My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Ver mais
A empresa respondeu
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Ver mais
A empresa respondeu
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Informações de contacto
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Reino Unido
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
4,9
Excelente
308 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Exceptional delivery service
29 de novembro de 2022
Resposta da Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Highly recommended!
Great communication, good value and fast shipping - highly recommended supplier
30 de novembro de 2022
Resposta da Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Fantastic service from underfloor shop
Fantastic service from underfloor shop, from order to delivery in less than 24 hours! great communication and all around service..
18 de novembro de 2022
Opinião espontânea
Resposta da Cli-Mate
Thanks for leaving a review, it's great to hear from you and such positive comments from customers. We'll share this with the team.
Underfloor Shop
Good prompt and efficient service.
8 de novembro de 2022
Resposta da Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Resposta da Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Great customer servce
Purchasing journey was great of quality kit. Was let down by APC delivery but underfloor shop Customer service quickly resolved.
11 de novembro de 2022
Resposta da Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Swift acknowledgement of order and…
Swift acknowledgement of order and payment and next day delivery!! Great service!
8 de novembro de 2022
Resposta da Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Good price and super quick delivery
31 de outubro de 2022
Resposta da Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Resposta da Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Efficient and fast!
1 de novembro de 2022
Resposta da Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Quick delivery
7 de outubro de 2022
Resposta da Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Great service and advice
Great service and advice, responsive, fast delivery, Megun was absolutely brilliant on the phone and email, pleasure to deal with.
Fast delivery and now the plumber can come!
14 de outubro de 2022
Opinião espontânea
Resposta da Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Fast efficient service at a good price.
Fast efficient service at a good price.
I also phoned the number on the invoice for an equity into other comparable products and got some helpful advice from a polite guy called Ben.
10/10
7 de outubro de 2022
Resposta da Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Resposta da Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Your site stated items were in stock
Your site stated items were in stock, I ordered on a next day delivery, items never arrived, I was then emailed saying these would be sent next week, only to be emailed again saying not white had arrived, complete waste of time.
29 de setembro de 2022
Resposta da Cli-Mate
We're sorry that we have not delivered on our great customer service on this occasion. We are reviewing supply demands at this time to ensure we continue to offer good service and meet our customers expectations at all times.
Regards
Underfloor Shop
Resposta da Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Excellent service
Excellent service, arrived the very next day. Would definitely use again!
28 de setembro de 2022
Resposta da Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Resposta da Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Superb service
14 de setembro de 2022
Resposta da Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Brandon superb
16 de setembro de 2022
Resposta da Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
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