Click Blocks Opiniões 574

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Grandchildren love the set of blocks we received. There was a problem with one of the light up blocks but this was quickly resolved by Isabelle from customer services. I will definately be making fu... Ver mais

Classificada 5 em 5 estrelas

Great customer service, had a minor issue due to the courier being rough with the package but its been rectify asap. My daughter love the blocks, has requested a 2nd set. Highly recommended. Thank y... Ver mais

Classificada 5 em 5 estrelas

My kids couldn't wait to get into these and it's so good to see them building in real life, rather than on screens! Great customer service too! When I explained that my package had a damaged bloc... Ver mais

Classificada 5 em 5 estrelas

These click blocks are absolutely brilliant My grandchildren love them and the screens are no longer lifted as soon as they arrive home from school. The fun the giggles and laughter that fills my... Ver mais


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

574 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 52% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Great service …

I had a query as didn’t know if the free gift which was advertised with the legendary pack was included .
Customer Services were prompt in dealing with my enquiry and assured me it was.
Looking forward to giving these blocks to my grandson for Christmas and playing with them myself 🤣😊

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service…

The customer service and response times when answering emails are excellent. I had an issue with delivery and click blocks resolved it for me really quickly. Thank you

15 de dezembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Really poor

Really poor. Item packaged terribly with explanation that this is because it lacks a storage box. Delivery was extremely delayed but this is not I appreciate the fault of the manufacturer. The misleading advertising however is at the fault of the company

18 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy

Do not buy. Poor quality, packaging and not worth half the price. Extremely poor misleading and dishonest advertising.
Do not rely on offer to return for full refund if not satisfied as this will cost you more to return to china than original price. Will offer poor percentage refund and may offer a so called starter pack free as apparent goodwill gesture with request for 5 star positive review which I assume accounts for the positive reviews received.
Total waste of money

10 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company is a scam from China!

This company is a scam! It took over 2 weeks for my order to arrive. It bears no resemblance to the photos/videos shown on line. I received 35 very small cubes, which fit in the palm of my hand - not the 150 shown on line. Also, there was no background material as shown in the adverts. I am not sure these magnetic cubes even meet UK standards and are safe. I will certainly not be giving them to my grandchild. The company is based in China so return is impossible or extremely expensive. There are hundreds of positive reviews on line but if you put on an angry emoji you will see how many people have actually been scammed. These are then hidden. Be warned!!

17 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

DON’T BUY FROM THIS SCAMMERS!!

DON’T BUY FROM THIS SCAMMERS!!
What an awful scam!! I’ve paid £30 for the what they call ‚Elite pack’ and received a tiny parcel in a plastic bag! Disgusting liars!!!

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The kids absolutely love these blocks

The kids absolutely love these blocks. We ordered a second set after the first one was such a hit. Unfortunately, one of the second set was damaged. This was quickly resolved by emailing Click blocks. I would definitely purchase from them again.

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Can’t praise this you and company…

Can’t praise this you and company enough, amazing blocks that keeps my 6yo entertained, and costumer service is very helpful, the order takes a couple of weeks to arrive but that’s due to it coming from outside of England. Thank you again

17 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Order the blocks off Amazon instead

Dont use this company. After waiting two weeks for my order to arrive (and missing my sons birthday) I was shocked to find the smallest package in my letter box. For £19.95 The "Pro Pack" comes with just 35 blocks. Thats not enough to build anything with and certainly doesn't reflect what's in the pictures on their website. After asking for a refund, I was informed that Id have to pay for the return to China which was likely to cost more than the what i paid so I was offered 20% back instead. My son still wanted some blocks so I gave up and ordered 150 blocks off Amazon for the same price. Id recommend others do the same

12 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid buying from the company

Avoid buying from the company. The advertising is misleading and customer services is a joke. My parcel took ages to arrive, then turned up in a plastic bag, rather than the box shown in all the adverts. The product looks cheap and unfit to be given as a gift. I tried to contact customer services but I suspect it's a robot on the other end of the email as they only message in the middle of the night and repeatedly ask for the same information I have already given them e.g order number and reason for return. They are making it impossible to arrange a return.

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really good service

Really good service, customer services is next level and super helpful and polite. My order came very quickly even with the mad Christmas rush and the blocks look very good quality, I can’t wait for my son to open his! Thank you!

16 de dezembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Expensive for what it is, but good customer service

Good customer service, however expensive for what it is

15 de dezembro de 2025
Opinião espontânea
logótipo da Click Blocks

Resposta da Click Blocks

Thank you for taking the time to leave a review. We really appreciate your kind words about our customer service.

We understand that pricing is always subjective, and feedback like this is helpful for us. Our pricing reflects the quality of the materials, the strength of the magnets, safety testing, and the level of support we provide to our customers, but we appreciate that it may not feel like the right value for everyone.

Thank you again for your honesty and for acknowledging our support team.

Classificada 2 em 5 estrelas

So disappointed

So disappointed! I have now been waiting almost 3 weeks on a gift for my nephew....still no sign of it. Ordered 27th Nov.

27 de novembro de 2025
Opinião espontânea
logótipo da Click Blocks

Resposta da Click Blocks

Thank you for sharing your feedback, and I’m really sorry for the frustration this delay has caused, especially as this was meant to be a gift for your nephew.

We understand how disappointing it is when an order takes longer than expected, particularly during the busy pre-Christmas period. As we ship internationally and work with external courier partners, deliveries can occasionally take longer than anticipated due to increased seasonal volumes and local courier delays.

That said, we absolutely want to check on this for you and make sure your order is progressing as it should. Please contact our support team at info@click-blocks.com
with your order number, and we’ll review the tracking and update you directly.

We appreciate your patience and understand how important timely delivery is for gifts.

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