Chepstow Trade Centre Ltd Opiniões 

208
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

We had an issue with the car we bought from chepstow trade centre but in all fairness Tim (owner) was true to his word & did fix the car. It was a gearbox issue on an auto & he paid to have it replace... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Found the car I was looking for online and upon requesting information, I was greeted by Mark with all the information I needed. Communication was good and concise - Mark provided me with everyth... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Buying a car can be a daunting experience particularly when in late 70s and female! On my first visit to Chepstow Trade Centre I had a rough idea of what I needed mainly based on my husband's red... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We visited last week after seeing a few cars online, and from the moment we arrived Mark was super friendly, helpful and welcoming. He even let us view a car that had literally just arrived and was st... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Serviço de transporte

Escrito pela empresa

Welcome to Chepstow Trade Centre Limited Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car. Clarity is at the forefront of our minds that will ensure great communication from the start along with great aftersales care that is paramount to any purchase. We believe any business is built on repeat custom that demands a seamless process with a great buying experience from the start, which will then build confident strong relationships with our existing and future customers moving forward. Chepstow Trade Centre Limited are based on the Boxer Trading Estate, On Ponthir Road Caerleon. And are easily accessible from all areas of Usk, Cwmbran, Newport, Pontypool, Cardiff, and the surrounding areas.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

208 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(208)

71 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Well impressed

many thanks to everyone at CTC friendly and helpful, nothing was too much trouble, cracking price as well

2 de janeiro de 2025
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Resposta da Chepstow Trade Centre Ltd

Hi Louis, Thank you so much for this review it realy does help more than you know. We are happy that your happy with the service we have provided you with here at CTC Regards Tim director.

Classificada 4 em 5 estrelas

Bought a 320d from Chepstow Trade…

Bought a 320d from Chepstow Trade Centre from their site in Ponthir. Delt witth Rob who was decent in the sale and not pushy at all. There was an issue after purchasing the car and realised that an optional extra that was advertised wasn't actually on the car. Between Rob and Mark they were fair and gave me a refund for this as a good will gesture. Couldn't say fairer than that. They gave me the time and even with the issue Rob didn't hurry me and was happy spending the time to resolve the issue. Fair, reasonable, slightly overpriced in all honesty but I was happy paying for what I did. Overall, a fairly good experience. Just make sure you do your homework and know exactly what your buying, just like buying from anyone.

18 de dezembro de 2024
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Resposta da Chepstow Trade Centre Ltd

Thank you Chris for this review, I'm glad your happy with the service that was provided from us here at CTC. We wish you all the best for 2025 and hope you have a fantastic christmas and a great new year. Regards Tim director.

Classificada 5 em 5 estrelas

Fantastic service! Love my car!!

Picked up my new car today and I can’t thank Mark and Rob enough for all their help. Fantastic service, friendly, no pressure sales! Would highly recommend.

6 de dezembro de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Joanne, Thank you for this review really does mean alot. Regards Tim director.

Classificada 1 em 5 estrelas

Avoid them, & if u can't don't take the warranty they sell.

At 1st I did give these guys a good rating, HOWEVER. since then, which has been around 3 months, the supposedly fault free car they sold me has turned into anything but & the report I've now have had done on the car shows they deliberately removed codes from ECU while not fixing the issue then said nothing to me on purchase, when this issue 1st happened they simply said not our problem its now with warranty company, & it turns out their not worth a penny of anyone's money because all they do is look for reasons why they won't accept a claim even though this IS covered according to the paperwork. & guess who's left picking every bill now. I simply won't buy a car from them again & if u do, get the car checked independently whatever they tell u & whatever u do, don't waste your money on their extended warranty, because it will be wasted sadly. They seem like nice people there, turns out they're just like most dealers out there, can't believe a word they tell u,best to avoid them if u can.

27 de novembro de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Vaughan, Thank you for your visit to Chepstow trade centre, Just to touch base with this edited review. You requested to take the car as it was and a heavy discount to boot for that matter. Then you edited this review to be a 1* after leaving us a 5* when you purchased it. Also I would like to touch base on another matter you have never rang us since you left in regards to any issues at all which I can prove as all calls are recorded. And we have never had any codes deleted out of any cars in the 10 years we have been in buisness. But if you would like to get in touch or even pop in as your only round the corner your more than welcome to do so Regards Tim director.

Classificada 5 em 5 estrelas

Had been looking for a first car for my…

Had been looking for a first car for my Son for months and came here on the basis of having read positive reviews. Well they weren’t wrong! Straightforward but friendly guys here who sold us a cracking car at a reasonable price and kept to their word with service/MOT/extended warranty. Car was spotless when we collected it and the valet they did was top notch. Had to call up last week re a piece of paperwork and they were still nothing but polite and helpful which further instilled confidence in our purchase. If you’re looking for a car then I wouldn’t hesitate to come here, we’ll be back in about two years for teenager no 2! Thanks guys.

24 de outubro de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Natalie, Thank you very much for this review means alot for other people to see what we are about. Regards Tim Director.

Classificada 5 em 5 estrelas

Great service and good prices

Great service from all the guys there. Good customer service, clear and precise information and good communication. Had a new MOT and valet for my new car. Will definitely recommend to others. Thanks guys

19 de novembro de 2024
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Resposta da Chepstow Trade Centre Ltd

Good morning Kate, Thank you so much for this review really does help more than you know. We are glad your happy with your new car and wish you all the best for 2025 Regards Tim Director.

Classificada 5 em 5 estrelas

Very helpful and friendly staff

23 de outubro de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Sasha, Thank you for your review goes along way for us these do we wish you all the best moving forward. Regards Tim.

Classificada 5 em 5 estrelas

Great Service

Great Service. Would highly recommend purchasing a vehicle from Chepstow Trade Centre Ltd!

16 de outubro de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Michael, Thank you for taking the time for the review mean's alot. I hope your wife liked her new car and you enjoyed your bottle of prosecco in piece over the weekend. We here at CTC wish you all the best regards Tim.

Classificada 2 em 5 estrelas

Brought a car from em had issues with…

Brought a car from em had issues with the car from day one took over a month to get it all done and when I got my car back I had a old newspaper left in the the passenger door and the boot and parcel shelf was dirty where someone had been using my car and it was supposed to be valeted

10 de outubro de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Leonard, I am so sorry to hear you feel this way, the car was valeted for you on return however we delivered the car to a garage nearer to yourself to save you time and travel and this would of have to be driven ( it was a wet day). The delay in geting the car back to you was down to main dealer parts that beyond are control was delivered to us incorrectly, We have acted as quick as possible on the return of your car for you, As for the courtesy car that you have had over the past few weeks which was taxed and insured for you looks as though it has been driven through a rally course and the interior is no better with lots and lots of dog hair inside, please except our apologies for the delay Tim director.

Classificada 2 em 5 estrelas

Emailed about fiance and then emailed…

Emailed about fiance and then emailed again would of been nice to get a email back even if it said your not eligible for it bit nothing bit rude really and no actually don't lie I have not been to see you and you have not told me you couldn't get it so don't lie about it iv been to your shop once about half a year ago to look around and you haven't text my phone last email I had from you was say about valeting which clearly was meant for someone else so like I say don't lie

8 de setembro de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi John, Sorry you feel this way but we have responded to you via email and text. Also you came to site on saturday and we told you then also that we can't get you finance and we are very sorry about this but we can't be held accountable for the finance team's approvals. Regards Tim Director.

Classificada 5 em 5 estrelas

Recently bought a car with Chepstow…

Recently bought a car with Chepstow Trade Centre, saw they had good reviews and they didn’t disappoint. Rob was really helpful and everything was straightforward with a service and MOT included when purchasing the car, one happy customer!

2 de setembro de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Fay, Thank you so much for this review mean's alot. We want to wish you all the best moving forward and we are glad you chose CTC for your car purchase. Regards Tim Director.

Classificada 5 em 5 estrelas

As great quality service... was agreed the MOT was carried out…

As was agreed the MOT was carried out and all items needed to be done.. could not be more happy they went far beyond which could be expected ... Highly recommended

12 de agosto de 2024
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Resposta da Chepstow Trade Centre Ltd

Good morning David, Thank you so much for this review it really goes along way. We are happy that you found your purchase with us here at CTC very good and your happy with the service we provided you with. Regards Tim Director.

Classificada 5 em 5 estrelas

Rob was amazing from start to finish

Rob was amazing from start to finish, going the extra mile to make sure I was confident in the car I was buying. Highly recommend!

29 de agosto de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Sophie, Thank you for your review mean's alot. We are happy that your happy with the service we have gave you here at CTC. We wish you all the best in your new car Regards Tim Director.

Classificada 5 em 5 estrelas

Bought an Audi Q2 on Monday very happy…

Bought an Audi Q2 on Monday very happy with the car and very professional and friendly service, definitely recommend thank you!

19 de agosto de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Rachel, Thank you for the review means alot. We are happy you are happy with your new purchase here with us at CTC. We wish you all the best moving forward Reagrds Tim Director.

Classificada 5 em 5 estrelas

Variety of cars and Rob was amazing

Amazing show room of cars varying of prices to fit everyone’s budget, my parents came to view some cars on the Sunday and I joined my dad on the Monday. Rob was amazing and was so patient whilst I was taking my time to decide which car I liked and was even more amazing during the purchasing process. Such a friendly and helpful environment would 10000% recommend.

22 de agosto de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Mia, Thank you for this review it really does help let other people know what we are about. I am happy that your happy with the service you have been provided with here with us at CTC and we wish you all the best moving forward. Regards Tim Director.

Classificada 5 em 5 estrelas

No pressure sales

Relaxed and friendly atmosphere without any pressure sales. Happy to let you look around but staff are there in the background if you need anything. Once we'd made our decision the transaction was complete within a few days with a
new MOT and thorough service was included in the price. Friendly staff,
keen to advise and help. Website is clear, accurate and user-friendly with
plenty of information available.

21 de agosto de 2024
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logótipo da Chepstow Trade Centre Ltd

Resposta da Chepstow Trade Centre Ltd

Hi Christine, Thank you for your review mean's alot in this current line of work. We wish you all the best and I'm glad you are happy with the service you have been provided with. Regards Tim Director.

Classificada 5 em 5 estrelas

Chepstow trade centre

So my husband reserved me a car and we drove over to Chepstow trade centre and was greeted by the most friendly bunch of lads.
There was no pressure in the sale from any of the team.
I was given time to look around the car take it for a drive.
I loved the new car and we did buy it.
I can honestly say I have never felt so comfortable in someone’s company and the boys from Chepstow trade centre.
Thank-you so so much

Sarah from Bristol.

12 de agosto de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Sarah, Thank you for the review really goes along wat these days so thank you. We are glad your happy with the service you have benn provided here with us at CTC and we wish you all the best moving forward. Regards Tim Director.

Classificada 5 em 5 estrelas

Fantastic service from Rob

Fantastic service from Rob. I called on thursday as i had reserved a car in the early hours and as my car had broken down, i was needing a quick transaction. Rob put the car through MOT and service the next day and sorted any issues that arose. I collected the car today (i could have collected friday but i needed to take my old car to the scrapyard). Rob was approachable and friendly, i was given space to check over the car prior to completion and Rob was very helpful. My son (4) loves his new car and we cant thank Rob enough for such an easy and stress free transaction

1 de agosto de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Rebecca, We are happy that the service we provided you with you were happy with thank you again for your purchase and your visit to us here at CTC. Enjoy your new car and we wish you all the best Reagrds Tim Director.

Classificada 5 em 5 estrelas

Robs Excellent Service …

Me and my mate Adam came in to buy his first car and we was approached by Rob, he showed us excellent service and gave my vulnerable friend the best experience buying a new car!

3 de agosto de 2024
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Resposta da Chepstow Trade Centre Ltd

Hi Toby, We are glad your happy how we we do things here at CTC. We wish you all the best moving forward and take car. Reagrds Tim Director.

Classificada 5 em 5 estrelas

Great service

Great service , professional and friendly staff.
A+ from me 👍

25 de julho de 2024
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Resposta da Chepstow Trade Centre Ltd

Thank you Ashley, Was a plessure to meet you Regards Tim Director.

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