ChopChop Opiniões 

Blev matförgiftad

Så trevlig personal och maten var perfekt!

Ive used this service 3 times... 1st time I got a message to say they encountered a problem but they still took my money and it was over a week before I got it back. 2nd time no problems except for the hour time slot is a joke it took 2 hours. Last time half an hour after my delivery time they cancelled my order with no explanation. Useless service

Uppsalas Chopchop var bättre förr!
Det fanns en gullig liten tjej där som hette Jasmine tror jag, hon var väldigt hjälpsam när vi inte kunde läsa av menyn på skärmen. Vi har inte sett henne på ett tag så antar att hon har slutat.. synd för där förlorade ni en stjärna.

First time customer. Tried six or seven times to order and the page kept going blank after my bank app approved the payment.
Overpriced items and terrible app.

Alltid fräscht och gott är min upplevelse. Blir bedrövad när jag läser alla klagomål här för det känns orättvist.

If I could give 0 stars I would! After waiting in for some items that I forgot to order, I thought I'd give chopchop a go, only to be informed 15 minutes after my order was due that it had been cancelled by my picker! What is the point in advertising a delivery service which judging by others experiences, is absolutely diabolical!

Dreadful service! Bereavement in the family so ordered via Sainsbury's app at 1.24pm and received an email at 2.40pm saying my 'personal shopper' had cancelled the order with no explanation. Called the customer service number who said he would put me on hold for a few minutes. Expecting an important call for the Coroner's office so asked to call me back and customer service said not possible! A deeply upsetting experience overall, avoid at all costs!

I’ve used ChopChop 4 times now & each time I promise myself I won’t do it again, but I need the convenience & each time have hoped for a better experience. Sadly that’s not been the case.
Each time, the driver has failed to find our home despite me adding it to the notes & being a regular Sainsbury’s delivery customer.
Each time they have failed to deliver within 60 mins, 90 mins is more typical, if I’m lucky.
The last time, they actually delivered the order twice, due to their total lack of organisation.
Today was by far the worst experience & the reason why I’m writing this review & will never use it again. 90 mins after placing my order, I could see they were still ‘picking up the order’. I chased & the driver said the order wasn’t ready yet. Another 30 minutes later the order was cancelled by email, with no explanation. I called Customer Services & the response was appalling, claiming they couldn’t refund or compensate me. This is by far the worst business collaboration I have experienced, & quite frankly the Chop-Chop 60 minute delivery promise is nothing but fraudulent.

Awful experience. Arrived home from work, felt really poorly, ordered milk, bread and beechams and a few other bits to make up the value. Was delivered within the hour, missing milk. bread and beechams, offered only a refund, no delivery of missing items, suggested that I reorder, so would have to make up the value again! Absolutely useless, offered free delivery - but not until tomorrow - too late now! So got lots of bits at premium prices, but not the basics that I needed! Customer service is extremely poor! Hung up
on me twice whilst waiting to be escalated. Will use Amazon prime now next time, was a mistake to use this and won’t be doing it again ! Plus have to wait 7-10days for my refund! Appalling!

Maten var helt ok. Men väldigt dåligt kundbemötande från personalen. Vi blev dessutom blåsta. Skulle ha mat för tre personer som sedan hamnade på 608:-. Kassörskan gjorde ingenting för att förklara hur menyn och portionerna fungerar för mig som var ny kund trots att jag nämnde det

I order a Sainsbury’s chop shop. 2 items the same brand that was on offer. They sent me a substitute of the same flavour charged me one at offer price and one at normal price despite them being on offer. Absolutely joke. Will not order another Chop shop again, Tesco whoosh is way better.

Item in order has been smashed, leaking sauce over other items, very difficult ti report the issue and get a refund for the unusable item - Tesco Whoosh is more reliable and the app actually tracks it as an order, unlikely the sainsburys app which doesn’t have it logged

Went there today with my 1 year old for his 2nd haircut waited 40 minutes past his appointment time there was no customers in the shop and both staff members decided to sit down and have there break didn't even say 2 words to us just left us sat there to which I asked would someone be cutting my sons hair the response I got was I'm eating my lunch not even a I'll be with you soon or anything it was 3 o'clock in the afternoon I don't see why they both had to have a break at the same time it's just disappointing as his first haircut was done by a lovely lady shame she wasn't there today definitely not going again think some people need retraining in people communication!!!!

Matförgiftning. Undvik.

I was over charged for 10 items when I only recieved 1. I have rang help line 4 times, sent 4 emails, sent proof of bank statement, not getting anywhere, it's over 2 weeks now and they have my money. Sainsburys just won't help.

Delivered in time 60% not what I ordered..

Dålig arbetsmiljö, behöver betala för att få jobbet. Kamera övervakningen används som ett hot

Only half the items were delivered. Popped into Sainsbury’s and the lady on customer services said “oh yes they often only take one of two bags” and could remember the driver leaving my other bag. I’ve still been charged the full amount! In store can’t do anything about it as it’s a separate company. The driver also took much longer than the time allocated to arrive. Will not be using again!!

Beställde mat till 4 vuxna och 3 barn hos er i Enköping 25-10-14.
Beställde vid en monitor och väntade. Kollade kvitton, både mitt och de som satt på påsen och kvittona stämde.
När vi kom hem till våra barn och barnbarn som bor i Österunda, 2 mil från Enköping så saknades vår dotters mat (det händer uppenbarligen ofta hos er)
Vi fick visserligen pengarna tillbaka när vi åkte hem till Bålsta efter två timmar men jag förväntar mig nog någon form av kompensation. Men vi fick bara pengarna pengarna tillbaka, ingen ursäkt eller någon form av kompensation. Personalen på plats ville ge oss mat, men det var ju över två timmar för sent. Hur kompenserar ni oss för det här?