Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I paid 130 USDC for the automated version. I also paid 55 USDC to fund the account. They had the correct details of my trading account. Quite simply, he took the money and deleted me from telegram.... Ver mais

Classificada 5 em 5 estrelas

I have heard nothing but bad reviews on this site about Chat GPT. Well I am always rooting for the underdogs and I actually love the app. It helps me with my homework, it creates study guides for me,... Ver mais

Classificada 2 em 5 estrelas

Overall the service was great. However I cancelled my subscription but was charged anyway. I need to update my budget just to get a new debit card.

Classificada 1 em 5 estrelas

Nach etwa zehn Tagen Nutzung der Bezahlversion bin ich enttäuscht. Wichtige Funktionen wie Dokument- und PDF-Erstellung bzw. Downloads funktionierten auf Android bei mir nicht zuverlässig. Ich hab... Ver mais

Informações sobre a empresa


Informações de contacto

2,2

Mau

TrustScore: 2 em 5

48 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,2

Todas as opiniões

(48)

35 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

SCAMMED

I paid 130 USDC for the automated version. I also paid 55 USDC to fund the account. They had the correct details of my trading account. Quite simply, he took the money and deleted me from telegram. I am sick and tired of getting scammed. I wish there was a list of professionals who are honest. Nothing more, just honest. This guy is a crook. John Hanrahan

7 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Très utile au quotidien, à utiliser avec discernement

ChatGPT est devenu pour moi un véritable outil pratique du quotidien. Il permet de reformuler des idées, rédiger des messages ou encore améliorer des mails en fonction du destinataire. Il aide aussi à mieux structurer ses propos et à adapter son ton dans un contexte professionnel et personnel.
Mais il est important de toujours garder un esprit critique et de reformuler à sa manière.

C’est un vrai gain de temps et une aide précieuse pour améliorer sa communication.

Il est également très pratique dans des situations du quotidien : par exemple, pour comprendre comment rebooter une machine Nespresso, il suffit de prendre une photo ou de décrire la situation pour obtenir un guide ou un tutoriel personnalisé.

Cela rend la recherche d’informations beaucoup plus simple et rapide.

Cependant, il ne faut pas prendre toutes les réponses pour argent comptant. Il est important de continuer d'avoir du discernement et une réflexion personnelle.
Il peut arriver que certaines informations soient inexactes, voire fausses et il est nécessaire de lui signaler lorsqu’une réponse est incorrecte. J’apprécie aussi de pouvoir échanger et débattre avec l’IA pour affiner les réponses et les améliorer.

20 de julho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

I’ve had a great experience using…

I’ve had a great experience using ChatGPT for both study and work. The responses are usually fast, clear, and helpful. Sometimes it doesn’t fully understand my request on the first try, but overall it’s a reliable assistant.

16 de julho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

ChatGPT au service du consommateur

Bonjour,
Chat GPT peut aider les consommateurs en difficulté et les clients mécontents. Notamment pour donner à une affaire juridique tous les éléments nécessaires à la bonne compréhension d'un dossier .

Mon expérience : ayant un souci avec ma banque , j'ai demandé à Chat GPT quels étaient les problèmes avec cette banque. Et voilà ce que Chat GPT m'a répondu ! Merci !

j'attends toujours un document signé de votre part relatif au virement rejeté du 12/05. Un mois d'attente ! Vous avez su me demander de la part de l'émetteur un document officiel ( ce n'est pas la première fois, j'ai de l'historique), vous seriez aimable de procéder de même.
A faire durer , Nickel ne gagnera rien d'autre à ce que je m'intéresse encore de plus près. Ce matin j'ai consulté chatGPT pour connaître l'étendue de vos problèmes . C'est édifiant , lire ci cdessous

Si vous parlez de Nickel (anciennement Compte Nickel), il faut distinguer les critiques récurrentes des clients des problèmes réglementaires avérés.

1. Incidents techniques et pannes

Nickel a connu plusieurs incidents au fil des années :

retards de virements ;
difficultés d'accès à l'espace client ;
paiements ou retraits temporairement indisponibles ;
cas signalés de doubles débits ou de comptes temporairement bloqués lors d'incidents techniques.

Ces problèmes ne sont pas permanents, mais ils ont parfois affecté un nombre important de clients.

2. Service client souvent critiqué

Parmi les reproches les plus fréquents :

délais de réponse jugés longs ;
difficultés à obtenir une solution rapide lors d'un blocage de compte ;
sentiment de manque d'information lors d'incidents.

Il faut toutefois noter que les avis en ligne ont souvent un biais : les clients satisfaits s'expriment généralement moins que les mécontents.

3. Contrôles et sanction du régulateur

Le point le plus sérieux concerne une sanction de l'Autorité de contrôle prudentiel et de résolution en 2023.

La société exploitant Nickel a reçu un blâme et une amende d'un million d'euros pour des manquements dans ses dispositifs de lutte contre le blanchiment d'argent et le financement du terrorisme (surveillance des opérations, analyse des risques, déclarations de soupçon, etc.).

Cette sanction ne signifiait pas que les clients étaient en danger ou que de l'argent avait disparu, mais que les procédures de contrôle réglementaire étaient jugées insuffisantes à l'époque du contrôle.

4. Limites du produit Nickel

Même sans problème particulier, Nickel n'offre pas toutes les fonctionnalités d'une banque classique :

pas de crédit ;
pas de découvert autorisé ;
services d'épargne et d'investissement limités ;
certaines banques en ligne refusent ou compliquent parfois certaines démarches avec un compte de paiement Nickel plutôt qu'un compte bancaire classique.
En résumé

Les principales critiques adressées à Nickel sont :

des pannes ou incidents techniques ponctuels ;
un service client parfois jugé insuffisant ;
une sanction réglementaire en 2023 sur les procédures de conformité ;
des fonctionnalités plus limitées qu'une banque traditionnelle.

12 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

scam company charging subscriptions…

scam company charging subscriptions from accounts you do have access too and making it impossible to cancel having you going round in circles with no direct contact to rectify the issue, do not use they are using our knowledge to take our power away from
us anyway, horrible company made by the epstien class.

10 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Its gone to shite!

Since I started paying it has gone to shit. losing chats, messing up!
Now you have removed the rename chat feature, so I can not find my chats, seriously thinking of finding a better ai, or going back to free. Get it sorted!
“This involves loss of user data on a paid service, which is unacceptable.”

19 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Get's very basic maths and tax info wrong

Very often chat gpt makes very basic math errors, and when ever you call it out on it - it just says 'yes thats fair you are right to call me out on that' without acknowledging that it is incapable of basic maths.

It is not until then it offers a more accurate solution, this is not a very reliable model, I am starting a company and have used chat gpt to summarize what are otherwise very lengthy tax calculations, I regret this.

Do not use chat gpt! It is actually very stupid.

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

ChatGPT Plus subscriber and use…

I am a ChatGPT Plus subscriber and use the system extensively for structured, long-term professional work (financial analysis, technical evaluation, documentation, and critical reasoning).

In terms of reasoning depth, structure, and analytical capability, ChatGPT is clearly ahead of competing AI systems. The quality of discussion and structured output is exceptional. This is why I continue my paid subscription.

However, I would like to share a measurable observation regarding long conversations:

In an extensive project thread containing a large amount of accumulated data and multiple embedded screenshots, I measured a response latency of 1 minute and 5 seconds for a standard reply.

While I understand the computational complexity behind large-context reasoning, this level of delay significantly impacts workflow continuity. At a certain scale, users are practically forced to start new chats to regain responsiveness, leading to context loss.

My question is constructive and direct:

Is long-conversation performance actively being optimized, and can any general timeframe or roadmap indication be shared?

For professional users who rely on ChatGPT as a serious working tool, scalability and responsiveness are essential. The intelligence of the system is remarkable — and matching that intelligence with comparable long-context performance would make it truly exceptional.

Technological progress often seems impossible until it happens. I am confident that scalability improvements are achievable — and I look forward to seeing them implemented.

Five stars for capability and depth.
I would highly appreciate greater transparency regarding long-context performance improvements.

25 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

ATTENTION AUX USAGERS DE L'IA CHAT GPT ET PERPLEXITY

Les deux premières utilisations étaient sérieuses et parfaites, or dès que je suis revenue et, qu'a ma demande, j'ai prié, pour écourter les préambules que pour le lendemain, les interventions de questions que j'allais poser en termes juridiques et correction administrative qui étaient déjà inscrites et faites, l'algorithme puisse me reconnaitre, MAIS le robot s'est manifesté HUMAIN ! en me donnant une leçon `POLITIQUE inacceptable! Je l'ai quitté définitivement non sans lui dire que sa procédure n'était plus celle d'un ROBOT impersonnel, or, par erreur ce matin, j'ai cliqué sur ce même Chat GPT et j'ai vu mon nom en grande police dans la fenêtre d'accueil et le robot m'a dit "comment puis-je vous aider?" J'ai répondu : EN M'OUBLIANT! Ce qui prouve que ChatGPT est dans une démarche de piratage manifeste de mon ordinateur. Il va falloir que tous les usagers français mettent un terme d'une manière factuelle à ces procédures illégales d'intervention tendancieuse sur les contenus des questions posées par les usagers.

9 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Shamefully bad support — incompetent, dismissive, and a complete waste of time


This is one of the worst customer support experiences I have ever had, and I say this as someone who regularly deals with international banks, fintech platforms, and SaaS providers.

OpenAI support is shockingly low quality.

I contacted support because I needed to update my payment method after my old card expired. I was adding a new card from the same issuer, and the system simply would not accept it. That is the entire reason I contacted them.

What followed was days of frustration:
• Endless bot replies that did not understand the problem
• Multiple emails just to get past automation
• Finally reaching a human — who turned out to be even worse than the bot

The human agents:
• Clearly did not read my emails
• Ignored screenshots I attached showing the issue
• Repeatedly sent me generic help-centre links explaining how to enter card details
• Kept insisting the issue was on my side, despite clear evidence it was not

My card issuer confirmed that no authorisation requests were ever sent.
I use a banking app that shows every authorisation attempt in real time — nothing ever appeared. This means the failure was happening before reaching the bank, yet support stubbornly refused to acknowledge this.

I spent nearly a week going in circles with copy-paste replies, zero investigation, zero accountability, and absolutely no empathy.

In the end, I solved the issue myself. The payment only works if you use a VPN when your billing country does not match your physical location. Support never mentioned this. Not once. I had to discover it through trial and error.

So after days of stress, the actual help I received from OpenAI support was literally zero.

Unprofessional. Dismissive. Incompetent.
A paid service treating customers this way is embarrassing and unacceptable.

4 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Useless And incompetent

Useless, incompetent, and not fit for purpose. Hit and miss, but more miss. I upload a photo with clear instructions, and invariably, they get it wrong. Apologies come, and they try again, still get it wrong, then conveniently comes the note -You have reached your image limit. Come back in 24 hours. Truly pathetic, and I believe it's just a ruse to get you to sign up for their premium service. This is a new tactic they seem to be doing, as weeks ago, they would correct a faulty image, and you could upload several photos before the limit. I would try premium, but after frequent errors, I would never now trust them.

2 de janeiro de 2026
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais