this could have been a better experience in my opinion if the customer service would have improved. they could have enticed me to buy more
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Leia as opiniões dos outros
Shipment was fast and jewelry box in perfect condition! I love that the drawers lock. Would love to have top lock too, as that is where the ring roll storage is. I think most women have more valu... Ver mais
I have never ordered from Chasing Treasures but when I found the perfect jewelry box for my 16 year old I placed the order. I did not place the order until a few days before Christmas and selected... Ver mais
wondering where my order is.....they mailed me a tracking number that for 4 days has said it is not in transit yet getting a little worried it won't make it for Chirstmas! Their customer tra... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Our specialty is jewelry boxes, our mission is to exceed your expectations with a unique selection of quality gifts, a safe place to shop, the best value, easy returns and excellent customer service.
Informações de contacto
10307 W. Broad St, Ste 153, 23060, Richmond, Estados Unidos da América
- 1-888-804-2542
- cs@chasingtreasure.com
- chasingtreasure.com
great stuff
First time user , very nice . easy to order and the service is quick. thanks..
this is a lovely solid large jewelery box
I bought this for Christmas for my daughter. it is exactly what I was looking for. I am sure she will love it.
Company can't ship
Paid extra to have it by Friday, got it Monday.
Jewlery Box
Nice finish and ballerina is better made than others. Music plays clearly.
Overall what I expected!
Gift
I recently purchased a jewelry box for my boyfriend.I was so happy with the box as was he.Online shopping was great & arrived when it was suppose to.Thank you. Tammi Shultz
It was a very smooth transaction
I found the item I wanted. It is beautiful! It came in a very timely manner. Thank you.
No communication / No Customer Service
I ordered a jewelry armoire on 9/8/15. Received an immediate confirmation of the order. Haven't heard a word since, despite 2 unanswered emails I sent asking for the order status. Website is pretty weak, also, as there is no way to track orders.
Highly recommended!
I ordered a wooden watch box to give to my husband. Checkout was easy and secure. It was shipped to me extremely quickly and in prestine condition. The craftsmanship is beautiful; and it is extremely functional. Thanks for your great work!
Good
Great quality and fast shipping however I am not satisfied with not receiving a tracking number via email. I had to call to find out tracking information. Overall I would definitely use this website again because of the great quality .
Good service, shipping a little costly.
Gave this 4 stars instead of 5 because I was unable to get on the website and had to call to place my order. Don't know if it was something with the website or my provider. I also felt the shipping was costly. Other than that I was happy with my experience. The person on the phone was very pleasant and I had my product 1 day after date expected, which was good.
Great Product
I purchased a wood floor model jewelry cabinet, just got in yesterday. I was so excited, because it was more than I expected! the craftsmanship was excellent. would recommend this company to anyone! Will continue to shop in the future. Thanks for a great product.
Beautiful piece
This jewelry box is beautiful, but there was the smallest white mark on the top. Returning it for a new one would be more trouble than I want to deal with, so I am keeping it. It is still beautiful.
no customer help
I'm still waiting for someone to contact me on how to return an item that I don't want.
Great prices and excellent selection!
I was shopping for a jewelry box for my Wife and Chasing Treasure by far had the best selection out of the sites that I viewed. The clear and easy to understand menus, along with the options available at purchase are also a vey nice touch. I will definitely be doing business with them again!
If I could have given 0 stars I would have since that is the service that I have received!
For an order placed and confirmed on July 18, I received an email confirmation of the order immediately...on July 24, I called (got voicemail so I left a message) and sent an email requesting the status of my order. As of July 27 I have still not heard anything from the company.
As I said above, ZERO service.
Excellent service
I recently tried to order a jewelry box online, but couldnt find exactly what I wanted, so I called and spoke to a live person. Wonderful service.
My jewelry Box
I ordered a jewelry box. It was delivered within a few days, wrapped for protection.
It was exactly what had been pictured. I was pleasantly surprised that it actually looked better than I had hoped for.
Jewelry box
I just unpacked a jewelry box. The legs are made of synthetic material and the finish does not match the box, the mirror fell right out, the glue never held. The lid would not stay open, I hade to make repairs. All the draws are hard to open and close. Over all I think I would have been better to buy it at Wal-Mart and save $300. Poorly made, I would not recommend.

Resposta da Chasing Treasure
Caring Company
I had a great experience using Chasing Treasure! My purchase was made around Father's Day and I had selected 3 day shipping (gift was not for Father's Day) the company personally called me to explain it wouldn't be arriving in time for Father's Day if that was my hope. How nice!!
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