Cheapest Liquor Opiniões 73

TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This company haven't delivered my order or provided a refund 6 weeks after I ordered. They responded once by email two weeks ago offering me a refund since they couldn't fulfil the order. Since then n... Ver mais

Classificada 1 em 5 estrelas

I placed a $580 order and have waited now for almost a month - I can't get them to respond to emails and they don't answer their own chat prompts. Very dodgy organisation with no communication channel... Ver mais

Classificada 5 em 5 estrelas

10/10 service! I'm impressed with how fast my order got delivered to the work office, I only just ordered yesterday!? Loving the convenience of being able to stock up straight to our door. Will de... Ver mais

Classificada 5 em 5 estrelas

Ordered some wine that not to my knowledge has been hard to source… yes it took a while to hear initially regarding the challenge to order it but the lovely staff went above and beyond to keep me info... Ver mais


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

73 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de um mês

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Classificada 2 em 5 estrelas

I am not sure if the company is 100% legit…

I am not sure if the company is 100% legit, it has no phone number or address on the website.
I placed my order 6 days ago and it was supposed to be next day delivery and I still haven't received it. Tried the online chat but didn't give me the info I need.
I would say it's a scam.
Should have read all the previous reviews before j placed the order!
I might have to call my bank to cancel the transaction.

23 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do your research! Buyer beware!

Do your research. And read all the other one star reviews! I’m convinced this business is just one dude and a computer. They have a recorded message on their contact number to make it seem like “all our customer service people are busy”. No delivery 20 days after ordering (despite promising 1-2 day delivery) and then refused to answer any emails, despite numerous attempts to get in touch with them. I pursued it through my credit card company and luckily got a refund, but buyer beware!!!

28 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor communication

Poor communication
Order not received after 24 days.
Request for refund denied
Very dissatisfied and would not recommend using this company

4 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

good follow-up

First of all, I would say that given the pricing, one wouldn't expect super fast delivery. I live in Metro NSW and so I was doubtful of the 1-3 days delivery. There was some confusion with my order, which was cleared up as soon as I reached out to the customer support team via both email and Facebook messenger. The timing and delivery was expected. My recommendation is regular checking and following up. I think I would order from them again. Thanks.

11 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Charge in a second, but no delivery at all

Very disappointed experience.
The website mentioned delivery in Melbourne metro within 1-2 days, however, after a week still no nothings to deliver.

Had communications in the background for a couple times, but they keep pushing back the delivery date. After that, when asking for refund, they stop responding. Very terrible experience to shop with this online reseller.

26 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

Their customer service is great. They reply super quick. One time I placed an order and I put in the wrong address. I sent an email but I was scared it was gonna get sent out to the wrong address by the time they reply. Well I got a response not even after 5 minutes later, confirming that they have fixed the address for me. Honestly I am so happy and order got delivered to me 2 days later.Thought I would share my experience as it made really comfortable ordering from this company👍👍

5 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very reliable

I read on their website that this is a family owned business and their prices were really good compared to all the other big companies so I decided to try them out and they did not disappoint. Great customer service along with speedy delivery. I’ve placed a couple orders so far and have had no issues with them and my deliveries usually come within 2 days. Very happy and will continue to use their service

30 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Zippy Delivery

Couldn’t ask for any better service, bought a present on Anzac Day and it came the next day couldn’t be happier, customer service whom was provided by Paris was amazing. Good Job guys 👍

18 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

False promises, misleading, no communication

After spending $132 on what was meant to be a gift for a party in a weeks time, no word at all from them. No delivery details, no tracking number, no communication. They promise speedy delivery which was a draw card- this is blatantly false. I have emailed to request an update, no reply yet. I will request a refund if they cannot deliver asap. Don't waste your time and money with this company. I'm frankly dubious that a refund will be easy given the already multiple falsehoods they advertise. Wasted my time and ruined plans for a fab present.

Will happily update this review if there is a good outcome.

24 de março de 2025
Opinião espontânea
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Resposta da Cheapest Liquor

Hi there, we’re truly sorry to hear about your experience. We pride ourselves on clear communication and fast delivery, and it’s disappointing to learn we missed the mark here. Unfortunately, we can’t locate your order based on this review so please reach out directly at support@cheapestliquor.com.au with your order number so we can investigate immediately. Thank you for the opportunity to make this right.

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