Just had back money again for an Irresponsible Lending Claim. Brilliant and thank you. Didn't think I was due anymore money. I am booking a week in Gran Canaria
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Leia as opiniões dos outros
Dealing with this company Claim Easy was a dream. From start to finish each member of staff I communicated with all via phone or letter were very pleasant in manner & very competent in every departme... Ver mais
A empresa respondeu
I waited over a year for one claim that took 6 weeks to pay out once it had gone to the ombudsman. I had to continually chase for updates. Emails were hardly responded to, basically ignored until of c... Ver mais
A empresa respondeu
Threatening legal action over £6.22!! After phoning the company and explaining i didnt have my usual income due to ill health they decide to send my file to Joseph James Law solicitors who now wana st... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Claim Eazy are Expert Claim Investigators who specialise in financial services & Reclaiming Mis Sold Insurances From Banks & Other Financial Institutions. Regulated by the Claims Management Regulator in respect of regulated claims management activities. Claim Eazy are recognised for their excellent approach towards consumer claims for PPI & PBA Claims With a wealth of experience and an in-depth knowledge of the current market its no wonder more and more people are turning to us to process their claims. We pride ourselves on our trusted and personal service, which is backed up by expert advice. Please be aware that Claim Eazy will never ask for upfront fees. If you are concerned about any suspicious calls or fraudulent activity please call our compliance department immediately on 0161 850 2623 or email compliance@claimeazy.com.
Informações de contacto
Unit 1, Century Park, WA14 5BJ, Reino Unido
- 01618502620
- customer.service@claimeazy.com
- claimeazy.com
3,7
Aceitável
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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I was wrong!
Really didn't expect much, boy was I wrong, kept me informed all the way up to a successful claim against an old credit card. Lovely little bit of extra cash just before Christmas. Thank you Claim Eazy!
11 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon James,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Very easy to deal with and always very…
Very easy to deal with and always very helpful
10 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Annette,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
Resposta da Claim Eazy
Good Afternoon Sonya,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Very helpful and polite
10 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Susan,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Very helpful and polite advisor
10 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Alasdair,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
Very helpful and professional
10 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Waste of time!
Hassled me like mad to apply for refunds. I finally gave in and filled out the forms and I haven’t heard anything since. This has been months!!! No contact whatsoever.
10 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Jayne,
We are very sorry to learn that you have been dissatisfied with your experience with us.
It is always disappointing to hear about any short comings in the service that we provide to our customers, and whilst Claim Eazy is committed to providing a high standard of service to everyone, we do recognise that things can go wrong from time to time.
Regarding the specific points you have raised in your review, we would like to explain this to yourself and rectify any issues. Please may you pop an email over to customer.feedback@claimeazy.com and we can discuss this in more detail with yourself.
Many thanks,
Claim Eazy.
Haven't received any monies yet
Haven't received any monies yet , but the staff are helpful , and hopefully will sort this out sooner rather than later .
9 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Karen,
Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.
Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.
Many thanks,
Claim Eazy.
Kathryn
Kathryn today on the phone was extremely efficient and helpful . Friendly and very informative .
9 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Andrea,
Many thanks for your kind words. Your review shows us that you are enjoying your Claim Eazy journey and this is very important to us. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients.
I am sure that Catherine will be over the moon to see your lovely feedback and this will be forwarded over to them for their viewing right away. We would like to wish you the best of luck with your ongoing claims and look forward to catching up with you shortly.
Many Thanks,
Claim Eazy.
Joseph Frost was very helpful today
Joseph Frost was very helpful today, as all staff have been during the claim process.
9 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon
Many thanks for your kind words. Your review shows us that you are enjoying your Claim Eazy journey and this is very important to us. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients.
I am sure that Joe will be over the moon to see your lovely feedback and this will be forwarded over to them for their viewing right away. We would like to wish you the best of luck with your ongoing claims and look forward to catching up with you shortly.
Many Thanks,
Claim Eazy.
They were very helpful with my enquiry
They were very helpful with my enquiry, told me everything I needed to know, and were very polite and answered my call promptly.
9 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Carole,
It’s amazing to hear that you are happy with the service provided so far by Claim Eazy. We aim to keep this level of customer service to the very highest degree. Your feedback will be passed straight over and I’m sure they will be thrilled to see what you had to say.
We would like to take this opportunity to thank you for the review and we look forward to seeing how your claims progress- fingers crossed! If there is anything else you would like to add, please let us know by sending an email to: customer.feedback@claimeazy.com.
Many Thanks,
Claim Eazy.
Hi just spoken to carl at claim easy…
Hi just spoken to carl at claim easy and he was very helpful and has sent a email to another part of the team as i,ve been waiting since september for my cheque from j d william,s and i should of had my cheque by now.Thank you carl
A Foster
9 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good morning Andrea,
We appreciate you taking the time to share your thoughts with everyone regarding your experience so far with Claim Eazy, seeing reviews as such makes it all the more worth it!
Your kind words will of course be shared with the Claim Eazy family and we will ensure that Karl is also made aware of your lovely comments.
If there are also any other advisors who you feel have stood out from the crowd, or if you wish to discuss anything further- please let us know by sending an email over to: customer.feedback@claimeazy.com.
Many Thanks,
Claim Eazy.
was able to quickly answer my questions…
joseph frost was my adviser this morning ..he was able to quickly answer my questions and dealt with promptly
9 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good morning Annemarie,
Many thanks for your kind words. Your review shows us that you are enjoying your Claim Eazy journey and this is very important to us. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients.
I am sure that Joe will be over the moon to see your lovely feedback and this will be forwarded over to them for their viewing right away. We would like to wish you the best of luck with your ongoing claims and look forward to catching up with you shortly.
Many Thanks,
Claim Eazy.
Always been very efficient and on the…
Always been very efficient and on the ball
6 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Karen,
Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.
Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.
Many thanks,
Claim Eazy.
Mags
Customer Advisors really helpful in obtaining satisfactory result for my claim, kept me up to date every step of the way, than you from a very grateful customer.
6 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Margaret,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
Very happy customer
6 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Rosemary,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Very helpful lady she brought me up to…
Very helpful lady she brought me up to date with my claim
6 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Pamela,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
AVOID
I have had PPI claims through another company and they took a much lower percentage for their fees. Don't get me wrong I'd have had nothing without them chasing this for me but out of a payment of £80.40 Claim Easy took £38.08. A bit extortianate considering they are supposed to be regulated.
I was also hounded for payment. Even though you get 14 days to pay, bearing in mind you need to bank the cheque and await clearance, they hounded from the off with phone calls, texts and emails several times a day - they also send out letters. I also received phone calls, emails and texts chasing the money after I had received an invoice from them for my payment fee!
6 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon,
We are sorry to read your feedback and see that you have been disappointed with our service.
It is very disheartening to read that there have been any short comings from the service that we have provided to our customers.
Claim Eazy aim to provide a high standard of service to all clients, however, we do recognise that things can occasionally go wrong.
With regards to the review you have left we would really like to discuss this in depth with you and hopefully after getting to the root cause for the negative feedback, we can ensure that processes are put into place to stop this happening again.
Please email us at the following address customer.feedback@claimeazy.com where we can discuss this review in more detail.
We hope we hear back from you.
Many thanks,
Claim Eazy
Very efficient
Very efficient. Customer service excellent in fact I would say every dealing I have had with them I have been extremely impressed and I am from a customer service background. Many companies should take example.
6 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Julia,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Claimeazy charging rates that exceed the capped rate
Claimeazy are a joke and so are the FCA who they claim regulates them. There is a cap in place on all claims made after June 2018 of 20% but the FCA fail to act on companies like this one that are using the fact that most who use them are not aware of the cap. The fact that customers are signing up should not mean companies like this can charge over the capped rate. It's obvious they are not being regulated at all.
5 de dezembro de 2019
Opinião espontânea
Resposta da Claim Eazy
Good afternoon Jessica,
We are very sorry to learn that you have been dissatisfied with your experience with us.
It is always disappointing to hear about any short comings in the service that we provide to our customers, and whilst Claim Eazy is committed to providing a high standard of service to everyone, we do recognise that things can go wrong from time to time.
Regarding the specific points you have raised in your review, we would like to explain this to yourself and rectify any issues. Please may you pop an email over to customer.feedback@claimeazy.com and we can discuss this in more detail with yourself.
Many thanks,
Claim Eazy.
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