The trip and the arranged accommodations were perfect. The easy access to the history the food was spectacular. We never had to wait for transportation, and we were promptly greeted be yet another "... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ciao Italy Tours makes me shine with customized Italy itineraries. They are very responsive to generating quotes and adjusting to satisfy my clients. My clients always rave about their trip to Italy... Ver mais
Fabiana did a fabulous job planning our trip to Puglia, She was very attentive to our needs and very familiar with the area. Our tours were great! I would highly recommend her and Ciao tours.
Ciao Italy tours was great during our entire trip. Anytime we had a question or an issue, they were a quick WhatsApp message away to clarify information from our itinerary. They also helped solve some... Ver mais
Informações sobre a empresa
- Operador turístico
- também em
- Agência de viagens
Escrito pela empresa
Ciao Italy Tours is the only stop you need to make when planning a trip to Italy. As your Italian help desk in the USA, we have everything you need to put together your ideal Italy travel itinerary. From private tours to fully-escorted trips through the country, cooking classes to wine tastings, we will work directly with you or your travel agent to make sure that your journey to the Bel Paese is a dream come true.
Informações de contacto
1368 Clove Road, 10301, Staten Island, Estados Unidos da América
- (718) 351-4300
- info@ciaoitalytours.com
- ciaoitalytours.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thinking of a trip to Italy? Ciao Italy is your team!
We cannot thank you enough for your TLC provided to Joe and me. From the very beginning of us dreaming of a vacation of a lifetime trip to Italy; Fabiana and her team were there all along! The team was resourceful, listened to exactly what we wanted and delivered.
Communication is so important when traveling abroad; contacts and support are with you the entire trip. When we had some minor mishaps (oversleeping/jet lag!), all we had to do was contact them and the response time was immediate.
Everything went so smoothly…we didn’t have to worry about anything.
We recommend this group for anyone
Ciao! Grazie Mills!🎉🇮🇹🤩

Resposta da Ciao Italy Tours
40th Wedding Anniversary visit to Milan and Bellagio
Drivers and guides were professional, pleasant to be with and knowledgeable. Vehicles were clean and comfortable. All service providers were very focused on what we as their clients wanted!

Resposta da Ciao Italy Tours
Hotels (5 stars), Tours (4.9 stars) Transfers (5 stars)
Other than a very few glitches, the hotels, tours and transfers were great. Our tour guides and drivers were all knowledgeable, friendly and professional. How the drivers could navigate the switch-backs, scooters, busses and pedestrians was amazing to me.
This was a trip to celebrate our 50th…
This was a trip to celebrate our 50th anniversary. It was a trip of a lifetime! Thanks to Ciao Italy Tours.
The Continental hotel is the only place for us. The staff is wonderful, rooms are cleaned every day. But, the view is spectacular!! Our tours Capri, Amalfi Coast and Pompeii were very enjoyable and informative. Our tour guides were excellent. But, a special shout out to our private Capri guide Antonino. Made this tour so special. He showed us all that Anacapri and Capri had to offer. Mille Grazie

Resposta da Ciao Italy Tours
Clients just returned from a one week…
Clients just returned from a one week trip to Sorrento planned by Mary and had such a wonderful experience

Resposta da Ciao Italy Tours
Flavia did an amazing job helping me…
Flavia did an amazing job helping me book a two week vacation for my clients. She was very knowledgeable and quick to respond to emails. Flavia helped me customize tours for my clients specific interests. My clients had an amazing time in Italy!

Resposta da Ciao Italy Tours
Excellent service and customer service!
I can’t say enough good things about your company, its drivers and tour guides. They made our trip extra special without any worries. Drivers and tour guides were always on time and very knowledgeable. Would definitely use your company again !

Resposta da Ciao Italy Tours
The trip was laid out very well with easy to follow itemized itinerary.
The trip was laid out very well with easy to use package of instructions. Each experience, especially the golf cart tour, was not your usual tourist activity.

Resposta da Ciao Italy Tours
Italy 2025
Venice, Italy - hotel was wonderful. Great location and centrally located to make walking easy. Tours were wonderful as well - both guides were excellent. Gondola rides are very overrated but you have to experience it at least once. We had an extra day so the gentleman that met us suggested we go to Murano to see the glass making - so glad we did. We also went to Burano and LOVED everything about it. Next was Florence. We were disappointed that we did not have transportation to hotel from train station. We ended up walking about an hour pulling heavy luggage otherwise we would have had to wait an hour or more for a taxi. Next time get people transportation. Our private wine tasting was not worth our time - our hostess was more interested in helping 3 gentlemen that came in for a large order of bottles of wine. Especially since we spent the entire next day at 3 wineries. The 3 wineries were very nice. Florence was not my favorite but was nice to visit. Hotel was nice but the people that worked there were not very friendly. Then Rome - which was wonderful. We started at the Vatican and Sistine Chapel - wonderful tour - guide was excellent. Then we had a golf cart tour which was fabulous - the guide was amazing!!! We visited Pisa which I enjoyed. Then we toured the Coliseum which was wonderful. That was the morning the Pope passed away. That tour guide was also wonderful. We then headed to Positano - my most favorite of the entire trip! EXCELLENT hotel and location!!!! Loved that we had an entire day to ourselves to walk around Positano. Our hotel was magnificent!!! Then headed to Sorrento with a stop at Pompeii. 2 hours was more than enough time there but glad we stopped. Onto Sorrento - can you say 5 STARS hotel!!! Our rooms were out of a dream! Actually both Positano and Sorrento hotels were marvelous!!! Right on the Mediterranean Sea - fabulous! I slept with my door overlooking the sea open every night!!! Sorrento was my second favorite place. We had a cooking class - which wasn’t as much cooking as I would have liked but the owner Charlie was wonderful. His winery was worth 6 bottles being shipped back to the states. Loved all the shopping and proximity to everything. Then onto Capri - enjoyed the day visiting The Blue Grotto and shopping all day. Overall, what I loved the most was that we were not jammed all day with multiple tours. We had about one a day and some days with none so we were able to see the sights but also have our own time to do what we wanted. The trip was a trip of a life time and I enjoyed everything about it. Thank you!!!!
Magical Italy!
Loved the efficiency of the taxi service, that was part of our tour. The drivers were on time and very professional! Having greeters when we arrived into the different cities on our tours was such a nice addition to our experience. It allowed us to relax and know we were in good hands and didn’t have to worry about getting around on our own.
The golf cart tour with Sam in Florence was so much fun and interesting. We also really enjoyed our tour guides Rosella, Max, and David in Rome!
We really enjoyed the hotels in all the cities we were booked. They were located in great areas, central to interesting sites!
I would definitely book another tour with Ciao tours !

Resposta da Ciao Italy Tours
We loved our customized tours that they…
We loved our customized tours that they arranged for us.

Resposta da Ciao Italy Tours
My clients absolutely love everything…
My clients absolutely love everything about the tours that you have helped me to arrange for them. I would never look anywhere else for Italy except Ciao.

Resposta da Ciao Italy Tours
Level of Personal Attention -- A+++
Ciao Italy built a very personalize agenda focused on items that we wanted to experience while in Rome and the Amalfi Coast. Kudo's to their car service employees, all were respectful (showed up early and walked us to our final location). Our cooking class, our wine tasting, our tours were completed by top notch professionals. I highly recommend their services.

Resposta da Ciao Italy Tours
Sindi was so great to work with
Sindi was so great to work with, as well as the other staff I spoke with.

Resposta da Ciao Italy Tours
Everything was perfect
Trip to Venice, Florence, Cinque Terre and Rome:
All the hotels were central to sites and had wonderful breakfasts. Transfers were seamless, on time and with pleasant staff. Tours were top notch

Resposta da Ciao Italy Tours
every step of the trip was perfect
every step of the trip was perfect. The cars and travel arrangements really helped me stay on time and safe. The drivers were wonderful and extremely helpful. The cars were clean and comfortable. Divers were waiting for me at every stop.

Resposta da Ciao Italy Tours
I have used Ciao for all of my Italy…
I have used Ciao for all of my Italy bookings. Very knowledgeable, helpful, and always make great recommendations.

Resposta da Ciao Italy Tours
Great Experience
All of our guides and assistants were reliable, courteous and helpful. Most guides provided interesting tidbits and back stories on our tours. We found it assuring to have assistance navigating from one activity to the next. Additionally, the office staff was readily available and able to make new arrangements for us when we got off our train at the wrong station.

Resposta da Ciao Italy Tours
Excellent attention to detail
Excellent attention to detail! Sindi & Renee are exceptional to work with!

Resposta da Ciao Italy Tours
Hands down best experience
We had an amazing experience with Ciao Italy Tours. This was our first time in Italy so you never know what to expect. Every experience was spot on. We never had to wait or wonder if we were in the correct place. All of the guides we met were so friendly, warm, inviting and knowledgeable. When our flights were delayed and we ended up missing connections they were quick to reach out to make sure they had all updated info for our arrival. They were amazing and went above and beyond to make sure we had the trip of a lifetime!

Resposta da Ciao Italy Tours
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







