Chepstow Trade Centre Ltd Opiniões 

208
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

We had an issue with the car we bought from chepstow trade centre but in all fairness Tim (owner) was true to his word & did fix the car. It was a gearbox issue on an auto & he paid to have it replace... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Found the car I was looking for online and upon requesting information, I was greeted by Mark with all the information I needed. Communication was good and concise - Mark provided me with everyth... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Buying a car can be a daunting experience particularly when in late 70s and female! On my first visit to Chepstow Trade Centre I had a rough idea of what I needed mainly based on my husband's red... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We visited last week after seeing a few cars online, and from the moment we arrived Mark was super friendly, helpful and welcoming. He even let us view a car that had literally just arrived and was st... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Serviço de transporte

Escrito pela empresa

Welcome to Chepstow Trade Centre Limited Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car. Clarity is at the forefront of our minds that will ensure great communication from the start along with great aftersales care that is paramount to any purchase. We believe any business is built on repeat custom that demands a seamless process with a great buying experience from the start, which will then build confident strong relationships with our existing and future customers moving forward. Chepstow Trade Centre Limited are based on the Boxer Trading Estate, On Ponthir Road Caerleon. And are easily accessible from all areas of Usk, Cwmbran, Newport, Pontypool, Cardiff, and the surrounding areas.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

208 opiniões

5 estrelas
4 estrelas
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2 estrelas
1 estrela

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4,8

Todas as opiniões

(208)

71 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Bought my son’s first car from here

Bought my son’s first car from here. We are very pleased with it. Mark was very helpful answering all my many questions! Friendly professional service, will definitely return when looking for my next car.

13 de dezembro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Clare, Thank you for this review really goes along way for us as a buisness. We here at CTC wish you all the best for 2026 and want to wish you a very Merry Christmas and a great new year regards Tim director.

Classificada 5 em 5 estrelas

Really friendly sales people

Really friendly sales people, not pushy or liars. Let us make our own decisions in our own time and extremely accommodating for us including giving us as much time as we needed to sort some insurance out. Decent, honest and make a great cup of tea. Wouldn't hesitate to buy from again.

8 de dezembro de 2025
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Resposta da Chepstow Trade Centre Ltd

Good morning James, It was lovely to have met you and your parents we had a good laugh. We wish you all the best for 2026 and have a lovely Xmas and new year regards Tim director.

Classificada 5 em 5 estrelas

Great experience

We bought my daughter’s first car from CTC, Caerleon. Buying a used car is a minefield, so we’d spent quite some time looking before ending up at CTC. Mark was great, there was no pressure at all, and he took away my worries by adding a warranty to the car deal. The car got a new MOT, serviced + valeted before picking it up today.
Thanks Mark, she’s absolutely over the moon with it!

7 de dezembro de 2025
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Resposta da Chepstow Trade Centre Ltd

Good morning, Thank you for your review it really does help in regards to letting people know how we operate here at CTC. We here at CTC want to wish you and your family a Merry Christmas and have a lovely start to 2026 regards Tim.

Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service, car was in great condition, staff helpful and the whole procedure of purchasing the car was easy and stress free. Highly recommend

7 de novembro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Sally, Thank you for this review really goes along way. We wish you all the best for 2026 regards Tim director.

Classificada 1 em 5 estrelas

I wouldn't buy a car from tim we when…

I wouldn't buy a car from tim we when to pick up our ford kuga when we got there tim told us to take the car to a garage, because the engine management light was on
We drove the car.The car went into limp mode taking it to the garage the man in the garage told us he i don't knock the light off.we ad my 3 years old son in the car a tractor needly hit as we was stack on a dual carriageway as the car was cutting out phoned tim he didnt care he told as to fine a way home with my little boy we was in the car for 4 hours tim had the car back i give him a chance to fix the car waiting 3 weeks it have the car back tim told the finance company that the car wasn't fixed and it wouldn't start but en we have speeding ticket through the door when tim ad the car he siad he we put water in the diesel and he know that we didnt put no diesel in the car tim u can phone the police and I will tell them everything threatening me.Don't work i'm not someone that you can bully either.

30 de outubro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi there, To who ever wants to hear my side of the story I can provide call recordings and proof of text messages to this person. I will leave it there and If people would like I can provide the recording of the customer being verbally abusive and threats down the phone. Also I have calls from the finance company saying they understand why i did not want the customer to have the car back and deal with them due to there threats and abuse hence why I unwound the deal. Just for clarity the car is now sold and the customer is more than happy with the car. Again anyone want to hear my side then I am more than welcome to share everything I need to Text's, Phone call recordings even the recording with the finance comapny telling me not to give the car back we will unwind the deal as we dont want abusive customers either, Anyone can ask me for that I'm more than happy to shine some light on this one for sure. This is the second car this customer has handed back to a dealer may I add as I spoke to the other dealer, We have also reported this to the police as harrasment also with a case number. We have never bullied you or even raised our voice recordings will prove this hence why we have the recording system in place and cameras and so on please stop with the harrasment as you are not a customer it is classed as slander which police have told me. Regards Tim director.

Classificada 5 em 5 estrelas

Good quality cars and customer service

Bought a 2012 Suzuki swift from here as my first car. Very nice nippy car. Have absolutely no complaints about it. Good price with a warranty I would definitely recommend this place and buy again in future if need be. Very good customer service and overall buying the car was hassle free.

16 de novembro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Wil, Thank you for taking the time to write this review really does help. It was lovely to meet you and your dad and we here at CTC wish you all the best for 2026 and your gap year lol, Regards Tim director.

Classificada 5 em 5 estrelas

Took a chance...

Took a chance and bought a car remotely, Chepstow Trade Centre arranged delivery and took my vehicle in PX. Couple of little niggles were sorted to my satisfaction and I am very pleased with my new car.

29 de outubro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Anita, Thank you for this review it shows all our future customers how we do buisness long distance, The Inflation kit has been ordered and will be with you shortly, Also Mark has been in contact with you via Text message Regards Tim director.

Classificada 5 em 5 estrelas

Fast and efficient service

We viewed the car on the Monday and were able to reserve it that day to test drive on the Friday! Quick service and reassured us all the way. Was a lovely experience and very helpful!

14 de novembro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Gabriella, Thank you so much for writing this review it really does mean alot to a buisness like our that we get reviews so thank you for this. We here at CTC wish you all the best for 2026 regards Tim director.

Classificada 5 em 5 estrelas

Bought a lovely BMW from the guys at…

Bought a lovely BMW from the guys at Chepstow. Tim was brilliant and really helpful. The team there did a great job on the car and looks like a brand new car !

100% recommend these guys for your next car

1 de novembro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi David, Thank you for taking the time to write this review it really does help more than you know for a buisness like ours Regards Tim director.

Classificada 5 em 5 estrelas

I had an amazing experience

I had an amazing experience, the car was absolutely perfect when I picked it up and they made sure all the work was done and fit to drive, excellent customer service!!

5 de novembro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Liliana, I'm Glad your happy with the service we gave you here at CTC, It was lovely to meet you, Also we here at CTC wish you all the best for 2026 regards Tim director.

Classificada 5 em 5 estrelas

A brilliant experience from start to…

A brilliant experience from start to finish. As soon as I made an enquiry on line I was contacted via email. We arranged to meet on Sunday. Upon arrival we were greeted and told to "take our time, no rush" my wife found a car she liked and the deal was made. Highly recommended 👌. The warranty provided tells you the standard of service and commitment to protect the buyer / customer.

2 de novembro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Neil, I'm Glad your happy with the service we gave you here at CTC, It was lovely to meet you and your wife, Also we here at CTC wish you all the best for 2026 regards Tim director.

Classificada 5 em 5 estrelas

i would definitely recommend this company

i would definitely recommend this company for many good reasons, they will help you in the best way possible with anything, if you are struggling to find what you want they will help to find the best match for you. i seen a car on auto trader and it was ready within a week! mark helped me find everything i needed with this car and he also helped me cover all the costs i needed to pay. i would definitely go back to this place if i need to find a car again, thankyou mark for taking good care of us:)

25 de outubro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Mia, Thank you for taking the time to write this review it really does help more than you know for a buisness like ours Regards Tim director.

Classificada 5 em 5 estrelas

Would certainly recommend Chepstow…

Would certainly recommend Chepstow trade centre. Customer service was brilliant and extremely helpful and brilliant prices. Wouldn't go anywhere else for a car these are the best.

25 de outubro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Rachel, Thank you for taking the time to write this review it really does help more than you know for a buisness like ours Regards Tim director.

Classificada 5 em 5 estrelas

2012 Honda Civic good condition

I came down having looked at the car online and wanting to inspect it further before potentially buying. The guys at Chepstow Trade Centre were really friendly and welcoming, but not pushy or tried to sell me too hard. They allowed me to inspect the vehicle thoroughly and take it for a test drive. The car was in really good condition despite it being a 13 year old Honda Civic, and I was able to drive it away due to it being MOT'd and serviced. I think you always need to do your research on cars before you buy them, but I'd still happily recommend Chepstow Trade Centre to others as it was a great experience overall. I've had to drive the car heavily since purchase (back and forth Berkshire), and it runs like a dream.

18 de outubro de 2025
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Resposta da Chepstow Trade Centre Ltd

Good morning Dafydd, We are happy here at CTC that your happy with the service you have been given. Also want to thank you for taking the time to write this review it really helps the buisness move forward Regards Tim director.

Classificada 5 em 5 estrelas

Picked my car up on Saturday very…

Picked my car up on Saturday very helpful and very professional very happy. I would definitely recommend to friends and family.

18 de outubro de 2025
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Resposta da Chepstow Trade Centre Ltd

Good morning Amanda, We are happy here at CTC that your happy with the service you have been given. Also want to thank you for taking the time to write this review it really helps the buisness move forward Regards Tim director.

Classificada 5 em 5 estrelas

Tim the owner was so helpful and…

Tim the owner was so helpful and answered all questions and made my worries disappear and couldn't do enough to help us, will definitely be using his car garage again in the future

23 de outubro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi there Allen, It was lovely to meet you and the family today and I'm so glad that we have managed to do buisness with you. Also I'm glad you took the time to write this review means alot it really does so thank you Regards Tim director.

Classificada 5 em 5 estrelas

Great Customer Experience

I recently bought my Corsa from the Caerleon site. Mark and his team were professional, friendly and helpful in making my decision and did everything they said they were going to do prior to collection of the car.

I would definitely recommend them and the customer experience I received was first class.

17 de outubro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Alan, Thank you for this review really does go along way to show our future customers how we do things. Regards Tim director.

Classificada 5 em 5 estrelas

Marks Service

Mark was brilliant start to finish. Couldn't find a fault if i tried. Thank you guys. Would recommend!

17 de outubro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Etahn, Thank you for this review really does go along way to show our future customers how we do things. Regards Tim director.

Classificada 5 em 5 estrelas

Brilliant friendly service

Called into the site purely on the off chance. Was looking for a replacement car after mine was written off. Was put under no pressure as we walked around the site looking. When I approached Mark to ask if I could look at one of the cars he was great got us the key and left us to look at with no hassle but was there to ask any questions we needed to. We decided we wanted to buy the car. The paperwork was completed with no hassle or problems. He then arranged a service and new mot for the car I was then rang by Tim on the morning of the second day to say the car was ready to be collected. It then took less than half hour to do the final paperwork and drive off with my new car. A TOTALLY stress free and pleasurable experience. Highly recommend the company and the two guys I dealt with. Thankyou both for all your help.

16 de outubro de 2025
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Resposta da Chepstow Trade Centre Ltd

Good morning Brian, I'm so glad your happy with the way we do things here at CTC. We do try our best to give the best customer service we can and I really do appreciate you taking the time to write this lovely review it really does mean alot Reagrds Tim director.

Classificada 5 em 5 estrelas

Trust worthy company.

My wife and I were looking for a reasonably priced run around for short trips. Having seen one or two cars on the Motors website, one of which was a very nice 2010 Renault clio, I contacted Mark at the Caerleon site who could not have been more professional, and pleasant. He did everything he could to make the whole process of viewing, test driving, and purchasing the car stress free. I feel that the service that both myself and my wife received, was exceptional and I have confidence in recommending Chepstow Tade Centre Ltd to anybody looking to purchase a pre owned vehicle. I don't give glowing reviews lightly, but on this occasion, well deserved! Mandy and Martyn Wills.

15 de outubro de 2025
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Resposta da Chepstow Trade Centre Ltd

Good morning Martyn, I'm so glad your happy with the way we do things here at CTC. We do try our best to give the best customer service we can and I really do appreciate you taking the time to write this lovely review it really does mean alot Reagrds Tim director.

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