Clean&Clean Opiniões 

298
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Marya came to do an end of tenancy deep clean for us on 06/06. We’ve lived in the flat for 4.5 years and it looks as good, if not better, than new after she worked her magic. Every surface is sparklin... Ver mais

Classificada 5 em 5 estrelas

Booked a cleaning service for end of tenancy a week in advance. Elim arrived prompt at appointment time, all material provided and worked non stop till spotless flat. Carpets well cleaned and top resu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Booked an end of tenancy clean, what a superb service it was and great value. Elin was fantastic, really thorough and his attention detail was great. Lovely guy, really helpful and extremely polite. 5... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Booked for end of tenancy clean. Cleaned to a high standard and was signed off by the estate agent so no repeat clean required. Desi was polite, arrived on time and worked very hard. Good communicatio... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de limpeza
  2. também em
  3. Serviço de limpeza de estofos
  4. Serviço de limpeza de tapetes
  5. Serviços de limpeza doméstica

Escrito pela empresa

Welcome to Clean&Clean. London’s premier End of Tenancy Cleaning Specialists. Get Your Full Deposit Back with our 5 Days Guarantee! Our vetted and experienced cleaning teams will ensure that your property is ready for inspection. FREE Deep Oven cleaning is included. We’ll supply all cleaning materials and equipment needed for the job, and we won’t charge you parking fees or VAT. Fixed and Transparent Pricing! For a Bespoke End of Tenancy Cleaning Service, call our friendly team today. You can book your end of tenancy cleaning service for the date and time that suits you. Our professional cleaning teams work 7 days a week including bank holidays. To find out more, please give our friendly team a call today!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

298 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(298)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Their services are all good experience…

Their services are all good experience for me.From customer service to cleaning service. Thank you

11 de fevereiro de 2023
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Tanya

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 3 em 5 estrelas

OK-ish job

Hi. Chris did an amazing job in most places. However the couch was not moved or vacuumed under so had to do that myself. Also some surfaces were not wiped and I had to clean all the doors myself (first around door handle) after he left. So was ok but not brilliant

5 de fevereiro de 2023
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Sir/Madam

Thank you for your feedback. It's much appreciated. Please note that our end of tenancy cleaning service is guaranteed for up to 5 days and should there be any missed areas we could have arranged free re-clean service to rectify any outstanding issues. Please contact our office should a re-clean is required. Thank you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Fantastic end result and great customer…

Fantastic end result and great customer service too - was able to arrange everything fast and in a way that made it easy for me.
Highly recommended

2 de fevereiro de 2023
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Greg

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Really great job

Really great job, flat was left really clean! Thank you!

30 de janeiro de 2023
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Matt

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Chris did a fantastic job!

Chris came to clean the apartment and he did a fantastic job! Left the apartment spotless and he was also super helpful! I can definitely recommend for Chris to you if you are looking to get your apartment cleaned up.

29 de janeiro de 2023
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Waleed

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Anelia was excellent

Anelia was excellent, professional, detailed and hard working. Would recommend!

28 de janeiro de 2023
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear James

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 1 em 5 estrelas

Had to clean after them.

I used clean and clean before, and had a good service without many complaints. This last time, had two cleaners coming to clean my 2 bedroom flat, paid for a end of tenancy and got a terrible job. I noted surfaces covered in dust still, asked to do them again and they were very dismissed. Very very disappointed. My partner and I had to clean the flat again after them.

6 de janeiro de 2023
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Tiago

Thank you for your review. We cherish our customers and we are disheartened to hear of the experience you had with your end-of-tenancy cleaning service and we would like to deeply apologize for any inconvenience caused. We have checked our system and it shows that we have provided you with a service back in August last year. Please also note that our service is guaranteed, hence if we have received a complaint from you at that time, we would have organised free follow-up visit to rectify any outstanding issues. But no complaint was received and we are shocked to find out that you were not satisfied with our services.

Kind Regards
Clean&Clean

Classificada 5 em 5 estrelas

Timing was accurate and a great service…

Timing was accurate and a great service all round. Very simple process!

18 de dezembro de 2022
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logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Morgan

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Cleaner is on time and courteous

Cleaner is on time and courteous, speaks English (which is important!) and everything is cleaned to the standard.

30 de novembro de 2022
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear customer

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Ask for Chris for end of tenancy cleaning!

Just had my end of tenancy cleaning done by Chris. He was meticulous, and the apartment was spotless by the time he was done! Highly recommended!

24 de novembro de 2022
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Ken

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 1 em 5 estrelas

Very unsatisfactory

Very unsatisfactory. Cleaners are not professional. I went to check before they left the property and there was a spider web and snail in the shower

23 de novembro de 2022
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Javier

Thank you for your review. We cherish our customers and we are disheartened to hear of the experience you had with your end-of-tenancy cleaning service and we would like to deeply apologize for any inconvenience caused. We feel it would be prudent to clarify some of your comments.

On your arrival to the property you have noticed a cobweb in one of the bathrooms and that was quickly taken care of. There weren't any other issues identified following your thorough check of the property. Further, we have more than 30x photos clearly showing that the property has been cleaned to a very high standard.

Please do not hesitate, if we may be of any further assistance

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Ani and her colleague did a great job…

Ani and her colleague did a great job with the end of tenancy cleaning at our apartment. I’d definitely recommend her to anyone looking for cleaning services. Thank you Ani!

17 de novembro de 2022
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Rob

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Ani has been an excellent cleaner

Ani has been an excellent cleaner - shows up on time, leaves everything clean and tidy, and is very nice and kind to speak to. I have worked with her twice, will call her again!!!!! Great service.

17 de outubro de 2022
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Marina

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Great experience arrive on time and…

Great experience arrive on time and professional cleaning maching

18 de setembro de 2022
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Will

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

A million thank you for your…

A million thank you for your exceptional service! Professional, on time, super clean.

10 de setembro de 2022
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Yuyi

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

End of tenancy clean

Quick and thorough clean

6 de setembro de 2022
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Jimmy

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

10/10 would recommend!

Prompt, thorough, friendly and efficient.

Just brilliant!

2 de setembro de 2022
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Steven

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 3 em 5 estrelas

Recleaning was needed

The cleaner came on time, and was polite. We were late with taking our bags out, she was understanding and started cleaning the room that was ready (to be honest, it took us 15 minutes to take our bags downstairs, so we are not talking about a huge delay).

However, the lady didn't clean the hobs, didn't clean the surfaces, didn't clean the floor, there's dust and dirt everywhere. We defrosted the fridge, as they asked us, but the lady didn't bother to clean it. I wish I could include the pictures to show it. And on top of all, she just left all the rubbish bag in front of the door - they leaked, and created more mess that we had before her arrival.

I was offered a re-cleaning.

17 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing and easy!

Chris did a great job and left our flat spotless and fresh. We were very happy with this service.

Thank You!

16 de agosto de 2022
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Cora

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

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