I work for an airline and have reason to believe this site is a scam. Frequently, the credit cards being used to book the flight get disputed as fraud. I suspect they collect funds from good paying cu... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I initially had some doubts dealing with them for the first time because I wanted ticket booking funds to be deducted in advance as an assurance as well as getting confirmed. The agent assured me of c... Ver mais
A empresa respondeu
I booked a trip to Cancun and had some questions regarding the airline confirmation #. Alex was very helpful and quick to send me the information I requested. he also made sure I was satisfied with ev... Ver mais
A empresa respondeu
Steve from Flights Bank was absolutely wonderful!!! Super helpful and kind, I had an emergent situation with a death in the family and had to change my flight around to attend a funeral and he was EXT... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
cheapflightsbank.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.cheapflightsbank.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our helpdesk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs.
Informações de contacto
Estados Unidos da América
- cheapflightsbank.com
3,9
Bom
61 opiniões
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
SCAM SITE
I work for an airline and have reason to believe this site is a scam. Frequently, the credit cards being used to book the flight get disputed as fraud. I suspect they collect funds from good paying customers and use stolen credit cards to book with the airline. Proceed with caution as you could end up stranded or without a flight should the airline cancel your reservation due to the fraud dispute. They could also steal your credit card to scam future passengers as one review pointed out that their card was compromised after booking through cheapflightsbank.
27 de outubro de 2025
Opinião espontânea
The best experience From price
The best experience From price
26 de setembro de 2025
Opinião espontânea
I am writing to file a Formal Complaint – Scam by Chip Flight Service Listed on Google Flights complaint…
I am writing to file a formal complaint regarding a fraudulent experience I had with a company called *Chip Flight Service*, which was listed as a booking option through your Google Flights platform.
Approximately 60 days ago, I searched for a flight from Miami to Lima using Google Flights. Among the listed providers, I found Chip Flight Service and purchased a ticket through their link for $911.
Since then, I have called their customer support every week. Each time, they told me that the reservation was being processed and that I would receive confirmation soon. However, now just one week before my scheduled travel date, they have informed me that they cannot fulfill the booking, leaving me without a flight and no solution.
This is not just a case of poor customer service – this is *deceptive and unacceptable behavior* that appears to be part of a fraudulent pattern. I have since found multiple online complaints from other users who have had similar experiences with this company.
Because I trusted your platform when selecting this provider, I am requesting that Google immediately investigate Chip Flight Service and *remove them from Google Flights* to protect other users from falling victim to the same situation.
I am also initiating a chargeback with my bank and reporting this business to consumer protection authorities.
Thank you for your attention, and I urge you to take swift action.
Sincerely,
German Monslave
Purchase was June 15/ 2025
Booking – Trip confirmation BTM2968
Sales person there
Thanks & Regards,
Daman Young
Ext- 102
Customer Experience Team
Phone: 1-844-408-0449
22 de julho de 2025
Opinião espontânea
Resposta da Cheapflightsbank
Dear German Monslave,
Thank you for bringing this matter to our attention. However, we would like to clarify that our company has no affiliation or connection whatsoever with the business identified in your complaint, "Chip Flight Service."
Our official company name is Cheapflightsbank, and we do not operate under the name Chip Flight Service, nor do we use the phone number 1-844-408-0449 or employ any individual named Daman Young.
Additionally, we currently do not have any business relationship or partnership with Google or the Google Flights platform. Any listings, advertisements, or references connected to "Chip Flight Service" on Google Flights are entirely unrelated to our organization.
We understand your frustration and concern regarding the experience you had. We recommend that you continue with the steps you’ve already initiated — such as filing a chargeback with your bank and reporting the company to the appropriate consumer protection agencies.
If you need any further assistance in confirming that this fraudulent company is not connected to us, we are happy to provide written verification or respond to inquiries from your bank or authorities.
We sincerely hope your issue is resolved swiftly and that those responsible are held accountable.
Best regards,
Customer Support Team
Cheapflightsbank
Very friendly and went beyond to find…
Very friendly and went beyond to find the right airline for my travels. The same customer service team was with me from day of purchase to the day after I arrived back home. This site will be my go to on future travels. Thank ya for treating me right.
10 de junho de 2025
Opinião espontânea
Great
The attention was real nice,and the time was great to be aboard.im happy the time I spend in my trip .thank you !!
8 de junho de 2025
Opinião espontânea
Resposta da Cheapflightsbank
Thank you for your feedback! We're thrilled to hear that everything went smoothly and on time. At CheapFlightsBank.com, we strive to provide the best experience for our customers, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Best regards,
The CheapFlightsBank.com Team
They had it well planned
They had it well planned. Flight going and returning was on time both flights landed early.Waiting on the trip. Landing was very smooth
5 de junho de 2025
Opinião espontânea
Resposta da Cheapflightsbank
Dear Customer,
Thank you for the kind words. We’re delighted to hear that you had a great experience interacting with our support team. We completely understand how rewarding it can feel when your problem is solved effectively and we’re glad to hear that we were able to accomplish that for you.
Feedback like yours helps us hone our support process as it’s an indication of what we are doing right. We appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapflightsbank.com
My favorite travel advisors by far
For years I continuously seek travel advice from Cheapflightsbank due to the best discounts not only on tickets but also on luggage fees and best flight times. They help me save money so i can live better. For that i am very grateful. Thanks, great job
4 de junho de 2025
Opinião espontânea
Resposta da Cheapflightsbank
Dear Customer,
Thank you for your kind words. We’re truly delighted to hear that you had a great experience with our support team. We understand how satisfying it is when an issue is resolved efficiently, and we’re glad we could achieve that for you.
Feedback like yours not only encourages our team but also helps us improve and refine our support process. It's always reassuring to know that we’re on the right track.
We sincerely appreciate you taking the time to share your experience with us and look forward to assisting you again in the future.
Warm regards,
Support Team
CheapFlightsBank.com
YALL WERE SO HELPFUL WITH MY FLIGHTS
YALL WERE SO HELPFUL WITH MY FLIGHTS. VERY RESPECTFUL AND UNDERSTANDING. I WILL BE LETTING MY ENTIRE FAMILY FROM EVERY STATE KNOW ABOUT YOUR COMPANY. THANK YOU SO MUCH
9 de maio de 2025
Opinião espontânea
Resposta da Cheapflightsbank
Dear Customer,
Thank you for your kind words. We’re truly delighted to hear that you had a great experience with our support team. We understand how satisfying it is when an issue is resolved efficiently, and we’re glad we could achieve that for you.
Feedback like yours not only encourages our team but also helps us improve and refine our support process. It's always reassuring to know that we’re on the right track.
We sincerely appreciate you taking the time to share your experience with us and look forward to assisting you again in the future.
Warm regards,
Support Team
CheapFlightsBank.com
Satisfaction guaranteed
My experience was excellent. I enlisted their service because I didn't want to deal with the details of booking a flight. The price quoted was the price I paid and there was no confusion at the airport. I was completely satisfied with CheapFlightsBank. I recommend it.
19 de maio de 2025
Opinião espontânea
Resposta da Cheapflightsbank
Thank you for your feedback! We're thrilled to hear that everything went smoothly and on time. At CheapFlightsBank.com, we strive to provide the best experience for our customers, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Best regards,
The CheapFlightsBank.com Team
Big Scam
Scam. Nothing but a scam. They offer you discounted rates that they don't honor. They will get u excited that you got a cheap price but later will call you and say that airline isn't offering that rate anymore and get you to book the same tickets at a much higher rate.
Avoid them at all costs.
7 de abril de 2025
Opinião espontânea
The trip ended up working out but:
The trip ended up working out but:
The price changed after my order. They emailed and called about it and it was still a good price, but it did change.
The boarding pass did not come when they said it would. I was told is have it 24 hours before hand and out did not come then. I called several times and reached out on the website and got the pass about 20 hours before the flight after they called me back.
28 de fevereiro de 2025
Opinião espontânea
Resposta da Cheapflightsbank
Dear Customer,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
CheapFlightsBank
If I could give this company zero…
If I could give this company zero stars, I would.
I booked a flight, received an email and phone call that the flight wasn't available, but another one was for a higher price. Fine; I approved to pay more money for the flight and expected to have the payment processed within 24 hours. After not receiving confirmation after 4 days, I called and spoke with Mike who would look into it. After ANOTHER day of waiting, I received only an email saying that I could book a different flight. I had to call Mike AGAIN only to find that the original flight wasn't available. WTF. Talk about a circus. I will never use them, and I suggest you never do either.
30 de janeiro de 2025
Opinião espontânea
CONVENIENT FLIGHTS Initially I had doubts because I…
I initially had some doubts dealing with them for the first time because I wanted ticket booking funds to be deducted in advance as an assurance as well as getting confirmed. The agent assured me of confirmation and boarding pass was sent as adviced. They checked in for me. It was convenient. Return flights were prior checked in and timely sent of boarding pass. Likely to book next flights.
29 de novembro de 2024
Opinião espontânea
Resposta da Cheapflightsbank
Dear Customer,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your trip was awesome and that you found our ticket crew members to be helpful. At CheapFlightsBank.com, we strive to provide exceptional customer service and make the booking process as smooth as possible.
We are delighted that our team was able to assist you in securing a good price for your flight. Our goal is to offer the best deals to our customers, ensuring that they get the most value for their money. It's fantastic to know that you were satisfied with the price you paid.
Punctuality is something we take very seriously, and we understand how important it is for our passengers. We are glad to hear that your flight was on time, allowing you to reach your destination without any delays. We work closely with our airline partners to ensure that our customers' travel plans remain on schedule.
Once again, we appreciate your kind words and your recommendation. It means a lot to us that you had such a positive experience with CheapFlightsBank.com. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. We look forward to serving you again soon!
Best regards,
Customer Support
CheapFlightsBank.com
My greatest experience was how the…
My greatest experience was how the agent was so attentive to my satisfaction on his services that he gave me and he was very detailed oriented as to what I was needing for my trip, this was on 11/27/2024 going to PHI and returned on 12/01/2024 back to DFW. It definitely was a stress free trip, I which my trip are always the same as this one weather domestically or Internationally. 👍👍👌👌
1 de dezembro de 2024
Opinião espontânea
Resposta da Cheapflightsbank
Dear Customer,
Thank you so much for taking the time to share your positive experience with CheapFlightsBank. We are thrilled to hear that you found our flight booking services to be top-notch and that you were satisfied with your overall experience.
At CheapFlightsBank, we are committed to providing our customers with the best possible experience when booking their flights. We understand that traveling can be stressful, and our goal is to make the booking process as easy and affordable as possible. It is great to hear that we were able to meet your expectations in this regard.
We truly value your feedback and appreciate your business. We look forward to the opportunity to serve you again in the future and help you find the best flight deals for your next trip.
Regards
Support Team
CheapFlightsBank.com
The best customer service
Cheapflightbank are the best for exclusive deals with a great Discount up to 60% off.
28 de novembro de 2024
Opinião espontânea
Resposta da Cheapflightsbank
Dear Customer,
Thank you for the kind words. We’re delighted to hear that you had a great experience interacting with our support team. We completely understand how rewarding it can feel when your problem is solved effectively and we’re glad to hear that we were able to accomplish that for you.
Feedback like yours helps us hone our support process as it’s an indication of what we are doing right. We appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapflightsbank.com
Not reliable
I added a carry-on bag later, the payment was processed at the bank, and I even called the airline two days before the flight to confirm. They assured me everything was fine and told me not to worry. However, at the airport during boarding, it turned out the bag wasn't added, and I was almost charged double at the counter. It felt like I was in a suspense movie. The issue was resolved literally one minute before boarding, but it was an extremely stressful experience.
This company is not reliable. I chose them because of the low price, given the limited time before my flight, but the whole process left me anxious. The staff didn’t even apologize and insisted I pay first, promising compensation later. However, based on how they handled things, it felt like an empty promise. Overall, I cannot recommend this company.
26 de novembro de 2024
Opinião espontânea
Resposta da Cheapflightsbank
Dear Valued Customer,
Warm greetings to you.
We deeply regret the inconvenience you encountered with the baggage service at the airport. We fully understand how frustrating this situation must have been for you. The oversight occurred because the baggage you paid for was unfortunately not added by the supplier. This was indeed a mistake on our part, and we humbly accept full responsibility for it.
We sincerely appreciate the opportunity to discuss this matter with you earlier. To address the issue, we have already processed a partial refund for the amount you paid for the baggage. The refund has been completed from our end.
We are truly grateful for your patience and understanding throughout this process. Words cannot adequately express how sorry we are that you had to face this inconvenience. We humbly ask for your forgiveness and assure you that we are taking steps to prevent such occurrences in the future.
Thank you once again for your understanding and for bringing this matter to our attention. We deeply value your trust in us and hope to have the privilege of serving you better in the future.
With our sincerest apologies,
Warm Regards,
CheapFlightsBank
+1 866-886-0836
Easy booking with Mike
Mike was very pleasant and easy to speak with. This was my first time booking through google flights and was skeptical. He returned my call promptly, eased my mind and explained how the process works. Overall it was nice and easy experience booking my ticket with his assistance. I highly recommend booking your next trip with him.
20 de novembro de 2024
Opinião espontânea
Resposta da Cheapflightsbank
Dear Customer,
Thank you for the kind words. We’re delighted to hear that you had a great experience interacting with our support team. We completely understand how rewarding it can feel when your problem is solved effectively and we’re glad to hear that we were able to accomplish that for you.
Feedback like yours helps us hone our support process as it’s an indication of what we are doing right. We appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapflightsbank.com
My experience with Cheap Flights Bank
My flight was comfortable and on schedule and my tickets were easy to access along with my boarding passes
21 de novembro de 2024
Opinião espontânea
Resposta da Cheapflightsbank
Dear Customer,
Thank you for the kind words. We’re delighted to hear that you had a great experience interacting with our support team. We completely understand how rewarding it can feel when your problem is solved effectively and we’re glad to hear that we were able to accomplish that for you.
Feedback like yours helps us hone our support process as it’s an indication of what we are doing right. We appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapflightsbank.com
Considering the economic aspect
Considering the economic aspect, I think they were very good at finding the best flight options.
22 de novembro de 2024
Opinião espontânea
Resposta da Cheapflightsbank
Thank you for your feedback! We're thrilled to hear that everything went smoothly and on time. At CheapFlightsBank.com, we strive to provide the best experience for our customers, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Best regards,
The CheapFlightsBank.com Team
Prompt customer service and follow up…
Prompt customer service and follow up after our travel. Hope to engage this service going forward.
16 de novembro de 2024
Opinião espontânea
Resposta da Cheapflightsbank
Dear Customer,
Thank you for the kind words. We’re delighted to hear that you had a great experience interacting with our support team. We completely understand how rewarding it can feel when your problem is solved effectively and we’re glad to hear that we were able to accomplish that for you.
Feedback like yours helps us hone our support process as it’s an indication of what we are doing right. We appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapflightsbank.com
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.