clearlyfiltered.com Opiniões 

81
•
TrustScore: 2.5 em 5

2,3

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Classificada 1 em 5 estrelas

Customer service unresponsive. Sent replacement filter and billed me against my request. Very difficult to cancel. I am sure there are better options out there! Do NOT engage with this one.

Classificada 1 em 5 estrelas

I bought the Clearly filtered pitcher after reading Mamavation's review. It doesn't work on softened water from a well. The water still tastes salty. Trying to return the replacement filter from my su... Ver mais

Classificada 1 em 5 estrelas

I have an under the sink filtration system from clearly filtered. The previous owners owned it a year before me. It began to leak and flooded under my sink. When I called the company, the representati... Ver mais

Classificada 5 em 5 estrelas

If you want the cleanest water from your refrigerator or water bottle THIS IS IT!! The water tastes so clean. It is wonderful knowing you are not ingesting lead, plastics and medications in our drin... Ver mais

Informações sobre a empresa

  1. Fornecedor de filtros de água

Escrito pela empresa

Clearly Filtered makes advanced water filters and filtration systems that remove hundreds of contaminants typical carbon filters can’t. Its breakthrough Affinity® Filtration Technology targets chemicals, metals, and toxins that can’t be seen, smelled, or tasted, including fluoride, arsenic, and PFAS.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

81 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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(81)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Crystal-Clear Water with Peace of Mind

We couldn’t be happier with our Clearly Filtered Fridge Water Filter! From the moment we installed it, the difference in water quality was obvious. The taste is noticeably cleaner and fresher compared to the standard filters that came with our fridge. Knowing that this filter removes contaminants like chlorine, heavy metals, and pharmaceuticals while keeping essential minerals intact gives us real peace of mind.

Installation was a breeze, without any leaks or issues. Plus, the long filter life makes it a great value in the long run. If you’re serious about having the purest water for your family, this is the filter to get. Highly recommend!

1 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great all around

I learned about this brand about 10 years ago from a professional friend who travels a lot. He recommended the portable water bottle that offers good-tasting, clean water from any tap. I have bought two bottles and recommended Clearly Filtered to a friend, who is really pleased with his water bottle. The water quality, the price, the convenience and the customer service are tops. I buy filters in bulk so I don't run out.

12 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome Customer Care

My family is aware of the adverse affects of heavy metals and fluoride in drinking water. The Clearly Filtered system addresses our concerns thoroughly. Further, the warm, courteous, and responsive Customer Care was helpful in addressing my questions about the difficulties with my last filter by sending a complimentary Priming Bag.

6 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Filters are lost in the mail

Filters are lost in the mail , they have been in the same location which is 2 hrs away from us. Called customer service and she said it was our problem to find them. We ordered on 8th and it is the 23rd today, Anyone know of a good water filter pitcher that takes care of their customers?

23 de janeiro de 2025
Opinião espontânea
logótipo da clearlyfiltered.com

Resposta da clearlyfiltered.com

Sorry to hear that you haven't received your order yet, Tricia. Unfortunately, as long as a package is marked as "in transit" by USPS, we are unable to take action steps. If there is no update after 15 business days, please reach back out to us, so we can review any options with you.

Classificada 5 em 5 estrelas

Clearly Filtered is amazing

Clearly Filtered is amazing! I can taste the difference immediately. I work in multiple states and take my pitcher with me so I can have clean water to cook with and drink. We also have a fridge filter at our home. We love the way the clean water tastes and will never drink from tap again. We also have the water bottles. You have to suck very hard to get the water through the filter but having clean water wherever we go with worth that extra effort. Clearly Filtered also gives some of their profits back to the community and I think that is wonderful. When we order we get to choose between multiple charities and I like having a say in what charities I'm helping to support.

17 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very pleased with Clearly Filtered

Very pleased with the ease of setting up, the way it looks on the counter, rather elegant and inviting one to pour a glass. It doesn't take up much space, the smell, taste and texture of the water is pleasing. I am extremely sensitive to these things. We were drinking Distilled for a few years and any difference is extremely subtle.

2 de janeiro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Easy instalation

Easy instalation. Water tastes like plastic chemicals, even after flushing the line many gallons later.

29 de novembro de 2024
Opinião espontânea
logótipo da clearlyfiltered.com

Resposta da clearlyfiltered.com

Thank you for your feedback, Ray and Tish. While we do not guarantee a certain taste, these are high-performance filters and should noticeably improve the taste of your tap water.

1. Confirm your filter is securely attached to the upper reservoir, so that unfiltered water is not leaking into the lower chamber.
2. Soak the filter for 4 to 6 hours in cold or room temperature water, making sure it is fully submerged.
3. Re-prime the filter using the priming bag following the extended soak. The extra soak and prime will allow water to flush the filter and get rid of any residual taste.

Our filter's performance results are to 100 gallons, so we recommend replacement after 100 gallons of use. People drink water at different rates, so they reach the 100 gallon mark at different times.

We recommend the following:

1. Confirm your filter is securely attached to the upper reservoir, so that unfiltered water is not leaking into the lower chamber.
2. Soak the filter for 4 to 6 hours in cold or room temperature water, making sure it is fully submerged.
3. Re-prime the filter using the priming bag following the extended soak. The extra soak and prime will allow water to flush the filter and get rid of any residual taste.

Our filter's performance results are to 100 gallons, so we recommend replacement after 100 gallons of use. People drink water at different rates, so they reach the 100 gallon mark at different times.

You can also run the calculations yourself; the top reservoir is ½ gallon when completely full. If you fill it twice each day, you'll filter 100 gallons in 100 days, or around 3 months.

*If your tap water is heavily contaminated (most likely if you live in a large or older city), your filter must work harder to keep your water clean, which may decrease the life of the filter.

If you need any further assistance, don't hesitate to reach out to us at info@clearlyfiltered.com

Classificada 3 em 5 estrelas

No Truth in Customer Service by Clearly Filtered

Very inappropriate response from customer service! My problem is a mirror of that which was recently posted, 1/6/25, titled "Poor Customer Service and Bad Filter".
I was very diplomatic and thorough in describing two obvious defective filters that I have, which would not process perfectly clear municipal water in less than 12 hours each. A child like reply was received that offered no response to my well defined statement that suggested defective filters. People don't have time or patients for nonsense concerning important product issues. A legitimate, honest, and well-managed company would never respond to a good customer in the manner in which I just witnessed. What a shame, and what a sham! To all that read this - Be Ware! I will look elsewhere, and investigate the reputation of the next water filter company much better than I did with Clearly Filtered!

8 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service and bad filter

The filter never worked despite trying to prime it dozens of times using different methods. From day 1, took 2-3 days to fully empty making it useless. I was shocked at how rude the customer support was. They said they refunded me and when I checked, it was a whopping $7. Eventually they offered a "full" refund, but it was still not a full refund. Buyer beware. If the filter had worked or if they would have sent a replacement for their defective product, I would've been a long-time customer, but unfortunately will be switching to a different brand. Reading reviews, I see I am not the only one that's had a similar experience.

6 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This filter doesn't remove enough TDS

This filter doesn't remove enough TDS. After boiling the filtered water, the water gets very cloudy with many mineral residues floating.

15 de novembro de 2024
Opinião espontânea
logótipo da clearlyfiltered.com

Resposta da clearlyfiltered.com

Thank you for your feedback, Jun.

Our filters are not made to lower the TDS reading of your water. TDS meters don't actually detect all dissolved solids; they measure the electrical conductivity of water. Any electrolyte (e.g., calcium, magnesium, potassium) will increase the TDS reading, because the presence of electrolyte ions will increase the conductivity of the water. Our filters are not designed to target those electrolytes that are beneficial minerals.

TDS meters have been marketed as a way to tell if your water is clean or not, but this method of testing your water has a few issues that, without more information, make it unreliable as a measure of water quality:

• First, it only detects parts per million (ppm). Some contaminants are unhealthy in much smaller amounts like parts per billion (ppb) or even parts per trillion (ppt). It is for that very reason that we test to ppb and ppt in some cases. (You can see the full Lab Results here.)
• Second, since TDS meters generally only detect ions, a high reading assumes that all electrolytes are bad. Essential nutrients like calcium, magnesium, and potassium are electrolytes and are big parts of what make water healthy!
• Third, it will not detect other contaminants (e.g., benzene) that are not electrolytes but are still harmful to your health.
• Fourth, organic compounds, like benzene, actually make water less conductive–they increase the resistivity of the water. For example, the conductivity of water decreases when there is a big oil spill. So when organic-compound contaminants are removed conductivity increases. This means the TDS meter, which measures conductivity, will register an increase when the water is cleaner!
• Fifth, mixing with the CO2 in the air during filtration and pouring causes CO2 to dissolve in the water, which forms carbonic acid. Increases in carbonic acid in water also increases the conductivity of water, which may register as an increase in a TDS meter, even though the water did not become more contaminated.

Since the Affinity Filtration Technology used by Clearly Filtered filters is an ionic absorption process, there is a chance that the water molecules and various minerals that pass through the filter are actually electrically charged differently once they pass through the filter. We have seen TDS readings that are higher once the water actually passes through the filter, further showcasing the idea that using TDS is not an accurate means of determining water cleanliness.

As mentioned, any non-electrolyte will decrease the TDS reading. You can actually test this yourself by measuring a glass of water and then pouring sugar into the glass, stirring it, and measuring it again. As you add sugar (an organic compound), you will see that number drop. (We conducted this experiment for ourselves, which you can watch here.)

Simply put, there are many reasons that a TDS meter may show a higher reading after filtration through our products that have nothing to do with increased contaminants–and, in fact, it may even indicate that your water has less organic-compound contaminants.

For an even more in-depth explanation, you can read our TDS blog post on our website!

Please reach out if there is anything we can help with.

Classificada 2 em 5 estrelas

I don’t think it is worth it

The filters seemed to be ok at first. The pitcher is cheap thin plastic and the little flip up thing on the front broke off washing it. After my two filters I noticed this white residue on my coffee kettle that wasn’t there when I used bottled water. My third filter came and it looked like someone scraped it on the cement. It wouldn’t thread on to the primer or my pitcher properly and leaked. I emailed them and they asked for pictures which I sent back. Then they emailed me wanting video of it leaking. By then I already threw it away because it was soaked leaking on my counter. They never offered to replace it and told me I needed to hold onto it until troubleshooting was finished. There is no troubleshooting something that is destroyed and won’t screw on. I am a machinist and deal with threads on a daily basis and understand how they work.

28 de dezembro de 2024
Opinião espontânea
logótipo da clearlyfiltered.com

Resposta da clearlyfiltered.com

Thank you for your feedback, Craig and sorry to hear about your experience. I do see that our customer experience team was able to send you a complimentary replacement filter, but if you continue to experience issues, don't hesitate to reach out via info@clearlyfiltered.com

Classificada 5 em 5 estrelas

Refrigerator Filter

In line refrigerator filter made a big difference in the taste. Water taste much cleaner. Hopefully it removes the chemicals they claim that it does. Very pleased.

19 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Source of Family Water Quality

We started the journey to better water quality after the city we live in added chlorine and other chemicals to the municiple water. Clearly Filtered Company offered the best system to meet our needs. We started with the pitcher filter, and than added the inline refrigerator filter. The taste of the water immediately changed. This year we added the under the sink filters to help with cooking water. Love the subscriptions as it is on a yearly cycle, as not to lapse in our family's water quality. Thank you for your productsm and service.

14 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Inline filter

We bought the inline filter and it was easy to install and prime. My next sip was noticeably better. The water just tasted cleaner and our ice cubes were clearer. Overall, the decision to invest in a Clearly Filtered product was a decision to take our health more seriously.

1 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best tasting water ever!

I have been a Clearly Filtered Customer for many years and used the water jugs. Last year I decided to purchase the under the sink filters for the cold water. So easy to install and replace the filters. I've never tasted such great water and I'm not a fan of plain water. Now with Clearly Filtered I am. As a cancer survivor, it is important for me to drink the best water ever. I highly recommend the Clearly Filtered products. Everyone is always attentive to my needs and questions. Don't even consider another filtering system--there is only one: Clearly Filtered.

12 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The product arrived quickly

The product arrived quickly. The water tastes great. We travel across the country and I’m confident in the quality of the water no matter where I travel and get my water.

8 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Im a senior woman living in an apt with…

Im a senior woman living in an apt with about 500 ft sq...the kitcfhen has very limited counter space. The under sink filtration systems are not allowed, and with so little space, the other on the counter systems were not an option...I had tried other pitcher systems, but found them to be unsatisfactory. When I found Clearly Filtered about 5 yrs ago I had done extensive research into pitcher systems and found that CF filtered out nearly 100% of all the harmful chemicals...I am especially interested in drinking water that is free of flouride, chloride and toxins like pesticides, herbicides and heavy metals. I was grateful to find out the testing facility is a third party (not in-house).

To clarify, I have been using this product for over four years during which I've had a couple of questions and found the customer service is above and beyond...

The team at CF are knowledgeable, friendly and genuinely there to help..I might also add they don't out-source to another country...so everyone, of course, speaks English--always a plus in my book..

I live alone so since a filter will clean up to 100 gallons, I only have to change it every several months. another plus, as the filters are one of the higher cost items in my budget

So until the powers that be stop spraying our skies with poisens, and contaminating our underground water sources, I will continue to budget within my small Social Security money to continue using this company and their products

5 de novembro de 2024
Opinião espontânea

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