Churchill Opiniões 28 827

TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have used Churchill before for our car insurance so felt comfortable with taking out our Home Insurance with them. Our previous insurer would not cover us for insurance on our new build property s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I renewed with Churchill, I looked at comparison websites and I could've got it cheaper but when I thought about how easy and pleasant Churchill is to deal with I decided to stay with them. Sometimes... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have always been a named driver and my husband the policy holder, but due to recent medical issues,we decided that I would be policy holder and my husband named driver, just to make life easier if... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Good price for cover required. Easy website to navigate. As a 'paper pensioner' though I find the app and online stuff a bit strange..I tried to get the chat bot on the app to send me a policy boo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros
  2. Companhia de seguros de automóveis
  3. Companhia de seguros de habitação
  4. Companhia de seguros pessoais

Informação fornecida por diversas fontes externas

Churchill Insurance was one of the UK’s first direct motor insurers. Over the years our business has grown and so has the range of cover we provide. We offer car insurance, home insurance, travel insurance, pet insurance, van insurance and breakdown cover. Churchill is one of Britain’s most recognisable brands, thanks to our brand mascot Churchill the dog. Churchill provides good value insurance that lightens the load by working hard for our customers to get everything seamlessly back into place so that they can relax and get back to enjoying life to the full.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

29 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Todos os idiomas

Classificada 5 em 5 estrelas

All explained simply and clearly by…

All explained simply and clearly by very pleasant lady Gave me what I wanted at a good price Very easy purchase

16 de março de 2026
logótipo da Churchill

Resposta da Churchill

We appreciate you taking the time to leave us a five-star review, Marilyn. We're so glad to hear our colleague was pleasant and explained everything simply; that's the kind of service we pride ourselves on. Welcome to Churchill. Kirsty

Classificada 1 em 5 estrelas

I phoned about my home insurance…

I phoned about my home insurance renewal it had jumped up in price. I did a comparison and he said he couldn’t match even the Churchill price on that site. So I bought it on line from Churchill.

19 de março de 2026
logótipo da Churchill

Resposta da Churchill

We have many different types of policies, which means the cover you've selected online may vary to your renewal, Alexander. We're pleased to see you've found another suitable policy with us online, but we appreciate your frustration with the price increase. We value your honest feedback and thank you for your continued custom. Kirsty

Classificada 2 em 5 estrelas

Cynical increase in costs for loyal customers.

I missed the deadline for cancellation of a policy otherwise I would have done. A sly increase in the price when I've never claimed a penny on insurance is quite despicable. Next year, I'll make sure I cancel on time and go elsewhere. None of my circumstances had changed nor anything about my home, I should add!

16 de março de 2026
logótipo da Churchill

Resposta da Churchill

There are many reasons why the cost of insuring your home may have changed at renewal, Emma. Alongside personal details about you and your home, we also look at general trends and any changes in the insurance industry. We hope you'll be happy with our service this year and that we can provide a quote you'll be happy with next time. Kirsty

Classificada 5 em 5 estrelas

The experience was straight & uncomplicated.

The experience was straight forward and uncomplicated. Any questions that I had were answered quickly and with obvious knowledge.

19 de março de 2026
logótipo da Churchill

Resposta da Churchill

Customer service is very important to us, Peter, so we're pleased to see our colleagues impressed. Thank you for your review. Kirsty

Classificada 5 em 5 estrelas

Better price

Better price
Done in 10 minutes
Brilliant 👍

16 de março de 2026
logótipo da Churchill

Resposta da Churchill

We're happy to have you with us this year, Tina, and we're glad you saved by joining us. Kirsty

Classificada 5 em 5 estrelas

Great service great price highly…

Great service great price highly recommend

19 de março de 2026
logótipo da Churchill

Resposta da Churchill

We're happy you received great service at a great price, Steve; that's always our goal. Thank you for your recommendation! Kirsty

Classificada 3 em 5 estrelas

Their service has declined

Their service has declined. Their prices have increased and they are no longer competitive with others, but seem not to care.

To the reply from Churchill:
I did discuss the renewal premium with Churchill. They reduced by £50. You were still well over the price of the competition. I tried to discuss further but was 'because a discount has already been applied, no further discount can be considered.' That sounded as though the Churchill staff member decided the level of discount.

19 de março de 2026
Opinião espontânea
logótipo da Churchill

Resposta da Churchill

It's certainly not our intention to leave you feeling this way, Gail. There are many factors that can affect the price we can offer. We always to aim to be competitive, but we understand we may not be the cheapest. The team are always there if you'd like to discuss the renewal quote, and you can reach them via Facebook on the link below. Kirsty

m.me/Churchill

Classificada 1 em 5 estrelas

Perhaps Churchill could put me right on…

Perhaps Churchill could put me right on where l’m going wrong.
I received by email from Churchill saying that my home insurance is due and that if l follow the link l can have a look at my new quote.
However to do this you need to put your email address into a box to receive a code before you can open the link and check the code.
So after putting in your email address the access code is sent to you by email.
However to read this code you have to close the first email in order to open the new email to read the code. Whereupon you need to open the first email in order to input the access code.
However when you reopen the first email hoping to input the access code all you get is the initial box asking for your email address in order to receive an access code.
As far as l can see it would appear that you need two devices in order to view your quote.
One device kept open to input the code and another device in order to ask for the code.
So, Churchill how do l see my quote if l only have one device

19 de março de 2026
Opinião espontânea
logótipo da Churchill

Resposta da Churchill

Hi Mark. We're sorry to hear you're experiencing issues with your online account. Please send us a message using the link below, and we'll be able to help. Rach

m.me/churchill

Classificada 5 em 5 estrelas

Great experience excellent service

Great experience excellent service

18 de março de 2026
logótipo da Churchill

Resposta da Churchill

Hi Rafique. We're delighted you had such a great experience with our excellent service. Thank you for your five-star review! Rach

Classificada 5 em 5 estrelas

Very good

In my opinion, it is excellent in terms of price and performance.

18 de março de 2026
logótipo da Churchill

Resposta da Churchill

Hi Hamid. We appreciate your feedback and are so glad you are happy with our price and performance. Thank you for your review. Rach

Classificada 5 em 5 estrelas

It's a great service didn't have to do…

It's a great service didn't have to do nothing got email saying my insurance would auto renew , and it was cheaper than last year so thanks churchill , for a great service

18 de março de 2026
logótipo da Churchill

Resposta da Churchill

Hi Richard. We're happy to hear that you had such a great experience with our auto-renewal service! It's wonderful to know that the process was seamless and cost-effective for you. Thank you for your positive feedback. Rach

Classificada 5 em 5 estrelas

Good service competitive prices

Good service competitive prices

18 de março de 2026
Opinião espontânea
logótipo da Churchill

Resposta da Churchill

Hi Steve. We're delighted that you received good service and found our prices competitive. Thank you for your five-star review. Rach

Classificada 5 em 5 estrelas

A great price for a comprehensive…

A great price for a comprehensive policy and came in less than the previous renewal, what’s not to like

9 de março de 2026
logótipo da Churchill

Resposta da Churchill

Hi Asmith. We're happy to hear that you found our policy comprehensive and affordable. It's great to know that our pricing was better than your previous renewal. Thanks for your feedback! Rach

Classificada 5 em 5 estrelas

It was very straight forward to do…

It was very straight forward to do online i was also
cheaper than other quotes i received very pleased

18 de março de 2026
logótipo da Churchill

Resposta da Churchill

Hi Pete. We're happy to hear that our online process was straightforward and that our prices were more competitive than other quotes you received. Thanks for your review. Rach

Classificada 5 em 5 estrelas

Happy customer

Great renewal price compared to other insurance company's and for same cover

9 de março de 2026
logótipo da Churchill

Resposta da Churchill

We're happy to hear that you found our renewal price great. Welcome to the team and thanks for the five star review. Aston

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais