Citiesbox have stolen my poster artwork that I designed and sell on my Etsy shop. I have not given them permission to use my designs. Terrible company with no shame - stealing from small businesses.
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I ordered a youth medium Point Reyes Station t-shirt for my grandson, but an adult medium was sent. When I emailed the company about to return the shirt, the helpful person who responded said to keep... Ver mais
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I ordered a size medium T-shirt a few weeks ago and it was too small - I usually wear that size. The quality was excellent. I did not want to spend postage returning it for a size large as I was no... Ver mais
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I thought the poster was going to be like a real glossy poster. It was more like a large photocopy on stiff paper. The contrast and finer detail seemed washed out. To be fair, I havenʻt seen the ori... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Awesome Hometown Apparel
Informações de contacto
1950 W Corporate Way PMB 34196, 92801, Anaheim, Estados Unidos da América
- +1(310) 421-1832
- support@citiesbox.com
- citiesbox.com
3,4
Aceitável
50 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
COMMUNICATION DURING PROCESS WAS GOOD
The choices were good, the product itself turned out well.
I material used was excellent.
Delivery time was acceptable.
I would use them again
28 de julho de 2023
Resposta da Citiesbox
Hi Harold,
Thank you so much for your positive review! We're so glad to hear that you were happy with the choices we offered, the quality of the product, and the delivery time. It's always rewarding to hear that our customers are satisfied with our services.
Thank you again for your business! We hope to see you again soon.
Resposta da Citiesbox
Hi Susie,
Thank you for your review! We're glad you like the shirts. We understand that the shipping cost may be a little high, but we try to keep our prices as competitive as possible. We appreciate your feedback and we'll look into ways to reduce our shipping costs in the future.
Thank you again for your business!
The sizing was spot on
The sizing was spot on and the quality was
beyond my expectations. I was very happy
with my shirts and will buy again. The pricing
was very reasonable compared to other sites.
5 de julho de 2023
Resposta da Citiesbox
Hi D STEWART,
Thank you for your wonderful feedback! We're thrilled to hear that the sizing and quality of the shirts exceeded your expectations. Your satisfaction is our top priority, and we can't wait to serve you again. Our team always strives to offer competitive pricing without compromising on quality. Looking forward to your next purchase!
I discovered that I had mistakenly…
I discovered that I had mistakenly ordered the wrong size. After a chat with a representative, I paid the cost of shipping the item back and a new order for the correct size was created.
28 de julho de 2023
Opinião espontânea
Resposta da Citiesbox
Hi Brian,
We apologize for the inconvenience caused by the wrong size. Thank you for contacting our representative and resolving the issue. We appreciate your understanding and hope the new order meets your expectations perfectly. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority, and we're here to help.
Excellent transaction!
Ordered a specialty shirt and had it in less than a week. Exactly as depicted on the website and of good quality. Great experience. Thank you!
19 de abril de 2023
Opinião espontânea
Resposta da Citiesbox
Hi Chip,
Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you had a great experience with your recent specialty shirt order. We're delighted that we were able to provide you with a seamless shopping experience, and we appreciate your kind words. Your satisfaction is important to us, and we strive to maintain excellent customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Once again, thank you for choosing us for your specialty shirt purchase. We hope to have the opportunity to serve you again soon!
Best regards,
prompt service by a caring companyI e medium T-shirt a few…
I ordered a size medium T-shirt a few weeks ago and it was too small - I usually wear that size. The quality was excellent. I did not want to spend postage returning it for a size large as I was not sure that would fit either so i decided to just give the shirt to a friend and not reorder. I wrote the company about this and they understood and said they would send me a size large and not ask for the medium size shirt to be returned. They were very pleasant and helpful and the large shirt came yesterday and it fits fine!!
They were very helpful and accommodating.
26 de abril de 2023
Opinião espontânea
Resposta da Citiesbox
Hi Judith,
Thank you for sharing your positive experience with us! We're thrilled to hear that our customer service team was able to assist you in finding a solution that worked for you, and that you're now happy with your new T-shirt.
Thank you for choosing our company and for taking the time to leave us this feedback. If you have any further questions or concerns, please don't hesitate to reach out to us.
I did not get the size I ordered and…
I did not get the size I ordered and you made it too hard to return the product. I will never use you again.
15 de dezembro de 2022
Opinião espontânea
Resposta da Citiesbox
Hi There,
Thank you for leaving feedback. I'm sorry to hear that you received the wrong size you ordered.
In case you have received the wrong item or the item does not fit you. You won't need to return the item, just contact us via email: support@citiesbox.com or live chat and we will immediately send you a free replacement item.
Actually I don't see you contacting me via email or live chat. If you read this reply please get back to me. I will make you satisfied for sure. Thank you!
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