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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I order a print that I wanted to be framed. I selected the framed option and the picture showed my FRAMED print. Upon receiving/opening my print I notified the company it was not framed. I had to s... Ver mais

Classificada 1 em 5 estrelas

No return Policy allows them to basically not care what they send you. Ordered 2 T Shirts, color didn't match what they had posted on website. Their excuse was color looks different in lighting and... Ver mais

Classificada 5 em 5 estrelas

Cao TRuc Quynh employees were sympathetic to my problem. To my surprise, they immediately emailed me back. Then they worked tirelessly to assure the canvas picture I order would arrive before Chri... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Received the wrong produce. No phone number available. contacted through customer service email address. I attached a picture of the product and a copy of the confirmed order. Contacted three times... Ver mais

Informações sobre a empresa

  1. Decoração e Design de Interiores

Escrito pela empresa

Our products are a source of faith, hope and love with Jesus. We exist on a mission to use beautiful "Print-On-Demand" designs about God to bring people with similar interests and souls together.


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

24 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Customer Beware

I order a print that I wanted to be framed. I selected the framed option and the picture showed my FRAMED print. Upon receiving/opening my print I notified the company it was not framed. I had to send several emails/chats over the course of several weeks, attempting to get resolution from Ciaocustom. I asked if I could return it and get it framed, or be refunded and then order another one with them ensuring it was framed. They took almost another two weeks to only offer me the ability to but another one at a discount. I did not need two! I only wanted them to send me ONE that was framed. These prints are NOT high quality as adervertised and their company policy and customer service is terrible. I am sure if their products were not faith based, they would have very few orders. Do yourself a favor and look for another source for faith and inspirational artwork!!

25 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I think they are a scam

I think they are a scam. The product says is a “canvas” art. It is really just a photo they you would print at Walgreens . They changed $30 ! Customer service pretty much doesn’t exist!

25 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

After exhausting our attempts to get resolution to our issue and after contacting sou credit card company, we have received the accurate print we originally ordered. This time it was as advertised.

Received the wrong produce. No phone number available. contacted through customer service email address. I attached a picture of the product and a copy of the confirmed order. Contacted three times via email and have not received any reply.

13 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Well I paid for a pair of bangles…

Well I paid for a pair of bangles custom made shoes for my husband. The shoes look nothing like they advertised on their website. They're really poor quality the toe you can see glue all over .my husband's name was smaller and different lettering then the sample picture showed..I paid for expedited shipping 26$ it still took almost a month to get the shoes. Best way to describe this is like you know how fast foods menus look perfect and so good but then you get the food and it's not what you expected by the advertising.... Save yourself time and money don't use this company.

3 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They don't even deserve one star!!

They don't even deserve one star!!! I ordered a purse back in December, and it is now falling apart. You would think a purse would last longer than a few months. The picture is peeling off and the handles are coming off at the seams! I can't get them to respond to my emails. Their merchandise is apparently CHEAP...CHEAP...CHEAP!!! I WILL NEVER BUY FROM THEM AGAIN!!!!!

18 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I order a canvas picture from the site

I order a canvas picture from the site. It had on faqs up to 8 business days for delivery. After ordering I found out it was going to take 2 months because it was from China. Nowhere on the site was I told that. I immediately canceled. No response from them. Sent a second email. Still no response. This company is deceitful.

Update:
Funny how all the sudden I got the canvas picture after I complained of how long it was going to take to get it and tried to cancel my order. I still tried to cancel because I then learned they were using copyright material without permission. Now that I have it I have no way to return it. They never did answer my many emails. Do NOT do business with this company.

3 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent products and customer…

Excellent products and customer support! I was hesitant to order from an online seller, but I’m very satisfied with the shirt I purchased and I am so impressed with the customer support I received in addressing a discrepancy. I would highly recommend this company.

21 de março de 2024
Opinião espontânea
logótipo da ciaocustom.com

Resposta da ciaocustom.com

Thank you for the kind words, Angela! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!

Classificada 1 em 5 estrelas

After waiting for phone case I received…

After waiting for phone case I received a cheap case made differently than the one I ordered. Different material plus sides on case don’t match photos on website.
Waymaker phone case, nothing like photo. Can not contact a real person.

11 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

No Return Scam

No return Policy allows them to basically not care what they send you. Ordered 2 T Shirts, color didn't match what they had posted on website. Their excuse was color looks different in lighting and other factors. Learned a lesson to only buy from vendors like Amazon who are truly interested in their customers satisfaction.

1 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t use company

I ordered 2 tapestries. One was fine but the other was horrible! Jesus didn’t even have a face! It was totally unacceptable! I’ve tried working with them for weeks but they keep putting me off until finally they said they couldn’t get it to me in time! (I’ve literally sent 10+ messages) Such a huge disappointment! Don’t count on them! This was for a very important event that I worked very hard on and now I don’t have the most important part of it.

6 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I received my order and it was…

I received my order and it was absolutely beautiful!!!!!! Also great timing. Definitely would order again!!!!

14 de abril de 2023
Opinião espontânea
logótipo da ciaocustom.com

Resposta da ciaocustom.com

Thank you for the kind words, Angela! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!

Classificada 1 em 5 estrelas

Copyright infringement issues

We are an art publisher representing over 60 artists. This website uses artists' images without permission. We have contacted them multiple times but they don't respond and have not complied with our cease and desist letters to remove images that they DO NOT have permission to use or print.

14 de abril de 2023
Opinião espontânea
logótipo da ciaocustom.com

Resposta da ciaocustom.com

We apologize for the confusion, we have investigated and resolved the issue. Rest assured that this will not happen again in the future.

Classificada 1 em 5 estrelas

Terrible customer service. Stollen images!

I represent Altus Fine Art a credited art publisher. We have been in business over 20 years and represent over 60 artists and their work. Ciaocustom.com has stollen over 200 of our images from 30 different artists that we represent as well as many images from artists that we don't represent. They are selling and printing work illegally without permission or even giving the artist credit for their work.

This business has been contacted multiple times about the stollen images with no reply. Please help us make things right for our artists and do not purchase from them.

14 de abril de 2023
Opinião espontânea
logótipo da ciaocustom.com

Resposta da ciaocustom.com

We apologize for the confusion, we have investigated and resolved the issue. Rest assured that this will not happen again in the future.

Classificada 2 em 5 estrelas

How do I see posters of Jesus in the…

How do I see posters of Jesus in the Garden of Gethsemane? No products being shown except Pininterest.

11 de abril de 2023
Opinião espontânea
logótipo da ciaocustom.com

Resposta da ciaocustom.com

Hi Kim. Thank you so much for spending time to give feedback about your experience. Please accept my deepest apologies for the issue, and I would like to take the opportunity to resolve your concerns and earn your continued trust. I'd be grateful if you can provide me with additional details regarding the experience you had so I can detect the issue clearly and assist you further.

Classificada 1 em 5 estrelas

Stealing designs from a popular band

Stealing designs from a popular band. Think of your own designs to spread your dogma.

31 de março de 2023
Opinião espontânea
logótipo da ciaocustom.com

Resposta da ciaocustom.com

That was an issue during the process of reviewing ideas for the product. We apologize for any inconvenience caused to your experience, and we have resolved the issue. Thank you for your feedback.

Classificada 4 em 5 estrelas

The experience was good in regards to…

The experience was good in regards to the quality, texture and size of the tote. Receiving the tote was worth the wait, but I wish the communication process was better and the length of time receiving the item was better. If it was not for the latter concerns, the rating would have been a 5.

26 de fevereiro de 2023
Opinião espontânea
logótipo da ciaocustom.com

Resposta da ciaocustom.com

Hi Michelle, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.

Classificada 5 em 5 estrelas

They have the best customer service I…

They have the best customer service I have ever dealt with. Our order started out to be mistaken and they did everything to make it right and they were happy to help throughout the whole shopping experience we had with them. By far they have the best customer service!

18 de novembro de 2022
Opinião espontânea
logótipo da ciaocustom.com

Resposta da ciaocustom.com

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

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