Chloe Jade Home Opiniões 

297
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Received my order today! Delivery was nice and quick considering I only ordered on Saturday and then we had the bank holiday Monday, so thank you very much. Great communication, Chloe also appl... Ver mais

Classificada 5 em 5 estrelas

Absolutely love my candle and diffuser. I came across the "sences neroli" diffuser whilst on holiday in Zimbabwe and vowed to buy it when I get back to the UK.It smells amazing and makes my hallway lo... Ver mais

Classificada 5 em 5 estrelas

I’m a regular customer now of Chloe Jade Home. Their candles, diffusers have delicious scents & high quality. Their home wear pieces are elegant & I have to say super value for money. Packaging comes... Ver mais

Classificada 4 em 5 estrelas

I have been trying to sort out a defective order since Nov 2025. I have had multiple emails and have sent multiple pictures of the defected dinnerware and no one has come back with a resolution. Thi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

We’re a lifestyle interiors destination for home fragrance, beautiful decor and more. We believe small changes take your home a long way.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

297 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(297)

35 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Beautiful Large Diffusers!!

This is actually my 5th purchase of the large diffusers and i brought it for a friend, she commented when we received our others for our home. The items are stunning they smell amazing, they last for months and are worth every penny!! I would highly recommend them, if you want a statement piece that turns heads and smells great!! Loving the new colours and smells too!! Thank you x

25 de setembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Not one to leave a review

Not one to leave a review, never mind a bad one but this is a first. Received my order of 4 wine glasses absolutely fine, took about a week but that’s okay. Noticed some damage to 3 of the glasses and contacted the Chloe Jade Home and provided pictures. Was asked to provide more pictures of the items together (obviously didn’t believe me) which I did. Was asked if I’d like a new item or refund and chose refund. No contact since, have chased a few times and still no response after 3 weeks.

Update - Chloe Jade Home made contact explaining there had been an issue with their inbox and hadn’t received any of my emails. Issue has now been resolved quickly with a replacement and refund. Thanks Chloe Jade Home

7 de setembro de 2024
Opinião espontânea
logótipo da Chloe Jade Home

Resposta da Chloe Jade Home

Hi Ross,

We apologise for the inconvenience and frustration you've experienced with your recent order. It's disappointing that the wine glasses arrived damaged.

I wanted to address the situation in detail. On the 7th of September at 14:03, we responded to your last email where you provided photos of the damaged glasses. In our response, we inquired about how you’d like to proceed with the next steps, offering both a replacement or a refund option. Unfortunately, we haven't received a reply to that email, which is why the issue remains unresolved at this point.

We are deeply committed to customer satisfaction, as reflected in our other reviews, and we regret that your experience has been less than satisfactory. We understand how important prompt and clear communication is, especially in situations like these.

We have sent you another follow-up email this morning to ensure we can resolve this matter swiftly. If you could kindly respond at your earliest convenience, we can proceed with the resolution that best suits you.

Thank you for bringing this to our attention and for your patience. We look forward to resolving this issue for you as soon as possible.

Best regards,

Chloe Jade

Classificada 5 em 5 estrelas

Very happy with my experience …

I have ordered a few of chloe jade defusers love them .I had a small leak with one that arrived I couldn't of asked for better customer service I was sent another one within a day or so.would highly recommend

11 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Chloe Jade Home, love your products

I’m a regular customer now of Chloe Jade Home. Their candles, diffusers have delicious scents & high quality. Their home wear pieces are elegant & I have to say super value for money. Packaging comes well packed & safe & their customer service is personable. As you can read, I can’t rate them high enough. Thank you for making my home smell gorgeous.

19 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

New obsession

Bought the medium and the Large Citrus Verbena Alang Alang Reed Diffuser direct as had bought the small one previously. This is such a beautiful scent so have them placed all over my home. They also look so nice. Packaged well and quick delivery . Will definitely be back for top ups. My new favourite scent for the home

2 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Obsessed

I am absolutely obsessed with the large reed diffusers they smell so good and look amazing in my house

19 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service and delivery on…

Fantastic service and delivery on time.. As for the product SENCES Onyx reed diffuser and refills - 1 word.. outstanding!! This smell blows my mind.. we have it all around our house.. it’s beautiful as you walk in through the door.. now it’s my go to product.. well done Chloe Jade …

19 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous service

Fabulous service always prompt to answer any queries.

Diffusers are lovely and smell lingers on.

So happy I found you on Google.

Maria Price

17 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Sences Alang Alang Amber Diffuser

Purchased the Sences Alang Alang Amber diffuser after seeing it a friend's house. Arrived quickly and have since bought another as it smells so good !! Would definitely recommend Chloe Jade Home.

19 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Chloe Jade Home give a great service, they send out your order very quickly. I bought a Sences reed diffuser (onyx) and it really smells lovely, I will definitely buy again. 😊

6 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Extra Large Neroli Diffuser

Absolutely thrilled with this beautiful diffuser and the smell is divine!
Excellent service and packaging - Highly recommend.
I buy a lot of diffusers and this is the best ever!

12 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous XL diffuser

Fabulous XL diffuser! Smells divine. I have since made 2 more purchases. Delivery very prompt. I highly recommend this truly amazing company. I will be buying my Christmas gifts from here this year!

24 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely Side Tables

I purchased a pair of Round Gold Deco Metal & Glass Side Tables. Beautiful I am very pleased exactly what i wanted. The service was friendly and informative and very fast delivery. Great thank you.

27 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Huge senses alang alang diffuser

Great product . Smells divine .Chloejade is a professional and personal company and kept me informed from purchase to delivery.I will most definitely be coming back for more. Thankyou

6 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous diffuser

Fabulous diffuser, smells divine and looks great… very good quality for price. I will definitely purchase again and possibly go larger next time! Highly recommend Chloe Jade Home.

29 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I now have a large reef diffuser in 4…

I now have a large reef diffuser in 4 of my rooms in my home and I have once refilled one,all from this classy company! Much better than the plug ins that I was forever exchanging! I will continue to refill each one from here when needed,tgavkyou! 🌟

1 de agosto de 2024
Opinião espontânea

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