ClickTech HUB Opiniões 19

Resposta da ClickTech HUB

Há 20 horas

Hey,

Thank you so much for your review, this really means a lot to us.

It's good to hear that you are enjoying the challenges and the way that these are formatted! Keep logging in and continuing the daily tasks to maintain your streak and develop your knowledge in AI.

Can't wait to see how you progress!

Thanks,

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

Há 1 dia

Hi,

Thank you for your positive feedback! It's great to hear that you are enjoying the challenges and have been learning about new AI models! That's exactly what we aim for, so it genuinely means a lot to hear that from you.

Alongside our challenges you also have access to Playbooks & SOPs which provide clear, easy to follow & practical guidance to help you achieve results.

Can't wait to see how you continue to progress through the platform.

thanks,

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

Há 1 dia

Hi,

Thank you so much for your 5 star review.

It looks like you've made a start at our challenges, which is great to see. We really hope the course helps you to learn more about AI and gain skills to achieve your goals.

Let us know if there's anything further we can support with.

Many thanks,

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

Há 2 dias

Hi,

Thank you so much for your positive feedback, we truly appreciate it.

Alongside the courses, you have access to Omni AI, your all in one AI workspace (included in your ClickTech HUB subscription) perfect for putting your learning into action, creating content, generating images, and so much more. It’s there to really accelerate your progress 🚀

Looking forward to seeing how you progress!

Thanks,

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

Há 2 dias

Hi Jeanette,

Thanks so much for your positive words, it's great to hear that you are finding the learning easy and it's helping to have everything in one place.

I can see you're making great progress with our 30 day AI challenge, which is exactly where we recommend our members start.

We can't wait to see your progress, let us know if there's anything further we can support with.

Thanks,

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

Há 4 dias

Hi Kristen,

Thank you so much for the amazing review! We love hearing that you found the platform cool and easy to use, that’s exactly what we strive for 😊

We’re sorry to hear you didn’t get the chance to fully make the most of your trial, but it’s great to know you’re planning to come back and give it another go. We’ll be here ready to support you whenever you do!

Thanks again for being a member, and we look forward to seeing you again soon.

All the best,

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

Há 5 dias

Hi Midas,

We’re really sorry to hear about your experience, and we understand how frustrating this must have been, especially not being able to access your account or view the Terms & Conditions during sign up. That’s not the experience we want anyone to have, and we’ll be investigating this further to make sure it’s improved.

I can see that you first contacted us on 31st March, and our support team responded within one working day on 1st April from support@clicktech.com, sharing the Terms & Conditions along with steps to help you access your account. I'm sorry if this didn’t reach you or resolve things at the time.

I can confirm we have received your latest message over the weekend, and our support team will be responding today. As part of our 30-day money-back guarantee, we’ll be issuing you a full refund and closing your account to prevent any further charges.

Our aim is always to create a straightforward, supportive experience where people can confidently learn about AI, and we truly appreciate you bringing this to our attention so we can continue improving.

Please do reach out if we can be of any further assistance.

Regards,

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

Há 5 dias

Hi,

Thank you so much for the positive review, it really means a lot to us and we're so glad to hear that you are starting to learn more about AI through ClickTech HUB.

Please do ensure to keep up all the great effort you have made in the 30 day AI challenge, you also get 2000 credits per month to use Omni AI to help apply your learnings.

Do reach out if you have any questions or require any additional support at all, we're always here to help.

Many thanks,

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

Actualizada há 3 dias

UPDATE: Thank you so much for updating your review to reflect your recent experience and thank you for giving us the opportunity to resolve your query. We aim to work through any queries with our members in a timely and personable manner.

Please do reach out if there's anything further we can support with
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Hi Oladeji,

Thank you for taking the time to share further details with us, we’re glad we were able to locate your account and review this properly.

We’re sorry for the frustration this situation has caused. As part of our subscription process, there were multiple attempts to collect payment, and notifications were sent to keep you informed throughout. That said, we understand this still led to a poor experience on your side.

While this falls outside of our standard 30-day money-back guarantee, we’ve made an exception to issue a full refund as a gesture of goodwill, which our Support team have reached out to confirm this afternoon. We hope this demonstrates that we do take feedback seriously and aim to support our members fairly.

We genuinely want everyone to have a positive experience with ClickTech HUB, and we appreciate you bringing this to our attention. We wish you all the best in your continued learning journey.

Please do reach out if there is anything further we can support with

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

Há 5 dias

Hi Phumelele,

Thank you so much for your 5 star review! We're really glad to hear that you found the information easy to navigate and well organised, that’s exactly what we aim for.

We built this platform with everyone in mind, especially those who may not feel tech-savvy, so it means a lot to know it’s working for you. Supporting and enabling your learning journey is exactly why we’re here.

As you continue, we’d also recommend trying Omni AI to help embed the new skills you are learning from the HUB.


Thanks again for your kind words and for being part of our community! 🚀

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

10/04/2026

Hi Alex,

Thank you so much for the amazing review! We're thrilled to hear that you are finding the platform user friendly and easy to navigate.

It’s great to know that the short, structured tasks helped make the learning experience both manageable and impactful, that’s exactly what we designed it for. We're especially glad you feel you're gaining a lot from the courses!

Thanks again for your support, and we’re excited to keep supporting your learning journey 🚀

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

10/04/2026

Hi Sylvie,

Thank you so much for your kind words, it's great to see that you are enjoying our 30 day AI challenge and making use of Omni AI to embed the skills you are learning.

Keep up the fantastic work!

Thanks,

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

9/04/2026

Hi Daryl,

Thank you for your review! We're really glad to hear you gained new knowledge about AI, that’s exactly what we aim for.

If you’re looking to take your learning even further, we’d definitely recommend exploring Omni AI. It’s a great next step to deepen your understanding and start applying what you’ve learned in more advanced, practical ways.

Appreciate you being part of the journey with us! 🚀

Thanks,

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

9/04/2026

Hi,

Thank you so much for your recent review - we highly appreciate it! It's great to see that you are continuing to complete our 30 day AI challenge and using Omni AI alongside this to embed your knowledge.

If there’s ever anything you need or want help getting more out of the platform, we’re always here for you.

Thanks again for being part of ClickTech HUB, we really appreciate your support.

Many thanks,

Connie
Customer Success Manager @ ClickTech

Resposta da ClickTech HUB

2/04/2026

Hi Marcin,

Thank you for your review, and I’m really sorry to hear that your experience hasn’t been a positive one so far, I completely understand how frustrating this must feel.

I’ve asked our Support team to prioritise your request, so this will be actioned as quickly as possible.

Just to provide some clarity, we’re a UK-based team and when you contacted support, you should have received an automated confirmation outlining our response timeframe of within 1 working day. I can see that your message came through yesterday morning, so we were due to respond by the end of today and are still within that timeframe.

That said, we always aim to resolve matters as quickly as we can, and I’ve flagged your case to ensure it’s handled promptly.

Thank you for your patience, and if there’s anything further you need in the meantime, please don’t hesitate to reach out.

Kind regards,

Connie
Customer Success Manager @ ClickTech HUB