremely well and keeps me informed on anything important. Tim's efforts give me complete peace of mind and remove any burden of managing a property. Tim is also just a lovely fella and I always enjoy our conversations - very important factor of working with anyone!
I was really impressed with how this company managed through COVID by changing from fortnightly to weekly rent payments to assist clients with any cash flow issues they may have. This was a quick and seamless adaptation. I've always received my rental payments in full on time.
Would absolutely recommend Certainty to anyone else and will be choosing them to manage any future properties I rent out.
Excellent and integrous company: No games
I was initially skeptical when I learned about Certainty Property and its guaranteed rental program. Apart from Australia's DHA, there's no other company I know of that has the program. But I gave the 2 ex-bankers who own the company a ring. From the get-go, they were informative and decisive. I worked with a number of rental property management companies in the past where onboarding of renters took up to 3-4 weeks. Certainty Property took over my apartment and onboarded a quality tenant with increased rent in 1 week. I was also impressed with how they pivoted their model during COVID. Rental is now paid on time every week instead. It took me one year to write this review. I wanted to measure their performance. My verdict: Excellent and integrous company. There are no games with Simon and Cameron. No investor has time for that. I won't change management companies because of it.
I would like to thank Cameron & Simon…
I would like to thank Cameron & Simon and their team, they have been very helpful, professional and honest, I didn't even notice when the tenant rental fallen in arrears, the team acts so quickly and pay me the rent on-time. I greatly appreciated. I know my properties are in safe hands under Certainty Property management. Thank you so much!
Thanks Cameron and the team!
I haven’t looked back since working with the great team at Certainty. They are very professional and attentive to all my needs. Highly recommend them!

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Fantastic!!!!!
Fantastic, Fantastic, Fantastic! Love you're work gentlemen!

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Cameron and the whole team were very…
Cameron and the whole team were very transparent from the beginning on and made working with them incredible easy and productive. I wish I would’ve found them earlier to support me. Excellent service which I can recommend to every landlord.

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Cameron and his team were really…
Cameron and his team were really responsive, really professional, and incredibly helpful. It was such a refreshing change in the property sector. Really appreciate their continued efforts...
Great value professional service
Great value for the level of service received. Responsive to issues and dealt with promptly, highly recommended.
Perfect Service
Really stoked with the service I have received. Whenever I have a question it gets answered straight away. I had a tenant who was constantly behind in their rent. Nothing major but consistently behind. I engaged Certainty Property and straight away my tenant was brought up to speed and hasn't been late since.

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Cameron built trust with us immediately…
Cameron built trust with us immediately when he accompanied me to a potentially awkward situation with former tenants. This was really valued by me/us. He has maintained out trust, we have a much-needed secure two year lease and everything is looking good!

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Have just switched over four properties…
Have just switched over four properties that were previously being managed by different agencies in different states. Has been a VERY smooth handover and has been handled very well. Really impressed. Will have to see how the ongoing management goes but so far so good.

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The Certainty property team have been…
The Certainty property team have been managing my apartment for over 6 months now. Always such a smooth process with tenant communication through them and superior service in general.
5/5 - Would Recommend!

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The Best I've Dealt With
I have 30 years experience in and around property and these guys are the most responsive, communicative property managers I have ever dealt with. They now get all my business and referrals and I wouldn't hesitate to recommend them to family and friends.

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Would highly recommend
Would highly recommend, I have worked with countless agents over the years and Certainty Property are hands down the best I have ever dealt with.
I have dealt exclusively with their Qld…
I have dealt exclusively with their Qld property manager and have found her to be excellent. She is always polite and only too willing to offer assistance and advice. I have nothing but praise for this hard working group of people. They are passionate about their business and offer services 2nd to none.

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