Charter Travel Opiniões 

748
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Richard was amazing. He provided an excellent service with really helpful advice. Was willing to provide various quotes for different Florida options. Was never pushy. Very competitive price. Hoping... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Used Charter Travel a few times and always recommend to family and friends. Richard at Charter has been so helpful and patient with our requests. Quotes are always very good and the holidays are tai... Ver mais

Classificada 5 em 5 estrelas

We have used Charter Travel before and have found their prices very competitive and their customer service very good. For our latest trip, Andy was our travel consultant. The service we have receive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I used charter travel for the second time recently for a trip to Orlando. Richard provided great knowledge and prompt replies to every query I had whilst booking and any subsequent questions therea... Ver mais

Informações sobre a empresa

  1. Operador turístico

Escrito pela empresa

Charter Travel specialises in providing discounted tailor-made package holidays to worldwide destinations, including flights, hotels, villas, car hire ABTA and ATOL protected. Each holiday is tailored to suit the individuals’ requirements, from Florida, Hawaii to Australia or South Africa we have a team member that will guide you on your own journey of discovery and offer tips along the way.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

748 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,9

Todas as opiniões

(748)

184 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

10/10

This is my second time using charter travel for a Florida trip. The booking process is easy and hassle free. The vouchering process for everything we booked is so simple. They have such great knowledge on the destination and were able to provide recommendations! We had Leah this time and she was fabulous. Previously I have worked with Sean and again such amazing service. highly recommend!

27 de novembro de 2025
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Sophie, thank you for the feedback and for returning to us to book your Florida holiday! We hope you have a great trip!

Classificada 5 em 5 estrelas

Sri Lanka and The Maldives

We used Charter Travel for our honeymoon to SriLanka and The Maldives. They organised everything perfectly and we had a great time. Top notch hotels, suberb guide / driver, it felt like a VIP experience. We will be using them again for sure.

1 de novembro de 2025
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Mark, thank you for the feedback! We are so glad you had a fantastic honeymoon in Sri Lanka and The Maldives, and we hope to help you again with any future trips!

Classificada 5 em 5 estrelas

Charter Travel

Have been using Charter Travel for over 15years now . Absolutely best price passed onto customer . Service provided is first class and I feel they always go above and beyond. Would definitely recommend Charter Travel . All the travel consultants I have dealt with are so knowledgeable and often recommend a change to your request , they work hard to give you the holiday you want and within budget .

13 de fevereiro de 2026
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Resposta da Charter Travel

Hi Greig, thank you for the feedback! It's so great to hear from one of our long standing clients, and we are so glad to have been able to book you amazing holidays over the years! We hope to continue to do so!

Classificada 5 em 5 estrelas

Jason was amazing and really helpful…

Jason was amazing and really helpful when we needed a last minute change to our holiday. Jason immediately started looking in to other options for us and found us a dream hotel. We will definitely use charter travel again.

3 de fevereiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Tammy, thank you for the feedback! We are so pleased to have been able to book your dream holiday and we hope to be able to help you again in the future

Classificada 5 em 5 estrelas

We had a great experience with Leah…

We had a great experience with Leah when booking our trip with chart to travel. We went back-and-forth with different dates, different itineraries, and she was very patient and professional throughout. We are really looking forward to our trip to Florida in May.

27 de novembro de 2025
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logótipo da Charter Travel

Resposta da Charter Travel

Hi Jacqueline, thank you for the feedback! We hope you enjoy your holiday to Florida!

Classificada 5 em 5 estrelas

Fantastic booking experience with Andy…

Fantastic booking experience with Andy at Charter Travel! Outstanding communication at all times and attention to details. Extremely happy and no stress at all booking our whole Orlando experience. Thank you Andy again!
Regards,

Caroline Fowler

30 de janeiro de 2026
Opinião espontânea
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Resposta da Charter Travel

Hi, thank you for the feedback! We are glad you enjoyed your Orlando Holiday and hope to help you again in the future

Classificada 5 em 5 estrelas

Sri Lanka & The Maldives. Look no further.

We have just returned from a fantastic holiday trip, including a tour of Sri Lanka, followed by a lovely relaxing time in The Maldives.
Everything was taken care of by Gérard at Charter Travel. Nothing was too much trouble for him when we were discussing what we wanted from the Sri Lankan tour. We listened to his advice and worked out exactly what we wanted to see and experience. Gérard then worked a price out, which was very competitive, compared to other travel companies we were getting quotes from.
We were a group of 2 couples and had a private driver /guide for the week in Sri Lanka. His name was Devaka and we all got on very well with him. He was a very professional and polite man with a great knowledge of the sights we went to. In our opinion he went above and beyond what we were expecting.
We felt like friends by the time we left him at the airport to continue onto The Maldives. All the hotels were of a good standard and food also plentiful and a wide variety, catering for all.
The trip to the Maldives included a 30 minute speedboat ride, which was superb. Our destination was Thulhagiri Island resort & spa.
This was our 1st visit to The Maldives and it won't be the last.
From the moment we arrived to the time we left we were treated so well, we could not complain about anything. The snorkeling on the reef was very good. The staff were very attentive and polite, and friendly, especially the dining staff and the bar staff.

24 de janeiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Martin, thank you for the feedback! It's so great to hear that you enjoyed your holiday to Sri Lanka and the Maldives and we hope to help you again with any future trips!

Classificada 5 em 5 estrelas

Excellent company and Linda is amazing

I have used charter travel and Linda for the past 8 years and they have been fantastic. The last holiday we planned with Linda was a road trip across Canada, starting in Vancouver then going to a ranch, then on through the Rockies and ending up in Calgary for the stampede and it was amazing.
Linda has always been fantastic. She always books amazing hotels and she has so much knowledge about things its a pleasure to plan and book our holidays with her.
I wouldn't use anyone else to help us plan and book the amazing holidays we have done with Charter Travel and especially with Linda.

23 de junho de 2025
Opinião espontânea
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Resposta da Charter Travel

Hi Sharon, thank you for the feedback! It's always fantastic to hear from a long-term client and we hope we can continue to help you have amazing holidays!

Classificada 1 em 5 estrelas

Rude and Patronising Woman Called Linda

I called to enquire about a holiday to Hawaii with a few days stop over in LA. A woman called Linda who I spoke to on the phone was very rude and patronising. When I said my mum and I wanted to stay in LA for a few days before going on to Hawaii. She was so rude and obnoxious by saying ‘why do you want to go and stay there’? ‘Who wants to go to LA’? ‘LA is only for young people’. I was so taken back by what she said. Why would an agent say that to a customer for whatever reason? Very strange, considering this travel agent only concentrates going to America. She obviously didn’t care about getting her commission. Even so, you do not talk to a customer like that even if you dislike that particular place (LA) which she obviously does. To top it all off, she hung up the phone on me. Absolutely shocking behaviour, she should not be working for this company if she doesn’t want to do the job. Very unprofessional and unacceptable. I do not recommend this travel agent, avoid at all cost!!!

12 de janeiro de 2026
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logótipo da Charter Travel

Resposta da Charter Travel

Hi Ann,

Thank you for taking the time to share your feedback. We’re genuinely sorry and disappointed to hear about the experience you’ve described, as this is not how we want any customer to feel.

We pride ourselves on creating flexible, tailor-made trips, recognising that every traveller has their own interests and preferences, including stopovers in destinations such as Los Angeles, and offering suggestions and insights drawn from first-hand experience to help enhance each journey. We’re sorry that this was not reflected in your conversation and that it left you feeling disappointed.

Once again, our sincere apologies for the upset caused.

Classificada 5 em 5 estrelas

Outstanding Service

There is a good reason this company scores 4.9 - Still don't know how we came across the Charter Travel website but oh so glad we did!

We had already spoken to several travel agents who unfortunately seemed very disinterested in what we were looking for and some even made it seem like a chore. Then we rang Charter and got to speak to Peter. What a difference - we explained it was a special occasion (partners 60th) and we wanted it to be special. Having already chosen Cancun via Vegas Peter listened to what we thought we wanted then he gave us several options and changed things as we requested, usually at his suggestion. Really should leave it to the experts!

Peter found us the best deal out of everyone we had spoken to and nothing was too much bother. He explained he had been at Charter some 20 years I think and it is easy to see why. Peter even works from late in the day through to last at night so that he is easy to get hold of when we all usually want to speak to someone on an evening. He is such an asset to Charter Travel.

27 de janeiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Mike, thank you for the feedback! It's so great to hear that you enjoyed your holiday! Our team pride themselves in offering excellent service and going above and beyond for clients, so we are so pleased to hear that this translated through in your booking process. We hope in the future we can continue to help you plan your travels.

Classificada 5 em 5 estrelas

Linda at Charter Travel has looked…

Linda at Charter Travel has looked after us for over five years, and the service has always been outstanding. She consistently finds amazing places to stay and always works within our budget. Reliable, knowledgeable, and a pleasure to deal with — highly recommended.

26 de dezembro de 2025
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Paul, thank you for the feedback! We love to hear from long-time clients and are so pleased to hear you have had 5 years of wonderful experiences when booking with Linda! We look forward to helping you again soon!

Classificada 5 em 5 estrelas

Leah was fantastic to work with while…

Leah was fantastic to work with while planning our Orlando Disney holiday for 2027. She went through multiple quotes with me and adapted each one until she found a great price that matched another company’s offer. Throughout the process she was extremely professional, helpful, and patient. I’ve already recommended her to my friends and wouldn’t hesitate to book with her again.

28 de janeiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Darren, thank you for the feedback! We hope you enjoy your 2027 Disney Holiday and thank you for recommending us to your friends - as an independent business this really goes a long way and means a lot! We look forward to helping you again in the future.

Classificada 5 em 5 estrelas

3rd time using Charter Travel and as…

3rd time using Charter Travel and as per the previous experiences the service this time was second to none. Richard found us a few options to choose from, always suggesting alternatives to help keep the price as low as possible for what we were looking for. Incredible service!!

27 de janeiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Oliver, thank you for the feedback! We are pleased to have helped you for the 3rd time, and that you found our prices competitive as this is something all our Travel Advisors strive to offer!

Classificada 5 em 5 estrelas

First class professional service…

What a fabulous service by Peter at Charter Travel. He ensured we got a great price. Kept us in the loop at all times and answered my numerous questions with patience and humour.
We have booked with charter previously and always receive top class service. I can't recommend enough

28 de janeiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Kath, thank you for the feedback! We love to hear from previous clients about their experiences, and we look forward to helping you again in the future.

Classificada 5 em 5 estrelas

Hassle free booking process and Richard…

Hassle free booking process and Richard was very helpful. This will be our third booking in 18mnths with Charter Travel. Excellent.

22 de janeiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Gary, thank you for the feedback! We are so pleased to have been able to help you book 3 holidays and hope to help with many more!

Classificada 5 em 5 estrelas

Simon was fantastic,he went above and…

Simon was fantastic,he went above and beyond to get us what we needed for our family Disney villa holiday.
Would definitely recommend Charter Travel.

18 de janeiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Jacky, thank you for the feedback! We are pleased to hear you enjoyed your Disney Holiday and thank you for recommending us. We hope to help you again in the future.

Classificada 5 em 5 estrelas

Excellent service

We have booked with Charter Travel on numerous occasions for our American holidays and they've always provided a good service. They even came in cheaper than Virgin for the same holiday! Richard has always provided excellent communication and goes the extra mile when I am making changes to suit us. He's already sorted our main holiday for 2027 but he is on standby when hotels and flights are available for a Boston break for our 30th anniversary.

21 de janeiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi, thank you for the feedback! We are so pleased we could help book your holidays over the years, and hope you enjoy your trip to Boston! Our Travel Advisors strive to have the most competitive pricing available, so we are pleased to know we were able to offer you this! Hope to help you again in the future.

Classificada 5 em 5 estrelas

Quick easy and no stress booking.

We have just booked again with Charter Travel for our Disney holidays. This will be our forth time because we have always been so happy with their service and never had any holiday issues.
They respond to emails extremely quickly and no questions are left unanswered.
The booking has been quick and easy with no stress whatsoever.
All I had to do was put in what I required from the holiday and Richard my rep sorted it all out from there. He has been excellent and I feel he has gone the extra mile. It was so nice to always have one person to work with.
Our package includes flights, car hire, villa and also we could order the Disney park tickets through them as well. It feels great to have it all sorted in one place, it feels more straightforward and less messy.
So now we can just sit back and look forward to our holidays.
They have low deposit at the moment if you book early. Go on treat yourselves.
Thanks again to Richard and Charter Travel for their amazing service.
Donna Wilson

15 de janeiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Donna, thank you for the feedback! We are so pleased we could help you book a stress-free Disney Holiday! Now you can start your countdown to Florida! We hope you think of us again for your future Florida Holidays and any other destinations.

Classificada 5 em 5 estrelas

Found Charter Travel on a Facebook and…

Found Charter Travel on a Facebook and and made an enquiry. Not expecting much back really but was pleasantly suprised to receive a detailed response to my query. Upon following this up I was introduced to Gerard who specialised in the countries I want to visit and from then on I received exceptional service and an amazing tour itinery. Nothing was too much trouble and Gerard was patient with my tour amendments and questions. The tour was exactly as described with an excellent tour guide who took care of everything for us. Hotel choices by Charter travel were exceptional and really appreciated the gala dinner for new years eve which was included as a bonus. Can definitely recommend Charter Travel !

2 de janeiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Guy, thank you for the feedback! We are so pleased you enjoyed your holiday and hope we can help you plan another in the future.

Classificada 5 em 5 estrelas

5 star service

We’ve now booked four holidays with Andy, and the service has been outstanding every time. He goes above and beyond, nothing is too much trouble, and the trips he books for us are always spot on. We wouldn’t book with anyone else.

13 de janeiro de 2026
Opinião espontânea
logótipo da Charter Travel

Resposta da Charter Travel

Hi Vicki, thank you for the feedback! We are so pleased you have enjoyed your holidays booked with us and hope we can continue to help you with your travels.

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