Service Dog Certification of America Opiniões 

232
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I placed an order on 6/20/26 for $195.02 for two dogs and never received merchandise or certificates! The company doesn't respond to emails and their online support form just gives an error as well as... Ver mais

Classificada 5 em 5 estrelas

These folks are great humans! They are 100% responsive and compassionate . What an unexpectedly joyful experience dealing with them. I am in no way connected with their company and do not profit f... Ver mais

Classificada 5 em 5 estrelas

I had an amazing experience with SDCA! They where incredibly helpful and friendly. Adam went above and beyond to make sure I was satisfied, and he resolved my issue quickly. I had inputted the wrong D... Ver mais

Classificada 5 em 5 estrelas

We have used this company for years, but their recent response was above and beyond our expectations. We have recently moved from California to Los Cabos, Mexico. Unfortunately, someone lifted my wall... Ver mais

Informações sobre a empresa

  1. Treinador de cães

Escrito pela empresa

At SDCA our mission is to increase the freedom and quality of life for people with special needs. We aim to heighten the recognition and rights of working dogs and their handlers. Get your service dog certification or ESA with the team of experts at SDCA. We provide same-day digital IDs and certificates, engraved tags, vests, ...


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

232 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(232)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Continued Valuable Service thru the years

I used your services for my first Service Dog, Sam, who crossed the Rainbow Bridge in 2020. Today, I have another Service Dog, Anna, and I am once again more than happy with your products, service and quick process time. Great, caring and helpful Customer Service!

3 de maio de 2023
Classificada 5 em 5 estrelas

These folks are great humans

These folks are great humans! They are 100% responsive and compassionate . What an unexpectedly joyful experience dealing with them.

I am in no way connected with their company and do not profit from this review. I just have so many bad experiences in this crazy cold world and want to thank them for what they do.

24 de abril de 2023
Classificada 5 em 5 estrelas

I must say they are truly amazing

I must say they are truly amazing. I was able to speak to someone to correct a mistake I made & he was absolutely awesome & very helpful! I’m truly glad I made the choice to do business with them & would truly recommend them to everyone.

24 de abril de 2023
Classificada 1 em 5 estrelas

Really bad

Really bad, i paid so much on the delivery and you've sent it to the other side of the countrey, you are not responding to any of you supporting email or help on the matter, really disappointment experience,
and after i've paid too much on this shipping 75$ i've to drive 3-4 hours to get my package ?!!?! which i need free day to do it, really really bad experience

Why you've requested shipping address if you are not sending it to the shipping address ??!!?

17 de abril de 2023
logótipo da Service Dog Certification of America

Resposta da Service Dog Certification of America

Hello Omer, have you checked your spam? All emails you have sent have been responded to very promptly. With all due respect I am not sure what you are referring to so I will paste all correspondence concerning this matter. The time stamp on the first email is a 15-minute response and the second email 45 minutes and that was after a call to DHL.

From: Omer Tamir omerXXXXXXX.com
Sent: Thursday, April 20, 2023 10:29:37 AM
To: Service Dog Certification of America
Subject: Re: Your service dog order is complete

Why do i got a message to pick the package from the airport?!?!!!

Ive paid 75$ usd for the delivery to my house , what’s going on ?!
Ill be waiting to your response asap!

From: Service Dog Certification of America
Sent: Thursday, April 20, 2023 10:46:26 AM
To: Omer Tamir omerXXXXXXX.com
Subject: Re: Your service dog order is complete

Hello Omer, I’m not sure why they’re asking you to pick it up. Have you ever had an international package delivered before? It can take a bit of time to get through your country’s customs and this might be a way of expediting. I'm really not sure but this service actually cost us $93.35. I apologize for any inconvenience you may have but we shipped your package to your house address. Attached is a copy of the shipping label. I’ll try and inquire as to why they are asking for you to retrieve it and get back to you. Thank you for your patience, Adam

Feel free to reach us at:
505-681-6888

From: Service Dog Certification of America
Sent: Thursday, April 20, 2023 11:24 AM
To: Omer Tamir omerXXXXXXX.com
Subject: Re: Your service dog order is complete

I just got off the phone with DHL and the package will be delivered to your address tomorrow. The confirmation number is 750848464 and the phone number for DHL Israel is 700707345 If would like to call and get a better idea of what is transpiring please call this number and provide them with the confirmation number. From what I understand you get it that much sooner by picking it up at a location. Please let me know if there's any other issues or concerns you may have. Thank you, Adam

Feel free to reach us at:
505-681-6888


Classificada 5 em 5 estrelas

Perfect customer service when needed most

Adam from CertifyMyDog helped me alot - I needed certification documents shipped urgently to Israel, for a flight with my dog to medical treatments abroad. I've ordered "Delux Service Dog Package"and used USPS shipping. Unfortunately, entire package was lost somewhere along the way, and USPS cannot locate it. As I still needed those shipped urgently to Israel, I contacted Adam on the matter - He handled this immediately, offered another expedited shipping via DHL this time, and the package made it to Israel within 2 days. *If you ship to Israel, DO NOT USE USPS, DHL Only!* As they have local delivery center here and couriers of their own. Thank you Adam for saving the day! And cheers for a perfect costumer experience.

18 de abril de 2023
Classificada 5 em 5 estrelas

Unbeatable service

Adam was great on the phone, patient and super helpful!!
He explained to me the mistake I had made and sorted it out while making the wait pleasant.
Invaluable assistance!!
THANK YOU!

5 de abril de 2023
Classificada 5 em 5 estrelas

WOW - AMAZING - FANTASTIC

WOW, ABSOLUTELY AMAZING! Words cannot describe the wonderful experience I have had with this company. Here are a few words to describe this company: Magnificent, FIVE STAR excellent customer service, very responsive. I am so honored to have met such an amazing and compassionate person. Thank you so much from the bottom of my heart!!!

21 de março de 2023

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