Ordered item that website stated available, week later still had no communication l had to call to be told item was out of stock and would be for another 2 weeks! Had to order a different item which... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Couldn’t believe the price they were selling this awning at. What a bargain. Service was excellent, delivery very quick. All in all i would definitely use again and highly recommend anyone else to use... Ver mais
Extremely pleased with this company The first order I received went missing before I realised they had been delivered I was very impressed when I contacted the company they immediately sent out... Ver mais
A empresa respondeu
Tried submitting this review but don’t think it went through. Don’t want to miss reviewing excellent after sales service. Having purchased a folding ladder for my camper from Chas Newens Marine, I not... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Chas Newens Marine - specialist Boat Hire on the Thames. Zodiac RIBs, Outboard Sales and Service. Also RYA Training, Boat Trailers, Brokerage.
Informações de contacto
The Boathouse, Embankment, Putney, SW15 1LB, London, Reino Unido
- 02087884587
- office@chastheboat.co.uk
- chastheboat.co.uk
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just excellent
Couldn’t believe the price they were selling this awning at. What a bargain. Service was excellent, delivery very quick. All in all i would definitely use again and highly recommend anyone else to use them.
Ideal trailer extension cable
Item arrived quickly, well packed, and worked perfectly. Good price and great communication from seller.
Ordered item that website stated…
Ordered item that website stated available, week later still had no communication l had to call to be told item was out of stock and would be for another 2 weeks! Had to order a different item which cost double the price that was supposed to be overnight delivered, it wasn't overnight!
Extremely pleased with this company
Extremely pleased with this company
The first order I received went missing before I realised they had been delivered
I was very impressed when I contacted the company they immediately sent out a replacement
Would use this company again
Caroline

Resposta da Chas Newens Marine
Works perfectly
Had trouble finding this part at a reasonable price until I found this site. I bought it as replacement part for a motorhome water heater.Fits perfectly

Resposta da Chas Newens Marine

Resposta da Chas Newens Marine
17 days after ordering and still not received. Company is not interested, no refund. Be very wary.
17 days after ordering and still not received
I should have read the reviews before ordering as it appears to be a common problem with this company.

Resposta da Chas Newens Marine
Poor communication. No delivery.
Unfortunately, I have had a bad experience with this company. They took my money, promised delivery within a certain timeframe. 10 days later, I still haven’t received delivery. I have tried to communicate with them but they keep sending me through to an emailing system rather than telephone - then they don’t respond to their emails. Be aware that they do not offer a telephone service. I’m now worried about the legitimacy of this company. To wait 10 days for parts that were understood have been delivered within three days - and then refuse to communicate with a customer - is not acceptable.

Resposta da Chas Newens Marine
Buying from CN is an enjoyable…
Buying from CN is an enjoyable experience. The speed of delivery was outstanding and price reasonable.
I will use them again

Resposta da Chas Newens Marine
Excellent service as always
Excellent service as always, ordered a shaft seal and it arrived the next day! Delivered to Bonnie Scotland
Stunning result

Resposta da Chas Newens Marine
Quick service got it within 2days from…
Quick service got it within 2days from ordering
No nonsense buying from Chas Newens Marine
This was a great purchase from Chas Newens Marine. It was easy to make the transaction online, the item arrived quickly and was well packaged and exactly as described. I would wholly recommend this company and won’t hesitate in buying from them again.
Gorilla Extreme tape
I haven't tested the tape in wet weather yet so I don't know how effective it is. Took a long time to get delivered.

Resposta da Chas Newens Marine
Amazing pocket size rigging tool handy…
Amazing pocket size rigging tool handy to keep with me in case I need it for rope jobs on my land or on the boat. Price from chas newens marine was a few £’s cheaper than anywhere else, delivery was very quick and staff were lovely. Would definitely use them again and fully recommend.
Excellent customer service
Excellent customer service, plus helpful advice along the way regarding the product I was purchasing, made the whole experience of dealing with Chas Newens Marine a pleasure. More than happy to recommend their services to other boatowners in the future - thank you
Good communication and straightforward…
Good communication and straightforward purchase.
Brilliant company to deal with
Well, what can I say? Fantastic priced item with the best customer service when I had a delivery query. Brilliant company to deal with in every aspect. Thank you.
Scaffold board and pole holder
I purchased a pair of brass scaffold plank and pole holders well constructed item excellent price highly recommend this purchase
Super After-Sales Service.
Tried submitting this review but don’t think it went through. Don’t want to miss reviewing excellent after sales service. Having purchased a folding ladder for my camper from Chas Newens Marine, I noticed no brackets for hook attachments. Phoned the company and spoke to Jakki. She contacted supplier and found out not only were brackets not supposed to be included but found out advertised items were discontinued. She sourced replacement items and ordered them for me. Gave me a little discount and free postage for my trouble. Super After Sales Service.
I had a fantastic experience with Chas…
I had a fantastic experience with Chas Newens Marine in Putney. I initially called to ask about delivery costs for a launching trolley, and the level of customer service that followed was genuinely above and beyond.
The manager took the time to call me back and talk through options, including suggesting collection from their site. She then went out of her way to find an even more convenient solution that significantly reduced our travel time. She made sure the arrangement worked for us, helped us load the trolley when we arrived, and even checked in by message the next day to make sure we’d got home safely.
It’s rare to find such thoughtful, proactive, and genuinely caring customer service. I wouldn’t hesitate to recommend Chas Newens Marine to anyone — a brilliant example of putting customers first.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







