Great communication at each step of the process. A very easy and straightforward transaction.

Oliver reached out to me having been a previous customer, and when I decided to buy a new car he provided me with several quotations before I finally found the car I wanted to purchase.
Oliver then worked alongside Beth to get the paperwork completed.
The service was friendly but more importantly it felt personal, something maybe lost these days in customer service with large companies and call centres.

My previous experience brought me back to this company as well as extremely competitive rates and there is a high probability I will return again.

I wouldn't hesitate to recommend this company with both Oli and Beth a credit to the company.

Thanks Again Oli & Beth

Iain Hughes

Tommy at Charles and Dean kept me well informed throughout the process of financing our Horsebox. Everything was handled in an easy to understand and professional manner.
I would thoroughly recommend their services.

Very helpful ! They manage to sort out the finance with good conditions for my R8 . Definitely know where to call if I’m getting another car

Best in the business, kept they're word and did what they said they would do and kept me informed if there was any changes along the way. Extremely happy.

All staff extremely efficient , in particular Claudia & Deborah....

Just wow! Huge thanks to Jack and Deborah - seamless, painless and quick!! Excellent service

Amazing very professional and always keeping in touch with updates and progression with my finance, Deborah And Angus helped massively in making the process smooth and as quick as possible.

Dorian and Deborah provided me with an excellent service for the finance of my car. It was a rather long process purely because of the lender but they were always available for support and did everything they could to push forward and get the result. Would highly recommend Dorian and Deborah.

Just financed my third car with Charles and Dean. What an incredible company, amazing service, super quick turnaround times and nothing too much trouble for this amazing team. Special thanks to Kevin Calkiewicz who always goes above and beyond. Can’t recommend this company enough. Thanks guys.

Great friendly team, high quality of service provided. Used them multiple times now and they've always been good to work with. Only thing stopping the 5* was delays in the finance due to some paperwork errors their side.

A great experience from beginning to end! Claudia who looked after me provided a brilliant service, in that she was very responsive and explained everything. They clearly have some good relationships and managed to get me a great deal all dealt with within a couple of days!

Was an absolute pleasure to have Charles & Dean secure the finance for my car. From start to finish they were all very hands on, and ensured I got the deal that was right for me and my circumstances. I was extremely well-looked after throughout the whole process and must thank Claudia and Grace for all of their help. Thoroughly recommend, incredible service!

Super experience from Start to finish!

Great communication from Jack with me and McLaren Hatfield, made the my new Artura become a reality.

Very best

H

Really easy experience from start to finish. Handled professionally with great communication throughout. Would highly recommend

Georgina was fantastic! She guided and supported us through the whole process from start to finish. She was always available and kept in contact with daily updates and progress reports.

I had a great experience working with Charles & Dean during a recent refinance for my business.

From the outset, George was professional, responsive, and genuinely focused on finding a solution that actually worked for my situation — not just pushing a quick deal. Given the complexity of my case, I had faced a number of challenges elsewhere, but George took the time to understand the full picture and structured a facility that significantly improved my cashflow and allowed me to consolidate multiple lenders into one manageable repayment.

Communication throughout was clear and consistent, and I always felt well-informed at every stage of the process. The speed at which everything was handled was also impressive, especially given the urgency involved.

A big thank you to George and the wider team for their support — I wouldn’t hesitate to recommend Charles & Dean to other business owners looking for a practical and well-structured funding solution.

Great experiecne from start to finish delaing with Stu and Lucy.

Will was an absolute pleasure to deal with. He was very quick to reply to any questions I had and gave me a full range of options. No question was too silly and nothing was too much to ask. Really recommend Will from Charles & Dean. Thanks for all the help!

A fantastic experience with Charles and Dean relating to the purchase of my new car - a special mention to Nicola, Deborah & Alex for their professionalism, promptness and clear communication.