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5/05/2022

Hello,

Thanks for your feedback.

Please let us know what pills are ineffective for you and we'll replace them free of charge.

Best regards,

Daniel

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6/04/2022

Dear Jonathan,

Your order will be delivered within 3 days.

USPS says: Your item cleared United States Customs at 12:38 pm on April 6, 2022.

https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LT116686448SG

Best regards,

Support Team

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5/04/2022

Dear Michael,

Your order has been re-shipped and will be delivered to your address shortly. Your tracking number is LT117234719SG.

Order information may not appear in the tracking system until the shipment reached your destination country, so sometimes it may show you "Tracking details not found" or "Pre-Shipment".

We’ll send you an additional tracking notification by email once your tracking number is live.

https://www.aftership.com/track/singapore-post/LT117234719SG

🛬 GOOD TO KNOW BEFORE IT ARRIVED

LPXXXXXXXSG (Singapore Post) - Doesn't require a signature upon delivery. NOT trackable all the way but passes customs easily (10-18 business days);

⚡ WE ALWAYS USE THE FASTEST ROUTE POSSIBLE

We ship all orders via the most convenient and fastest shipping method available at this moment. We reserve the right to change the delivery method you have selected to ensure your package is delivered as soon as possible and successfully clears at customs. Sometimes, due to delays at customs in India, we may change the Express shipping option (available only from India) to Regular or Standard delivery from Singapore LTxxxxxxxxxSG, so that your parcel will successfully pass through customs in Singapore and will be delivered to your door faster than Express from India.

In addition, Express EMS parcels have a greater chance of being detained at customs. For this reason, we ship bulk orders by Registered Airmail (not trackable) as parcels with the following tracking numbers RMxxxxxxxxxIN attract less attention from customs officers. Packages containing many modafinil tablets are being shipped from Singapore ONLY via Standard shipping option to avoid any delays at customs.

🛃 CUSTOMS CLEARANCE

Clearance at customs is a necessary procedure for all the goods crossing a border between countries. It usually takes 2 – 3 days but sometimes may take up to 14 days if there is a delay at customs so you may, therefore, experience a delay in receiving your items.

While we make the effort to ensure all parcels pass through customs without issue (99.7% of our parcels go through 🇺🇸 the US, 🇬🇧 the UK, 🇪🇺 the EU, 🇦🇺 Australia & New Zealand customs smoothly), individual countries have different criteria.

In the unlikely event of your parcel gets lost or stuck at customs for more than two weeks, please inform us – we will resend your order at no additional charge or refund you if preferred.

📮 ESTIMATED DELIVERY TIME

Unfortunately, we're unable to provide an exact ETA. The delivery time is not always stable, and it is out of our control, too, because it is dependent on delays at customs (mostly, at the US ports and especially in NY), cargo flights, and many other factors.

Total delivery time (usually 7-12 business days) depends on many factors and your rough estimates are as follows:

⏳ shipping time from overseas (usually 5-10 business days);
⌛ customs clearance time (typically 2-3 days);
⏳ in-country shipping time (normally 2, max 5 days depending on your local postal provider).

💯% SATISFACTION GUARANTEE

We want to make sure you have a positive experience with us. Most of our deliveries go smoothly, but if there’s a problem with a product, our refund policy assures that buyers are satisfied with the product they ordered, or always get their money back.

Thanks for your patience,

Support Team