Chairoffice Opiniões 510

Super efficient communication and service - chair had a fault a year later - was all dealt with and new chair delivered within a few days

All round excellence!
Fully informed, on time, superb delivery and assembling team, over and above helpfulness!
Oh, and furniture exactly as expected/depicted…👍

Excellent company with quality products and fast service who respond to any queries promptly. Would definitely recommend to anyone.

Susan

The speed of delivery delivered today very impressed with the service and the delivery definitely recommend the company

Very happy with my chair and very straight forward to build

Good solid chair but not much padding for a chair that was meant to be comfortable. I need to use Cushion.

Hands down the best office chair I've ever owned! Regular office chairs don't provide the right ergonomic set up for me, so I called Chairoffice after years of back issues and they helped me find the right chair for my needs. I've had it for years now and it's been a dream to use, I literally don't have back pain any more. Their customer service is 10/10 and for the price I paid it was amazing value.

Fast replacement of broken office chair gas strut. Just disappointed that it happened after only 18 months

Super fast service and the chair is very comfortable, it’s great that the arms fold so it can fit under the desk when not in use.

great product, delivered as promised and a reasonable price

Great customer service from start to finish. Even though we had an issue with the wrong table tops being delivered the customer service on resolving the issue was spot on . Quick efficient response/reply and the matter dealt with so that we had right ones in place for our function. Nadia was so helpful and went out of her way to arrange for the right ones to be delivered. Nadia also followed up with a call to make sure we had received everything and was happy, again offering her assistance if we needed any further help. I would definitely recommend and will return for further purchases as required.

Purchased the Cobhamly Mesh Office Chair which when it arrived had a small issue with one of the wheels. Reported this to Full Range Furniture and Nadia dealt with my issue in a timely manner, sending me a replacement which arrived within a couple of days. This type of customer service will always put a smile on your face even if the initial issue had you grinding your teeth. You have to accept, problems happen and can be fixed with a little patience and good customer service. Great chair, really supportive and comfortable and great company.

Very happy with the service from the Chair Office. The ordering process was very easy and delivery was the next day. The chair is very comfortable and easy to assemble. Customer service has been great 👍

Great chair at a good price delivered quickly

Received a consignment of conference chairs.
On receipt, one was slightly damaged (these things do happen in transit) I reported this to the company and a replacement arrived and was in use within 24 hours of the original delivery. Thanks.

I ordered an office chair preassembled and when it arrived I did not find it comfortable so I wanted to return the item for a full refund. I called Chair Office and was told there would be a £35.00 charge to collect the item, which was fine but they were not going to refund the cost of having the chair preassembled. I paid £220.58 and with the cost of collecting the chair and the cost of preassembly, I would only get refunded £154.39. I didn't think this was fair so as I paid for the item through Paypal, I decided to open a dispute. Paypal instructed me to arrange my own courier and send the item back for a full refund. I sent the item back and had confirmation of this by the courier but unfortunately, the courier did not get a signature as proof of delivery. Paypal eventually closed the case in favour of the seller. I had spoken to a smug gentleman from Chair Office called Rich Mitchell who confirmed over the phone that the chair had been returned but was unwilling to make an official confirmation via email. The gentleman from Chair Office, Rich Mitchell categorically stated that he was not going to issue a refund claiming that it was out of his hands and was a Paypal matter. I got my bank involved and they eventually changed their mind and issued the refund through PayPal. Avoid this company.

After receiving my initial chair which was swift. Unfortunately the chair broke in 2 places. However after speaking to Nadia she swiftly arranged collection of the old and delivery of the new. Even though this was a wait between. Nadia did keep chasing the delivery company and actually cared about the situation. Great customer service!

You hear of next day delivery!!! WELL it really happens with this Company, over the moon with Chair and the Delivery, You can not fault this Organisation.

Chair arrived-exactly as described on website. Well-packaged, no hassle delivery. Very happy with the chair and service.