Chocolate Trading Company Opiniões 18 998

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had a lovely superior milk chocolate egg, lovely flavour. I liked that the egg was partitioned off in two halves, so nice and equal when shared. packaging was good and my partner is recycling i... Ver mais

Classificada 4 em 5 estrelas

It was easy to find what I was looking for. I loved the idea of personalising the gift and the birthday girl was delighted. She is throughly enjoying the delicious chocolates. Delivery was fast and th... Ver mais

Classificada 5 em 5 estrelas

Hello, I placed an order with the chocolate company for Easter, there was a slight hick up with the delivery company (NOT the companies fault), I dealt with Jonathan who was a gentleman to deal w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Repeat of last year's order for mini chocolate eggs for Easter egg hunt in the churchyard. Price increase reasonable given rise in raw material prices. Easy website to find product and order. promp... Ver mais

Informações sobre a empresa

  1. Loja de doces
  2. Loja de lembranças

Informação fornecida por diversas fontes externas

Chocolate Trading Company have the widest range of premium chocolates available online in the UK. From superior quality chocolate gift boxes through to economically priced chocolate ingredients and decorations.

Free Gift Message

Include a Free Chocolate Gift Message with Every Order

Include a free gift message with your chocolate gift order, or choose from a range of exclusive greeting card designs.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

19 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

We had a lovely superior milk chocolate…

We had a lovely superior milk chocolate egg, lovely flavour. I liked that the egg was partitioned off in two halves, so nice and equal when shared. packaging was good and my partner is recycling it on his compost heap on his allotment. Delivery very good too.

8 de abril de 2026
Classificada 4 em 5 estrelas

Delicious!

It was easy to find what I was looking for. I loved the idea of personalising the gift and the birthday girl was delighted. She is throughly enjoying the delicious chocolates. Delivery was fast and the notification was great. Unfortunately the gift was put in the outside cupboard but no card was left. She didn't know about it until I told her. I'd recommend to friends.

7 de abril de 2026
Classificada 1 em 5 estrelas

The chocolates didn't look anything…

The chocolates didn't look anything like I expected

7 de abril de 2026
logótipo da  Chocolate Trading Company

Resposta da Chocolate Trading Company

Dear Sarah,

Thank you for your valued feedback.

We were very sorry to read that the Cluizel Selection box you ordered, was not what you expected.

Our Customer Services team would be pleased to discuss any concerns you might have. Please contact them directly.

Kind regards
Customer Services
Chocolate Trading Co.

Classificada 5 em 5 estrelas

Good experience

Hello,

I placed an order with the chocolate company for Easter, there was a slight hick up with the delivery company (NOT the companies fault), I dealt with Jonathan who was a gentleman to deal with from start to finish.

He resolved my issue properly and efficiently, and I thoroughly recommend dealing with Chocolate Trading Company on any purchase.

1 de abril de 2026
logótipo da  Chocolate Trading Company

Resposta da Chocolate Trading Company

Thank you for your valued feedback.

We're very sorry that despite our prompt and correctly labelled dispatch of your order, DPD couriers failed to deliver to the correct address / apartment number.

Note: Our Customer Services team have already spoken to this customer and DPD in an effort to get the parcel recovered and delivered to the correct address as quickly as possible.

Please accept our sincere apologies on behalf of DPD for any inconvenience caused on this occasion.

Customer Services
Chocolate Trading Co.

Classificada 1 em 5 estrelas

Delivery problems…

No idea if the chocolates are any good as not yet delivered. Was sending as a gift. Sent a delivery email, passed on to recipient but then date/ time changed with no notice and they were not in. Hope they get the chocolates sometime soon

3 de abril de 2026
logótipo da  Chocolate Trading Company

Resposta da Chocolate Trading Company

Thank you for your valued feedback.

We can confirm your order was promptly dispatched on the Standard Delivery selected, via Royal Mail. This is a tracked only service and does not guarantee a particular delivery date.

We're very sorry to learn that the intended recipients were not able to be in for the delivery.

Customer Services
Chocolate Trading Co.

Classificada 5 em 5 estrelas

These chocolates are the finest in the world

These chocolates are the finest in the world. The flavour, texture, smoothness are all superior to any chocolate you can buy in this country. People love receiving them from me and always remark on how different they are. I’ll treat myself soon!

1 de abril de 2026

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais