Chatters Hair Salon - Southgate Opiniões 585

TrustScore: 5 em 5

4,8

334-5015 111th St NW, T6H 4M6 Edmonton, Alberta, CA


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Wasn’t sat down until 15 minutes after my scheduled appointment time because they were slammed with back-to-school haircuts. Was worth the wait though. My stylist gave me exactly the haircut I asked f... Ver mais

Classificada 5 em 5 estrelas

Online appointment booking provides easy to follow prompts and makes choosing the service one wants clear regarding who the stylist is, what service you're requesting and what the cost will be. Every... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would definitely go back and get a haircut with Sio again. She’s a fantastic hairstylist, I’m SUPER happy with my cut. Sio did exactly what I wanted and she went above and beyond. Besides her bein... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I made the reservation through online under the designer names Ms. Sio K. She was extremely attentive, energetic, and caring. I showed her the hair style I wanted, and boom magic! She comple... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Cabeleireiro
  2. Loja de produtos para cabelo

Escrito pela empresa

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Informações de contacto

  • 334-5015 111th St NW, T6H 4M6, Edmonton, Alberta, Canadá

  • 780-540-7857

4,8

Excelente

TrustScore: 5 em 5

585 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 95% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Disappointment with time, cost, results, and corrections requirements afterwards …

Very extensive time period for hair (5.5 hours for color/highlights and cut)! It was not reflected in the “after”

Expensive products and services.

Was not given what I requested as a goal for hair colour & made it more difficult to achieve in subsequent colour appointments. So had to backtrack with colour correction by a different agency.

Previous cut was decent but follow up services lacked.

Disappointed.

18 de junho de 2025
Classificada 1 em 5 estrelas

Very Disappointed with My Haircut Experience

I recently visited Chatters Shaire Salon for what I thought would be a simple haircut — just a straight cut and butterfly bangs. Unfortunately, my experience was extremely disappointing. I was directed to a stylist who, as I later learned, was fairly new. She didn’t seem to understand what I wanted, even after I explained and showed references.

The entire cut was done using just one pair of scissors — no layering shears, no texturizing tools — and despite my polite request for a bit of movement or texture (“comb sessions” as some stylists call them), she said that would all be done after the blow dry. However, after blow-drying, she simply said it was finished.

What I received was neither a straight cut (the ends are visibly uneven) nor proper butterfly bangs — they look nothing like what they’re supposed to. To make things worse, the price was surprisingly high for such a basic and unsatisfactory result.

I left feeling frustrated and regretful that I trusted the process. Unfortunately, I won’t be returning to Chatters. I expected at least a standard professional outcome for the price I paid, but this was far from it.

2 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We appreciate you taking the time to share your experience. We're sorry to hear that your haircut did not meet your expectations, especially regarding the technique and final result of your cut and bangs. We value your feedback and will address your concerns with our team to improve our service.

Classificada 5 em 5 estrelas

Friendly staff and a great haircut

Friendly staff and a great haircut. The shop is set up in a way that makes it feel like you're no longer in a busy shopping centre.

11 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're happy to hear that you enjoyed our shop's atmosphere, friendly staff, and haircut from Laurie. Thanks for your feedback and we hope to see you again soon!

Classificada 5 em 5 estrelas

Excellent experience

Excellent experience , incredible service. Loved it

15 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're so glad you had an excellent experience and incredible service with Serena! We hope to see you again soon :)

Classificada 5 em 5 estrelas

I had such a great experience at this…

I had such a great experience at this salon with Angie as my hair stylist! As someone with naturally curly hair, it’s often hard to find a stylist who truly understands how to cut and care for curls, but she did an amazing job. My stylist took the time to listen to what I wanted, explained every step, and made sure my curls were hydrated and defined. The atmosphere was welcoming, and the staff were kind and professional. I left feeling confident and loving my hair!

15 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're happy that you had such a great experience with Angie! It's wonderful to hear that you found a stylist who understands how to cut and care for your naturally curly hair. We appreciate your kind words regarding the welcoming atmosphere and professional staff. We look forward to seeing you again!

Classificada 5 em 5 estrelas

Angie was awesome she really helped me…

Angie was awesome she really helped me understand my curls and how to use the products everyone was so kind and helpful and made sure I had everything I needed.

15 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're happy to hear that Angie helped you understand your curls and how to use the products! It's wonderful that everyone was kind and helpful. Thank you for your feedback!

Classificada 5 em 5 estrelas

Laurie has magic fingers and scissors…

Laurie has magic fingers and scissors plus we solve all the world’s problems. Win win!

15 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're happy to hear that you enjoyed your experience! It sounds like you had a wonderful time with Laurie and her magic fingers! We appreciate your positive feedback very much.

Classificada 2 em 5 estrelas

Curly cut

The cut was good but appointment felt rushed I didn’t receive the complementary services advertise. The stylist told me she was going to send me an email with recommended hair care products which I never received.

8 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

Hi Natasha, I'm sorry you felt rushed and did not receive what was advertised. We will follow up with you next week as a large portion of our staff and stylists are at a conference.

Classificada 4 em 5 estrelas

Communication could of been better but…

Communication could of been better but otherwise was favourable service

7 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

Hi Carol, We're sorry that you felt that there could have been an improvement in communication. We value your feedback and will use this for future coaching moments.

Classificada 5 em 5 estrelas

My favorite salon!

Thank you Serena!

6 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We are so happy to hear you had a great service with Serena! Thank you for taking the time to leave a review!

Classificada 5 em 5 estrelas
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We appreciate you letting us know you're happy about the service and result from your cut with Mari ! We are so glad you had a positive experience with us Han, we look forward to seeing you again!

Classificada 5 em 5 estrelas

Curly Hair!

I had Angie as a stylist.

Hair washing skills? 10/10.
Hair cut? 10/10.
Personality? 11/10!

This was hands down one of the best haircuts I have gotten in the last four years. I had an amazing experience and my curly hair has never looked better. I will be going back and will definitely reccomend her to any other curly haired friends I may come by. :)

10 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're happy to hear that you had such a wonderful experience with Angie! It's great to know that you loved the hair washing, cut, and overall service. We appreciate your recommendation and look forward to seeing you again Hailey!

Classificada 5 em 5 estrelas

This is my 2nd haircut with Siow

This is my 2nd haircut with Siow. Excellent service: nice haircut, cheerful and friendly hairdresser. (My old hairstylist had retired in June.)
I will be getting a haircut every 8 weeks, short hair.

10 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're glad you enjoyed your haircuts with Sio! It's wonderful to know that you appreciate the excellent service and friendly atmosphere. We look forward to seeing you every eight weeks for your regular haircut Chee!

Classificada 5 em 5 estrelas

Aside from a clean and appealing salon…

Aside from a clean and appealing salon ambience, the staffs are friendly and accommodating!! Good Job!!

9 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We appreciate you sharing your experience. We're so happy to hear that you found our salon clean and appealing, and that our staff were friendly and accommodating Roland! Thank you for taking the time to leave a review!

Classificada 5 em 5 estrelas

Highly recommend Daniella

Came here for a haircut after a bad experience elsewhere. Daniella did a great job and everything about the appointment was perfect.

9 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're happy to hear that you had a great haircut experience with Daniella after a previous issue. We appreciate your positive feedback and are glad everything was perfect Katherine! Thank you for taking the time to leave a review!

Classificada 5 em 5 estrelas

Liza is amazing all the time.

Always having a great time with Liza she knows what I really want. She is an amazing hairstylist.

9 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're happy to hear that you consistently have a great experience with Liza! It's wonderful to know that you feel understood and valued. Thank you for sharing your positive feedback Eizel!

Classificada 5 em 5 estrelas

Selena has me on the right path!

Selena was great. She listened to my long-term hair plan and started me on the right path. I can't wait to see the final results next year!

8 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're glad you enjoyed your experience with Serena! It's wonderful to hear that the consultation addressed your needs and set you on the right course. Thank you for your feedback!

Classificada 5 em 5 estrelas

Great hair cut

Great hair cut. Awesome head massage.

8 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're glad you enjoyed your experience and appreciate your feedback. Thank you for letting us know about your haircut and massage!

Classificada 5 em 5 estrelas

Liza gives the best hair wash & scalp…

Liza gives the best hair wash & scalp massage!! Loving my new colour too!

7 de outubro de 2025
logótipo da Chatters Hair Salon - Southgate

Resposta da Chatters Hair Salon - Southgate

We're so happy to hear that you enjoyed the hair wash and scalp massage from Liza! We're glad you are loving the new color. Thanks for your feedback Patty. We look forward to seeing you again!

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