Claire Austin Hardy Plants Opiniões 

208
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

1. Delayed delivery due to heat wave. Smart move from a company that cares about their product. 2. Incredibly well designed packaging. My neighbour had taken the package in as we were out for the d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Recently received 2 orders from Claire Austin plants all hardy perennials. Both arrived quickly and well packed to prevent any damage to the plants. The plants themselves were healthy. I repotted them... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Third order (one over a year ago, two in the last 3 months). Exceptional quality. Plants arrived well packaged and unharmed every time. Obviously they require planting out correctly, and nurturin... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Competitive pricing and variety. Ordered two 9cm and three 1L plants, all dispatched in one parcel within the advertised window. Easy parcel tracking ahead of delivery. My order arrived with straw as... Ver mais

Informações sobre a empresa

  1. Viveiro de plantas
  2. Centro de jardinagem
  3. Fornecedor de sementes

Escrito pela empresa

Claire Austin Hardy Plants is a specialist mail order plant nursery that's built it's reputation on supplying quality hardy perennials. The range spans everything from classic cottage garden favourites to more unusual specimens and includes hundreds of different varieties carefully selected for their garden performance. Decades of hands-on growing experience, propagating, trialing, testing and tending to plants has resulted in the knowledge that every plant we offer is worthy of it's place in the garden. We hold Plant Heritage National Collections of hybrid herbaceous peonies and bearded irises and have received numerous medals and awards at shows including gold medals at the RHS Chelsea Flower Show. The National Collections include hundreds of irises and peonies, including unusual varieties not commonly found in local garden centers or at other nurseries. Our careful, effective and secure delivery packaging using recyclable materials ensures the plants arrive in excellent condition and will thrive after planting. We hope that our website and personal customer service ensures you have an informative and enjoyable experience when placing your trust in our British, family owned nursery. We're delighted to share our knowledge and passion for plants with you!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

208 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(208)

27 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Plants are always healthy

Plants are always healthy and as described.i visited the nursery and experienced the expertise and helpfulness of the staff so know I can mail order with confidence. Delivery is reliable and timely without too much plastic.

27 de agosto de 2024
Opinião espontânea
logótipo da Claire Austin Hardy Plants

Resposta da Claire Austin Hardy Plants

Pleased you made it to our open days Julie and that the plants, delivery and timing worked well for you. Thanks for taking the time away from the garden to post a review. The Team at Claire Austin's

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, plants arrived promptly and in great condition. Thank you Claire and the team

15 de agosto de 2024
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logótipo da Claire Austin Hardy Plants

Resposta da Claire Austin Hardy Plants

Great to hear 'Fantastic' in any customer feed back. Thank you for your order and for supporting our British owned, family business. We appreciate your review and are delighted as always to hear positive feed back. The Team at Claire Austin's

Classificada 5 em 5 estrelas

Beautiful ,healthy ,plants

Easy to use website with lots of information about the plant. The site ,for me, had a ‘feeling of care and consideration ‘ about it, and I was kept informed of the order until I received it.
I ordered 3 named iris , in memory of a relative, and they arrived within a few days of ordering, trimmed , very healthy looking, and beautifully packed and protected, and will be placed in ‘their area’ as soon as the weather allows .
I shall be ordering more plants from Claire Austin in the coming weeks

12 de agosto de 2024
Opinião espontânea
logótipo da Claire Austin Hardy Plants

Resposta da Claire Austin Hardy Plants

We're pleased you enjoyed browsing the plants and reading the information on our website. We've spent a lot of time trying to make sure it reflects the enjoyment and passion we have for plants. Pleased to know our irises arrived as we'd expect and that they will be part of a special memory for you. The Team at Claire Austin's

Classificada 5 em 5 estrelas

The plants arrived very promptly and…

The plants arrived very promptly and were in excellent condition. I have ordered plants from you before and will certainly do so again.

1 de agosto de 2024
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logótipo da Claire Austin Hardy Plants

Resposta da Claire Austin Hardy Plants

Thank you for your kind words Nicola. Pleased the plants arrived promptly and that you appreciated the effort we put in to growing and sending healthy, excellent plants. Look forward to sending more bundles of plant joy to you in the future. The Team at Claire Austin's

Classificada 5 em 5 estrelas

. Fantastic quality plants

Just received 2 plant orders. Well packaged,excellent quality healthy plants.
Have used Claire Austin before & will certainly do so again.
Thank you

8 de agosto de 2024
Opinião espontânea
logótipo da Claire Austin Hardy Plants

Resposta da Claire Austin Hardy Plants

Thank you for your two recent orders. We're pleased and thank you for taking the time to let others know about our 'excellent quality, healthy plants'. Happy gardening and look forward to continuing to help fill those gaps in the garden in future. The Team at Claire Austin's

Classificada 5 em 5 estrelas

Very pleased with my plants

Wow! Really quick delivery, really good prices and best of all - really really nice quality plants. Thank you!

8 de agosto de 2024
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logótipo da Claire Austin Hardy Plants

Resposta da Claire Austin Hardy Plants

Thank you for the review Joanne and for telling others about the value and quality of the plants we supply from our British, family owned nursery. We trust the plants will thrive and hope they bring great pleasure. The Team at Claire Austin's

Classificada 1 em 5 estrelas

Unimpressed

Impenetrable text about delivery times on their website so had no idea when plants would arrive. Delivery also expensive. Plants are pretty tiny and will need to be grown on before planting out. They took my money all right though! I won’t be using them again.

1 de agosto de 2024
Opinião espontânea
logótipo da Claire Austin Hardy Plants

Resposta da Claire Austin Hardy Plants

Sorry to hear that our delivery times didn't appear clear to you and that the plants didn't meet your expectations. If we'd been aware that the plants didn't meet your expectations upon opening the parcel we would have allowed return of the plants and issued a refund.

We always advise planting the plants straight out in to the garden as they are outdoor grown, hardened off and will thrive once planted so would recommend you do this now to avoid any further disappointment.

Thank you for your feed back and sorry that your experience wasn't as expected.

The Team at Claire Austin's

Classificada 5 em 5 estrelas

Just received my Salvia Caradonna from…

Just received my Salvia Caradonna from Claire Austin. Came in great condition and growing well. Claire is great. She gave me excellent advice on plant type and location for planting and couldn’t do enough to make sure they thrived. One of the best in the business and lovely family values. Top grower! Will buy more.

23 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I should have read the reviews before I…

I should have read the reviews before I purchased from Claire Austin. My poor experience was the same as others, sickly TINY plants. When I phoned asked to plant them as see if they grow. Which they didn’t. Still a reluctance from Claire to accept this or even with photos except plants are dead.

15 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Nothing changes then

Nothing changes then! Looking at this years reviews!!

Can u get someone who can actually spell and correct the grammar on your website. In several parts words are missing and the write ups are poorly devised. It’s not a professional look

11 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible quality ,some plants dead

Atrocious quality.Two plants actually dead and out of the 16 plants about 2 ok.
Will await what response I get but tiny plants and worst quality I have ever seen.
If I had seen these in a garden centre I wouldn’t have even picked one up.
No chance of any more growth this year.
Or maybe even next year!

4 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

One happy gardener

Excellent thank you. I was a bit apprehensive about buying plants online but 3 iris have arrived in perfect condition in a little plant suitcase and boxed. The DPD guy ignored the "live plants keep this way" sticker but the packing was so good everything was fine. They won't flower for a while (Iris foetidissima) but they certainly seem very healthy. One happy gardener. Thanks!

15 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor quality flowers and unhelpful support.

It took 5 years for my irises to flower, after years of only producing foliage, and when they have finally flowered they are completely the wrong colour! I ordered a blue and lilac iris, the flowers I have got are beetroot/brown colour! When I have emailed - they stated they can’t help as my purchase was 5 years ago - but as they have taken 5 years to flower!!! How would I have known there was an issue!!!!! Very poor quality flowers and unhelpful support.

12 de junho de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Good choice available

Competitive pricing and variety. Ordered two 9cm and three 1L plants, all dispatched in one parcel within the advertised window. Easy parcel tracking ahead of delivery. My order arrived with straw as the protective packaging / bubble wrap and plastic containers supporting the pots. One of the 9cm plants had flown out of its pot, soil and all, but the others faired better on the journey. I will update if all the plants do not thrive or flower.

6 de junho de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Slow delivery poor stock.

Plants ordered 1st May. Plants arrived 1st June after phone call to couldn't- care -less assaistant. !0 days later plants arrived. All attenuated and too large to fit into packing Violas small miserable and shrivelled. Too late for digitalis! Was regular customer. Will think again!

1 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Several autumn plantings failed but were replaced without question. I think that's really good service. One thing to be aware of is that plants in 9cm pots (as many of those supplied) are small and can benefit from growing on in larger pots before planting out.

12 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality plants

I was let down by another stockist, so tried Claire Austin on a recommendation and very pleased I did so. The plants came very quickly, via DPD which I also rate, and were green, strong and healthy. They were also better priced than the original stockist. I thought the packaging was good and particularly liked the care guide enclosed. Will be using again.

25 de abril de 2023
Opinião espontânea

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