I use my Soul Mate foot massager EVERY DAY. It’s a great product, so when it stopped charging, I was honestly gutted. I braced myself for a difficult, lengthy back-and-forth trying to secure a repl... Ver mais
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Leia as opiniões dos outros
I purchased a Chill Chair for my partner and we love it. We had a minor issue with the chair and I have to say Angel goes by her name and the customer service and communication we received was excepti... Ver mais
Wow! It's rare to find such attentive and friendly customer service! I received updates every step of the way and assistance when I received my brand-new Chill Chair. Thank you so much!!!
I don't normally do reviews, but I have to say this chair is amazing! But even more impressive was the level of service I just experienced as I was not so impressed with the glider wheels. I emailed... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Informações de contacto
Estados Unidos da América
- support@chillchair.com
- chillchair.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 64% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great!
Fantastic service from this company. Very efficient and great product
5 star
What can I say ? nothing but respect for the outstanding customer service I bought the soul mate foot massager after 3 months of use I encountered a small problem which the team at chill chair quickly resolved for me . I couldn’t be happier ,Great company to deal with .
So disappointed in this chair
So disappointed in this chair. After 2 months it stopped working. Very uncomfortable for sitting long hours. Seat is hard and very uncomfortable. Massage was nice when it worked. A complete waste of money.
Really impressed with the Chill Chair
Really impressed with the Chill Chair, super comfortable and the massage function is a genuine standout, especially after a long day. It feels well built and easy to set up, and I’ve found myself using it more than expected. Overall, a great balance of comfort and practicality, definitely worth it.
Great product
Great Product and Customer Service
Great product and great overall customer service!
Their customer service is spot on
Their customer service is spot on. We had an issue with the foot massager and the company sent a quick replacement when the fault was found. No questions asked.
Brilliant performance
Absolutely prompt delivery.Excellent customer service and the soul mate foot massager is fantastic. Our whole household is more than happy with this purchase. Highly recommended for tired feet
Great products and customer service!
Great product (Sole Mate) and great customer service! I look forward to purchasing the chill chair next.
lovely foot massage
Product is great
Product is great. Feet feel awesome after each use. Customer service is even better,
Good customer service
Cleo was so helpful with my concern and very reliable.
Excellent customer service
We had a fault with the Solemate foot massager and the response from Chill was exemplary.
They answered emails within hours, were helpful, concerned and in a replacement was received within 2 days of confirmation of the fault.
For me this indicates complete faith in their product and genuine concern for their customers.
Outstanding Customer Service and an Excellent Foot Massager
I had a great experience with Chill Chair from start to finish. After placing my order, I realized there was a promotion that I had missed during checkout. I contacted their customer support, and they immediately honored the discount and refunded the difference. That level of responsiveness and professionalism is rare these days and very much appreciated.
I received the foot massager 3 days ago and I truly love it. The quality is excellent, and it provides a very relaxing and effective massage. As someone who works long hours on my feet in the wellness and skincare field, I can already tell this will become part of my daily routine to help with circulation and relaxation.
Great product and exceptional customer service. Highly recommended.
Yasmira
Love my new chair and ottoman
Love my new chair and ottoman. By far the best chair I’ve had. The massage is amazing. Customer service is an A+! Appreciate the communication.
Incredible customer service!
I could not be more pleased with my experience with Chill Chair. Every time I’ve reached out with a question or concern, their team has been incredibly responsive and genuinely focused on helping. They’ve gone above and beyond to make sure I was taken care of. It’s refreshing to see a company that truly stands behind its products and delivers this level of service. A great example of what quality and customer care should look like.
And more importantly my feet feel great!
Exceptional products
We initially bought the footstool which has gone down amazing well both with family and guests. At Christmas we had friends queuing to take a turn. We then decided we need to also get the chair. There were a few delays but we were kept very well informed. Customer service is excellent. The Chair arrived last week and is equally excellent - these are exceptional products
Great company and Amazing customer…
Great company and Amazing customer service!
Would highly recommend! Also really quick delivery! A****
I had great response to an issue with…
I had great response to an issue with my chill chair! Promp reply and resolution ‘
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