Certified Watch Store Opiniões 2815

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Every shopping experience that I've had at Certified Watch Store's website has been smooth as silk! I've bought watches and masks, and was pleased every time! Easy shopping and purchasing, and fast sh... Ver mais

Classificada 5 em 5 estrelas

Ordered my watch at 10:30am and had it hand delivered by 3:30pm the same day. Quality service would highly recommend. 👍🏻

Classificada 5 em 5 estrelas

The sunglasses were exactly as they were shown in the advertisement. Email acknowledgement of your order is almost immediate. Although they have no control over how long it takes to deliver your item... Ver mais

Classificada 1 em 5 estrelas

Have ordered several watches and all needed batteries which could have said may need battery. The LAST watch I ordered was evidently out of stock and another similar watch was substituted. Customer... Ver mais

Informações sobre a empresa

  1. Relojoaria
  2. Loja de roupa

Informação fornecida por diversas fontes externas

Background Certified Watch Store is a family owned business with over 10 years in the Jewelry and Watch industry. We specialize in selling luxury and designer watches at discounted prices. We pride ourselves on our ability to source and deliver authentic watches and luxury goods at phenomenal prices. Our goal is to earn our customers trust and complete satisfaction. We aim to expand our catalog daily by adding products in different categories such as handbags, Sunglasses and Fashion Accessories. We want you to be totally confident while shopping with us. We welcome inquires via Email, Live Chat or by simply calling our toll free number 866-735-9116. Our headquarters are located in Brooklyn New York, which puts us minutes away from the NYC diamond district. This gives us access to a large group of authorized dealers and esteemed industry distributors. We buy our products in bulk and sell at very small margins passing the savings to you, our customer. Every product we sell is brand new and 100% authentic. Each item goes through a rigorous quality control process in our state of the art facility. We are not required to comply by the manufacturer’s pricing controls, therefore we are able to offer products at deep discount with FREE shipping. Every product comes with our 2 year warranty. All of our products include the box, papers, and manuals. Our Merchandise Every product we sell is: 100% genuine and Authentic Serial number intact Shipped in its original box with its original owners instructions Comes with a two year warranty Our Promise We are a safe & secure website to buy from. CertifiedWatchStore.com is a member of the BBB online reliability program accredited with A+ rating. Our website is scanned daily by trustguard.com and our customer reviews speak for themselves. Please see our feedback on Shopperapproved.com, and resellerratings.com Why Buy from CertifiedWatchStore.com √ FREE SHIPPING √ In Stock Items √ 30 day return policy √ Items ship within 1 business day √ No Restocking Fees √ No Sales tax outside NY and NJ √ Your information is protected & is never shared


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

The watches were ok but they all…

The watches were ok but they all arrived with dead batteries. I had to replace the batteries in all watches and they were gifts for family and friends. They should test all the watches before shipping.

7 de outubro de 2021
Opinião espontânea
logótipo da Certified Watch Store

Resposta da Certified Watch Store

We do not find an order under Deana Madsen

Classificada 1 em 5 estrelas

No Warranty

Not an authorized Kate Spade reseller so you get zero warranty and store will not back product. Do not trust these guys.
*** Edit to their reply ***
That's exactly the issue your failure to disclose and you don't even get it. Summed up you guys are not trustworthy. You make the case for one star worthy!
*** Edit to their reply 10/11/21 ***
You were a 3rd party reseller on walmart.com, I had no idea you were in the 'grey market'. Shame on Walmart too for allowing your shady company to sell on their site. All you had to do was say item is backed by return period, no additional warranty. How hard is that to be fully transparent instead of failing to disclose and then TRYING to defend your poor choices on sites like this. 6% off retail is not enough to even trigger the thought of your store being some type of "grey" market or liquidation company. I would ask you to do the right thing and update your listing on walmart.com, but it appears you're no longer have any listings on walmart.com. For the people of the Internet's benefit are your watches warranty backed by the manufacturer or does Certified Watch Store take care of all the warranty work?

23 de julho de 2021
Opinião espontânea
logótipo da Certified Watch Store

Resposta da Certified Watch Store

We never claimed to be an authorized dealer. If we were buyer would have paid full retail. Buyer never checked before buying. No one in the 'grey' market states this on their sites as it is common knowledge along with if you are not paying full retail you are not buying from an authorized dealer. No one deceived you. You never asked. We only offer a warranty on the watches we sell.

Classificada 1 em 5 estrelas

The Oris I bought was not checked and…

The Oris I bought was not checked and the date/ month cannot be manually changed without winding it..... very disappointed

29 de junho de 2021
logótipo da Certified Watch Store

Resposta da Certified Watch Store

Buyer never contacted us stating there was an issue with his purchase. he also never contacted us about sending back for refund or about repair.

Classificada 1 em 5 estrelas

I tried purchasing a watch at certifiedwatchstore.com and they accused me of fraud.

I tried purchasing a watch at certifiedwatchstore.com for a 5 year anniversary gift. This item is rare, and I could not find this model anywhere else. My transaction was declined. I kept trying for 5 days asking customer service for help and talking with my bank. After confirming my billing information and checking with my bank that there were no security blocks, I still could not make the purchase. Customer service was impersonal, would not work with me to figure out how to correct the situation, and then after seeing the many many attempts I had made over 5 days to purchase, they said I was a fraud attempt, and told me to stop contacting them!! I am very very sad that I won't be able to purchase this anniversary gift. This was by far the worst shopping experience I've had in my life.

18 de junho de 2021
Opinião espontânea
logótipo da Certified Watch Store

Resposta da Certified Watch Store

Shopper was not able to make purchase as the multiple credit cards they tried to use were all declined. All were flagged as possible fraud. They could not be processed and we stated this to the 'buyer'.

Classificada 3 em 5 estrelas

Solid meh

Solid meh. Sunglasses arrived in mailers, so boxes crushed. Sunglasses appeared tried on. Probably wouldn't order from this vendor again.

8 de junho de 2021
Classificada 1 em 5 estrelas

Never received item, AWFUL customer service

Never received item. Store owner refused to either replace item, or issue refund.

30 de abril de 2021
logótipo da Certified Watch Store

Resposta da Certified Watch Store

Buyer contacted us 6 days after the item shows as shipped. We submitted a refund that same day as we had no more to send a replacement.

Classificada 4 em 5 estrelas

Grest products but several missing tags

Great products but unfortunately some items don't come with tags, meaning it leaves the impression they were either used or ripped off by someone so to me that's very unfortunate as I bought many items for gifts to be shipped which I won't be able to in that condition because I can't prove them to be the items on the receipts.

29 de abril de 2021

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