Charles White Limited Opiniões 

I was pleasantly surprised when contacted regarding a refund that was due to me. The refund was promptly processed on receipt of my bank details. Great service that is rarely encountered these days.

Sincere thanks to Rachael Higginson for such a wonderful customer service experience! It was such a pleasure to interact with her. Thank you Rachael.

Would like to extend my sincere thanks to Peter McGarvey at Charles White. Peter resolved a gardening issue quickly and effectively. My elderly mum can now enjoy sitting in her patio. Thank you for such quick action! Really was very much appreciated.

I had arranged a meeting with Paul Sanders who is Client Relationship manager for the housing development where I live. I found he was very accommodating in arranging this meeting. When myself and partner finally met him to discuss some issues regarding our property, I felt Paul was very friendly. He listened to what we had to say and was sympathetic to our needs. I also felt he was being very honest with us and up front which is always appreciated. Having had this meeting, I feel I could reach out to him again in the future should we need to and have faith that he would be as helpful again.

Very pleasant to deal with and understanding. Rachael Higginson in particular was a pleasure to deal with.

Disappointing but not surprising behaviour. It seems the stories about unscrupulous management companies is true with this one as well. Caveat Emptor!

My name is Joan and Caleb Wheldon is our assigned Client Manager from Charles White Ltd. Mayfield Mansion Square has had some high expense work to manage in recent months and Caleb has been at the centre of negotiations, on our behalf, with a number of providers/contractors. Caleb has gone above and beyond by giving advice and securing tenders. He has that essential skill, he is a good listener. Many thanks for all to date.

My name is Robert and I am in the proceess of getting new windows fitted in my property and asked Charles White Ltd to help me with parking for my window fitter at the back of the flats as my tenant needs the dedicated parking space. I sent a parking proposal to Robyn Rae and recieved a prompt reply from Susan Donaldson.Susan contacted P4 parking and explained my issue and they came back to her and approved my parking plan..Thanks to both Robyn and Susan for their work in getting this resoved..well done.

I’m a tenant of one of the buildings Charles White manages. I’m impressed with my experiences to date with the company and in particular Rachael Higginson. She has answered any query that has occurred as well as sorting our gym fob which had stopped working. She replies and sorts all queries in a quick and timely manner and has been extremely helpful.

Susan Donaldson was really helpful with an issue we had recently - they manage the flat above ours and they were leaking into ours.
Susan dealt with the issue swiftly and was a pleasure to deal with.

Excellent first AGM with Paul Sanders re: our development.
Paul was well prepared and informed. All questions and queries were dealt with respectfully. Looking forward to positive future dealings. Thank you Paul.

Charles White are extremely professional The best in town.
After all they have been in business for many many years.

They have a great reliable team

Had a problem with P4 parking & visitors pass and Susan sorted it straight away. Really appreciate it.

Peter McGarvey did an excellent job arranging for the roof tiles, which had been displaced in the recent gales, refitted so the roof was sound again. The work was done very quickly.

Robyn Rae is an exemplary factor/ property manager. She took charge of a very difficult multi-party communal repair which required all her great skills and qualities - experience, highly skilled project management, diligence, tenacity, tact, diplomacy, integrity....you name it, she has it! The repair has gone very well, when it could easily have been otherwise in less capable hands. More generally, Charles White Limited have been a delight to deal with - they also are exemplary.

Maria from Charles White quickly sorted out two recent issues with stair lighting and the roof. The roofer even came out on a Saturday! Thanks!

Charles White have just taken over the managing of our development and they appear to be well organised and very professional. Long may this continue

Charles White is a professional and efficient firm with well mannered and knowledgeable staff. They run meetings efficiently and are well prepared. They have been a breath of fresh air managing our housing development and I would particularly highlight the excellent work of Maria Cooper.

Relations with Charles White haven’t always been smooth sailing however since Robyn Rae took over as our client relationship manager, things have greatly improved. I would like to think that Robyn’s level of service is now the norm for Charles White so that if she leaves, the standard we have become used to can continue. Communication is now excellent and the twice yearly residents meetings introduced and facilitated by Robyn have proved extremely beneficial. Five out of five for current service.

After a couple of bounced emails from colleagues no longer at Charles White, our emails ended up with Robyn who has been incredibly helpful. She's ensured that our issues have been sorted quickly and has been great at communication between ourselves and external companies. She's also provided some sound advice from her own experiences!