Nach mehrmaligen Mails wurde mir endlich geantwortet. Das Testergebnis ist ohne Bemerkungen. Was nützt mir das Testergebnis ohne Erläuterung? Für dieses Geld ksnn ich genauso zum Hausarzt gehen der mi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Nachdem das erste Testkit durch die Post nicht angekommen ist, haben sie umgehend und anstandslos ein zweites Kit gesendet. Der Test war einfach und die Anweisungen klar. Das Testresultat konnte dann... Ver mais
A empresa respondeu
J'ai fait réaliser récemment trois des tests proposés par Check Your Health (notamment le bilan sportif et le test Covid). Tout s'est très bien passé et lorsque j'ai eu des questions, le support s'est... Ver mais
A empresa respondeu
Excellente expérience et très bon répondant du support client. C'est vraiment pratique de pouvoir faire ces prélèvements directement depuis chez soi. Contrairement à ce que certains disent, ce n'est v... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Check Your Health is a preventive health company that offers a range of fast, accurate and confidential at-home lab testing kits and digital results within days. Check Your Health connects consumers to lab partners and offers complete & understandable check-up such as thyroid, fertility or STIs.
Informações de contacto
Voie du Chariot 3, 1003, Lausanne, Suíça
- 021 560 55 43
- hello@checkyourhealth.ch
- checkyourhealth.ch
4,3
Excelente
220 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Rapide, efficace, discret
Rapide, efficace.
Commandé le 23.09, résultats reçu le 29.09.
Je recommande
26 de setembro de 2025
Opinião espontânea
Resposta da Check Your Health
Bonjour Julien, nous sommes ravis de te lire et de savoir que notre service ainsi que nos produits vous ont convenu. Nous restons en tout temps à ta disposition pour toute question. Sofia et toute l'équipe Check Your Health
Excellent customer service
Excellent customer service! Had some issues and they were very understandable and provided efficient and fast solutions!
1 de setembro de 2025
Opinião espontânea
Resposta da Check Your Health
The entire Check Your Health team would like to thank you for taking the time to leave such a nice comment and help us grow. We remain at your entire disposal should you need us via our chat or email. Thanks for your trust :) Sofia
The main problem is that the blood…
The main problem is that the blood quantity 600ml is a lot and only 2 lanzetten are not enough cause the blood stops flowing fast and you only get some drops out....
29 de julho de 2025
Resposta da Check Your Health
The entire Check Your Health team would like to thank you for taking the time to leave your comment and help us grow. Did you contact our customer service at hello@checkyourhealth? We will be more than happy to send you a new kit as our priority is your health and that you get your results. They will have some additional advice as sometimes it can be impressive the first try. We are impacted by a 4 stars comment but we remain at your entire disposal should you need us via our chat or email.
Rapid delivery of the kit
Rapid delivery of the kit, and rapid delivery of results. Easy to use. All was fine.
11 de julho de 2025
Resposta da Check Your Health
The entire Check Your Health team would like to thank you for taking the time to leave your comment and help us grow. We remain at your entire disposal should you need us via our chat or email. Thanks for your trust :)
Fast and reliable
20 de maio de 2025
Resposta da Check Your Health
The entire Check Your Health team would like to thank you for taking the time to leave your comment and help us grow. We remain at your entire disposal should you need us via our chat or email. Thanks for your trust :)
Guter Kundendienst, kulante Lösung
Kit schnell erhalten. Alles gut erklärt. Das selbst verursachte Problem bei der Probeentnahme wurde durch Kundendienst speditiv und professionell bearbeitet und mit einer kulanten Lösung zur vollen Zufriedenheit abgeschlossen.
19 de maio de 2025
Opinião espontânea
Resposta da Check Your Health
Hallo Josef, Wir danke dich für dein Vertrauen und freuen uns, dass du mit unserem Service und unseren Produkten zufrieden sind. Danke für deine kurze Nachricht an unseren Kundenservice :)
ongoing
Before I got the test Kit, I got several mail's with "happy to have you"- let's say: way to many mail's. Just a waste of electrons.
OK, I got the Kit, did the registration, took the samples and send them right away.
Suprisingly, no mail about income of samples at laboratory. Then almost a full day, the login from supplier was not available. After this, login was working properly and stable.
I've seen, test was sceduled for 13th of may. No information by mail about status, about why it's delayed. Why it's hanging on "medizinische Kontrolle" for days now.
So if you kick my ass with trash mail just to get a 5 Star ranking, please also inform my by mail about the important things- or stop kicking my mailbox. Meanwhile I took a test at the nursery. Result was in after a day. Was way easier and cheaper.
5 de maio de 2025
Resposta da Check Your Health
Dear Markus,
Thank you for your honest feedback – we’re truly sorry that your experience did not meet your expectations.
We completely understand your frustration regarding the volume of initial welcome emails and the lack of clarity during the testing process. Your comments have been shared with our team, as we’re constantly working to improve both communication and user experience.
You're absolutely right: if we can send onboarding messages, we should certainly ensure that updates about the important steps – such as sample reception, analysis status, or delays – are communicated just as clearly. We’re currently reviewing our notification system to make sure our clients receive timely, relevant updates throughout the entire testing journey.
As for the delay in your results, the "medizinische Kontrolle" phase involves a quality and plausibility check by certified professionals to ensure the accuracy of the report. While this can occasionally take longer depending on test complexity, we should have kept you informed.
We value your trust and thank you again for helping us do better. If there's anything we can still support you with directly, please don’t hesitate to reach out to our customer care team at hello@checkyourhealth.ch.
Wishing you all the best,
Sofia
Customer Care Team
Resposta da Check Your Health
Hallo François, Wir danke dich für dein Vertrauen und freuen uns, dass du mit unserem Service und unseren Produkten zufrieden sind. Wir würden uns freuen, dich trotz der Schmerzen als neuen Kunden begrüssen zu dürfen :)
Equipe professionnelle
Equipe professionnelle
Tests très pratique et plus complet et pointu que chez le médecin
31 de março de 2025
Resposta da Check Your Health
Bonjour Elisabeth, nous sommes ravis de vous lire et de savoir que notre service ainsi que nos produits vous ont convenu. Nous restons en tout temps à votre disposition pour toute question. Sofia et toute l'équipe Check Your Health
Very fast delivery and processing…
Very fast delivery and subsequent processing. I find it expensive enough in terms of price. But I can't really judge it.
24 de março de 2025
Resposta da Check Your Health
The entire Check Your Health team would like to thank you for taking the time to leave your comment and help us grow. We actually still cheaper than a doctor appointement tobdo analyses. We are impacted by a 4 stars comment but we remain at your entire disposal should you need us via our chat or email.
Entièrement satisfait
Entièrement satisfait ! Résultats clairs, net. Et surtout très rapide. J'ai reçu les résultats le lendemain de mon envoi postal. Bravo et merci.
13 de março de 2025
Resposta da Check Your Health
Bonjour Jean-Marc, nous sommes ravis de vous lire et de savoir que notre service ainsi que nos produits vous ont convenu. Nous restons en tout temps à votre disposition pour toute question. Sofia et toute l'équipe Check Your Health
Resposta da Check Your Health
The entire Check Your Health team would like to thank you for taking the time to leave your comment and help us grow. We remain at your entire disposal should you need us via our chat or email. Best wishes for a healthy 2025!
Die Blutentnahme ist sehr umständlich…
Die Blutentnahme ist sehr umständlich und alleine kaum zu bewältigen. Die Bluttropfen in das Gläschen zu bringen ist ohne Hilfe unmöglich.
18 de fevereiro de 2025
Resposta da Check Your Health
Hallo Andrea,
Haben Sie sich an unseren Helpdesk gewandt, um die beste Lösung für Ihre Bedürfnisse zu finden? Es tut mir leid, dass Sie einen 2-Sterne-Kommentar erhalten haben, der auf Schwierigkeiten bei der Abbuchung und nicht auf einen schlechten Service unsererseits hinweist. Es ist nur schade, dass unser Image auf diese Weise beeinträchtigt wird. Wenn Sie Hilfe oder Rat benötigen, kontaktieren Sie uns bitte per E-Mail unter hello@checkyourhealth und wir werden alles Notwendige veranlassen. Sofia
Great and convenient that you can take…
Great and convenient that you can take it at home. But results could come in quicker
10 de fevereiro de 2025
Resposta da Check Your Health
The entire Check Your Health team would like to thank you for taking the time to leave your comment and help us grow. We remain at your entire disposal should you need us via our chat or email. Thanks for your trust :)
They sent the material fast
They sent the material fast, the procedure was well-explained in the papers (make sure you read everything in advance, a day before you take the samples, because you have to get them to the post office on the same day). And the results came back sooner than I thought.
10 de fevereiro de 2025
Resposta da Check Your Health
The entire Check Your Health team would like to thank you for taking the time to leave your comment and help us grow. We remain at your entire disposal should you need us via our chat or email. Best wishes for a healthy 2025!
Super service
Super service. Rapide. Confidentiel. Excellent customer service.
10 de fevereiro de 2025
Opinião espontânea
Resposta da Check Your Health
Bonjour Evelyne, nous sommes ravis de vous lire et de savoir que notre service ainsi que nos produits vous ont convenu. Nous restons en tout temps à votre disposition pour toute question. Sofia et toute l'équipe Check Your Health
Mir ist ein Fehler beim registrieren…
Mir ist ein Fehler beim registrieren des Kits passiert, habe von Ihnen dann ein erneutes kostenloses Kit erhalten. Sehr nett und zuvorkommend
5 de fevereiro de 2025
Opinião espontânea
Resposta da Check Your Health
Hallo Timea, Wir danke dich für dein Vertrauen und freuen uns, dass du mit unserem Service und unseren Produkten zufrieden sind. Wir würden uns freuen, dich trotz der Schmerzen als neuen Kunden begrüssen zu dürfen :)
Très contente de la rapidité des…
Très contente de la rapidité des résultats. Par contre j’ai pris rdv pour un coaching gratuit. J’ai suivi le lien à l’heure et à la date prévue et personne n’a répondu. Extrement déçue de ce faux rdv
22 de janeiro de 2025
Resposta da Check Your Health
Bonjour Carole, Nous sommes navrés de la confusion. La coach prendra contact avec vous ces prochains jours pour vous donnez un rendez-vous à votre convenance selon son planning. Nous restons à votre entière disposition pour toute question via notre email: hello@checkyourhealth.ch
Nul..
Nul... les explications sont inutile car on y comprend rien du tout. On va à l'hôpital ca coûte 70% moins cher et pas de risque que le test soit raté..
Gaspillage d'argent. A éviter à tout prix
Chez HUG le prix est de 110chf vih et IST. Chez Check your Health en plus d'être compliqué, le prix est presque de 270chf.
J'espère que ca vous suffit car pour moi mon commentaire est tout à fait éligible. Il ne suffit pas de dire non éligible pour que ca en fasse une contre vérité..
20 de janeiro de 2025
Resposta da Check Your Health
Bonjour Maxime, Nous avons pris contact avec vous en direct car nous avons été surpris de votre commentaire. Vous n'avez jamais contacté notre helpline pour quelconque question ou demande d'information. De plus, nous serions intéressé de savoir comment pourriez vous avoir un tarif de 70% de rabais sachant que vous devez payer l'établissement de consultation en plus de analyses et chez nous vous n'avez que les analyses. Nous vous serions plus que reconnaissant de bien vouloir nous donner un retour afin de pouvoir améliorer notre service, car selon nous ce commentaire n'est pas éligible.
Fast, easy to do and friendly
Very fast delivery, easy to do. Got my results just a few days after ordering the test.
6 de janeiro de 2025
Resposta da Check Your Health
The entire Check Your Health team would like to thank you for taking the time to leave your comment and help us grow. We remain at your entire disposal should you need us via our chat or email. Best wishes for a healthy 2025!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.