CEWE Opiniões 

Resposta da CEWE

28/04/2025

Dear Helge Schneemann

Thank you for reaching out to us and sharing your concerns. We’re sorry to hear that you’re not completely satisfied with our service.

We take great pride in the quality of our photobooks, which are crafted using premium materials and advanced printing technology. Each photobook is carefully designed to provide a personalised and lasting keepsake, and our pricing reflects the attention to detail that goes into creating them.

That said, we completely understand that our prices may be considered expensive, and we sincerely apologise for any inconvenience this may cause.

While we do not offer regular discounts, we do provide bulk discounts for orders of multiple copies of the same product, starting at 5. If this is something you might be interested in, you can find more information on the bulk order page of our website.

Additionally, we offer several alternative options that may better suit your budget, such as smaller photobook sizes or softcover photobooks. These options are more affordable but still maintain the high-quality finish that we’re known for.

We greatly appreciate your feedback and understanding, and if there’s anything else we can assist you with, please don’t hesitate to let us know.

Kind Regards,
Mya
Customer Service Support.

Resposta da CEWE

17/04/2025

Dear Kevin Price

We’re truly sorry to hear about the experience you had in-store and want to assure you that your satisfaction is our top priority.

To help us investigate this further and work to make things right for you, we kindly recommend reaching out to our customer service team directly. Our team is available to assist you and ensure any concerns are resolved promptly and to your satisfaction.

We also offer a dedicated phone number for our customer care team, so please don’t hesitate to get in touch—we’re here to support you and ensure you are completely happy with your purchase.

Thank you for bringing this to our attention, and we look forward to resolving this for you as quickly as possible.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or Live Chat

Kind Regards,
Mya
Customer Service Support.

Resposta da CEWE

3/03/2025

Dear Catherine Murtagh

We are sorry to hear that you were not completely satisfied with our service.

We apologise for any upset this situation has caused and want to investigate this further for you. We always strive to resolve any issues in your favour.

Unfortunately, it appears that you have not provided any contact details or your order number, so we are currently unable to look into this matter further for you.

Please reach out to us with your contact information and order number at your earliest convenience so we can begin working on a resolution for you.

Thank you for bringing this to our attention, and we look forward to resolving this for you.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or

Live Chat

Kind Regards,
Mya
Customer Service Support