Click Loans Opiniões 108

TrustScore: 1 em 5

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Classificada 1 em 5 estrelas

The worst people I have ever dealt with, crooked as they come. Loaned money in a Province not licensed to loan in. Reported them to our Regulatory and Licensing Board.

Classificada 1 em 5 estrelas

I have an existing loan with ClickLoans and wanted to refinance to purchase a business as an investment. It has been 6 weeks since my initial enquiry, and I still have no real confirmation of updates... Ver mais

Classificada 2 em 5 estrelas

Like many of the other reviews, Click Loans drew me in with a competitive interest rate but have slowly raised this to the point it is no longer anywhere near competitive. Still no word from them rega... Ver mais

Classificada 1 em 5 estrelas

Avoid Avoid Avoid Avoid Avoid using Click Loans they will start you on a low rate then bump it up even when the reserve bank is on hold absolute low life company..And a message to Click Loans do not t... Ver mais

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. Consultor financeiro

Informação fornecida por diversas fontes externas

Click Loans is an Australian owned business that was created to provide a great online home loan experience. While we are an online based business, we are real people based in real Australian cities, and are always available to chat, talk, message or video call anytime you want. You'll notice our website isn't about lead generation but focused on providing Aussie home owners with a great online home loan experience. Start with our preliminary 8 question rate quote. It generally takes less than 60 seconds. Whilst Click Loans has been backed by some of Australia's largest technological and financial institutions we'd like to think we are a small business at heart with a real focus on a great customer outcome.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

108 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

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Classificada 5 em 5 estrelas

Changed my life!!

Click loans have changed my life. Before I was struggling with debt and a mortgage interest rate that was way higher than today's rate. The conventional banks would not allow me to consolidate my debts with my home loan and reduce my interest rate to a comparative rate. Click loans allowed me to do all of this and saved me hundreds of dollars every month. I feel like I have been given a second chance at life. I can now enjoy my life stress free. Thank you Click Loans

3 de julho de 2016
Opinião espontânea
logótipo da Click Loans

Resposta da Click Loans

Hi Diana,

Thank you for a great review. We are very happy that your experience with us was life changing and you are now able to save $000's on your mortgage repayments! That's what we're here for - to change lives for the better! Please don't forget us. We're always here to help!

Regards,
Ira @ Click Loans

Classificada 5 em 5 estrelas

Thoroughly professional, excellent service no hesitations to recommend to any and all.

My experience with Click Loans and especially Sarah Moore was exceptional. Polite, courteous and very helpful in any matters regarding my refinancing, guided me through every step with a demeanour that made me feel appreciated and human!. Even when I was slack on my own behalf. A truly great experience from a finance company that treated me as a person and not a number. Will certainly use them for any other finance requirements. Shane Clark. Weipa Australia

2 de julho de 2016
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Resposta da Click Loans

Hi Shane,

Thank you for your kind words. We are delighted that we were able to assist you with your home loan. Here, at Click Loans we strive to achieve 100% customer satisfaction. We are dedicated to excellence and fast results. Glad that we delivered that to you. Please contact us again if you ever need us. We're only a phone call away!

Regards,
Ira @ Click Loans

Classificada 4 em 5 estrelas

Fadi At Click Home Loans

Hi Every one
I'm self Employed & found the Banks wouldn't help
With my Refinance of my House & Business Loans.
I was struggling this year to repay my Business loans
As work was very slow past 12 months.
Thanks to Fadi & Click Home Loans
For Unlocking the Equity in my Home.
To Refiance myself & make life a lot easier
For Myself & my Family.
Would Recommend Click Homes to Everyone
Kind Regards
Peter Neave

27 de junho de 2016
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Resposta da Click Loans

Hi Peter,

Thank you for recommending Click Loans. We are glad to hear that your refinance went well. As it often the case, it can take a lot of time and energy to refinance your home loan. At Click Loans, our customers are pleasantly surprised how easy we can make refinance. That's what we're here for - to take away your headache and find you a great rate!

Regards
Ira @ Click Loans

Classificada 5 em 5 estrelas

Quick and efficient to deal with

Very smooth process, good communication and ready to assist if needed

24 de junho de 2016
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Resposta da Click Loans

Hi Grahame

Thank you for your review. It's great to hear you enjoyed your experience with Click Loans. We are dedicated to fast and efficient processing of your loan application. Please don't hesitate to contact us again if you need to refinance your home loan.

Regards,
Ira @ Click Loans

Classificada 5 em 5 estrelas

Fantastic to deal with.

From the outset nothing was too much trouble.
I had the great pleasure of Samantha Tannous looking after me.
I had 2 mortgages to refinance and although there were some hurdles, Samantha was amazing and always just an email or phone call away.
She followed up on everything and was always happy and very knowledgeable.
I also had the pleasure of dealing with Vinh Lam. He was also great and very helpful.
I would recommend Click Loans to everyone.
They get the job done and make a sometimes stressful and difficult experience easy.
I hope you are lucky enough to deal with Samantha & Vinh.
John Easey.

23 de junho de 2016
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Resposta da Click Loans

Hi John

Thank you for your review. It's good to know that we made the whole refinance process easy for you. Here, at Click Loans we keep in touch with our customers and help them every step of the way! I will pass your kind words onto Samantha and Vinh. All the best to you and please contact us again should you need our assistance in the future.

Kind regards
Ira @ Click Loans

Classificada 5 em 5 estrelas

Great service and company

I refinanced my home loan to ClickLoans and everything went smoothly, although there were some delayed responses and it provides a good service overall. I would like to recommend this company to others.

22 de junho de 2016
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Resposta da Click Loans

Hi Stanley

Thank you for recommending Click Loans. It's great to hear that you found refinancing of your home loan easy. All the best to you and please don't hesitate to contact us should you need assistance again.
Regards
Ira @ Click Loans

Classificada 5 em 5 estrelas

Great personal service.

I would thoroughly recommend click loans for you home loan needs. No matter what your situation they will guide you through the process one step at a time with no confusion. I would recommend Lauren Brown and Sarah Walwayn for their personal service and updates throughout our process. Very professional and mostly online making it easy to upload documents etc at any time. Straight to the portal and your personal broker.

20 de junho de 2016
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Resposta da Click Loans

Hi Tara-lee

Thank you for sharing your opinion. It's great to hear you had enjoyable experience with our team. Please let us know if you need us again in the future. We would be delighted to help you again!

Regards
Ira @ Click Loans

Classificada 5 em 5 estrelas

The whole process was so simple and painless.

I run my own business and do not have the time to run around to banks and finance companies so I thought I would give an online broker a go. After doing some research online and through ASIC I was happy to give Click Loans a go. WOW! the whole process was just so simple and easy. Downloading documents to their site was a breeze and if any issues arose they sent through an e-mail and we very quickly addressed the issue. The one thing that I would say is when sending e-mails to them I cc'd anyone that I had dealt with just to ensure that everyone knew what was happening and then found that they were doing the same. Great communication resulted in a very smooth process and on time settlement. Thank you Click Loans - you've won me.

17 de junho de 2016
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logótipo da Click Loans

Resposta da Click Loans

Hi Lee,

It was an absolute pleasure assisting you with your home loan. Thanks for letting us to deliver this experience to you! Here, at Click Loans, we aim to make the home loan application process as simple as possible. We are glad that we achieved this goal with you!

Regards,
Ira @ Click Loans

Classificada 4 em 5 estrelas

Click Loans

Laura Gibbs, the finance consultant was excellent. Followed up with everything and stayed in touch throughout the whole application process.
Only criticism was final settlement date from Click Loans was vague and reassuring.

26 de maio de 2016
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logótipo da Click Loans

Resposta da Click Loans

Hi Ian,

Thank you for choosing Click Loans. We value your opinion and we will try and improve our customer service in the future. Our goal is to become number one mortgage broker for Aussies and to achieve 100% customer satisfaction! We have got an amazing team for that! All the best to you and please contact us again should you need assistance with your home loan.

Regards,
Ira @ Click Loans

Classificada 5 em 5 estrelas

excellent and fast service

From the first contact Ted looked after our interest and was very helpful all the way to the settlement date.

We are very pleased with the final results.

Thank you Ted and the team.

Regards

Amir & Zina

20 de maio de 2016
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logótipo da Click Loans

Resposta da Click Loans

Hi Amir & Zina,

Thanks for letting our fantastic team to help you with your home loan! If you ever need us in the future, please don't hesitate to contact us. We would be delighted to assist you again.

Regards
Ira @ Click Loans

Classificada 5 em 5 estrelas

Rate Cut

Sam from Click Loans was terrific. I had some issue's with my Lender and he had it resolved in 1 day!
Great people to deal with.
Thanks again Sam

18 de maio de 2016
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Resposta da Click Loans

Hi Brett,

Thanks for choosing Click Loans. It's great to hear you're happy with the result! Our team is dedicated to fast and easy processing of your application. This is what sets us apart from other lenders. All the best to you and please don't hesitate to contact us should you need refinancing in the future!

Regards
Ira @ Click Loans

Classificada 5 em 5 estrelas

Refinance and construction loan made simple!

Came across this company when googling best mortgage rates and while slightly skeptical at first that mortgages could really be this simple I thought I would give them a go - plus I love to do as much business on line as I possibly can. So filled out the details on line and uploaded my documents onto my "dashboard" and then the process started and made speedy progress from pending to approved to settled, and all the while being updated from the Click Team every few days. Great and efficient service and refreshingly this company does what it claims. Super impressed and wouldn't hesitate to recommend them!

9 de maio de 2016
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logótipo da Click Loans

Resposta da Click Loans

Hi Chris,

Thanks for letting us to help you out with getting a mortgage. Here, at Click Loans we are dedicated to make a home loan application process as easy as possible for Aussies! Glad we could help! If you need to refinance your mortgage in the future, please don't forget us. We're only a phone call away! :)

Best regards
Ira @ Click Loans

Classificada 3 em 5 estrelas

The click loan process

The concept of this type of assistance for sole traders is awesome however some of their so called experts need some serious training on how to step clients throughout the whole process. My husband and I have never done a loan of this type before and it was an extremely stressful experience thanks to the broker we got assigned to. Would definitely recommend Click just not the broker.

6 de maio de 2016
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logótipo da Click Loans

Resposta da Click Loans

Hi Vicki

Thank you for choosing Click Loans. We definitely will take this information on board and try to improve our customer service. Please don't hesitate to give us a call in the future if you need our assistance.

Regards
Ira @ Click Loans

Classificada 5 em 5 estrelas

Excellent service

Excellent service from beginning to end, awesome experience. All the staff i dealt - Simon, David were extremely passionate and guided us very well though out the process

2 de maio de 2016
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logótipo da Click Loans

Resposta da Click Loans

Hi Abhishek,

Thank you for choosing Click Loans. We are dedicated to fast and efficient process. We're glad you enjoyed the experience. All the best to you in the future!

Regards,
Ira @ Click Loans

Classificada 5 em 5 estrelas

Simple,no fuss & easy. Great service.

I found the whole process almost too easy and the staff organising the loan through them were fantastic. Helpful and good to deal with. For a person with a busy lifestyle, the service etc. was superb. Thank you.
David

30 de abril de 2016
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logótipo da Click Loans

Resposta da Click Loans

Hi David,

Thank you for choosing us as your mortgage broker. We are delighted that you enjoyed dealing with our great friendly team!

Regards, Ira @ Click Loans

Classificada 4 em 5 estrelas

Refinancing of investment property

The Click loan consultant who handled the refinancing of our investment property helped us all the way, from the initial requirements that we have to submit, the mortgage documents we have to complete and until the settlement of our loan. Most of the processes involved were done through phone communications and sending and receiving pertinent documents by email which made it very convenient for us. Through all these, the consultant was always available to give us advise on what to do.
Lastly, the consultant was able to provide us with a very competitive rate that enable us to save money.

29 de abril de 2016
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Resposta da Click Loans

Hi Enrico,

We are happy that we were able to assist you. Please don't hesitate to contact us in the future if you have any questions.

Kind regards,
Team @ Click Loans

Classificada 5 em 5 estrelas

Great service

Refinancing my home via clickloans and only have great things to say ! Sarah was outstanding with the service, prompt responses, clear with instructions and always kept me up to date with the progress!! Settlement day is today! Life saver she is and also thanks to Vinh and the rest of team at clickloans I can now finally get back on track !!

28 de abril de 2016
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logótipo da Click Loans

Resposta da Click Loans

Hi RC,

Thank you for your kind words. Here, at Click Loans, we are dedicated to exceptional customer service and fast results. All the best with your settlement today!

Kind regards
Click Loans Team

Classificada 5 em 5 estrelas

Happy Customer

I have recently decided to refinance my mortgage and a friend has recommended click-loans.
Upon a contact from the company all the staff were extremely helpful and prompt.
All of my questions were answered and the process was explained in detail. Even when the bank was delayed in processing my application my Finance Consultant Andrew was there to advise of the delays straight away.
Thanks again and I’ll be sure to spread the word!

8 de abril de 2016
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logótipo da Click Loans

Resposta da Click Loans

Hi Alia, thank you for you positive review. It's great to hear from satisfied customers, especially when our staff were there to assist you the whole way. Kind regards,
Alex @ Click Loans

Classificada 5 em 5 estrelas

Clear communication, no fuss, friendly and professional

Everyone we dealt with was gracious, friendly and professional. We were regularly updated by phone or email as to where things were at and what time frames to expect on various stages of the loan process.
Contracts and paperwork were clearly worded, with no hidden agendas.
Much less fuss than the big banks, loved that 90% could be sorted whilst sitting at the computer, & would recommend with confidence.

4 de abril de 2016
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logótipo da Click Loans

Resposta da Click Loans

Hi Nadia, thank you for your great review. Our goal at Click Loans is to make the home loan process as simple as possible. It sounds like we have achieved this with you. Kind regards, Alex @ Click Loans

Classificada 5 em 5 estrelas

Excellent service

I was very impressed by the overall experience of dealing with the Click Loan staff. Throughout the process Simon, Lauren and Vihn were only to helpful with nothing being to much trouble.

1 de abril de 2016
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logótipo da Click Loans

Resposta da Click Loans

Hi Tas, I'm glad you enjoyed your Click Loans experience. It's great to hear that our staff were so helpful throughout the whole process. Thank you for using Click Loans. Kind regards, Alex @ Click Loans

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