Shipping took about 6 days to reach me
Shipping took about 6 days to reach me, which was within the window they quoted. Had one question about album art and support replied within a day.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Shipping took about 6 days to reach me, which was within the window they quoted. Had one question about album art and support replied within a day.
Yet another one here! Cheap plastic supposedly mp3 player. Not even going to entertain my time trying to use it. Definitely not as described or looks like from site. Don’t waste your time or money.
The package supposedly arrived, but in a city 100 miles away from me. Cloffa is a scam: DON'T BUY FROM TH
This wouldn't sync my music library on my macbook. The "premium carrying case" is about a 5 dollar item on amazon for $39.95, same with the stand. When I finally got a response I was given an address in China for a return. Don't waste your time and money on this chinese junk.
Bought this so I'd stop draining my phone playing music. It just works. Easy to use, holds everything I've got, feels sturdy. I'm not great with tech and I still had it running in a couple minutes. No complaints so far.
This seems to be a scam. I thought I was ordering from a company in the USA. But the item was dispatched from China. A few weeks later the item is marked as 'delivered' but I haven't received the item and nobody seems to be helping me. Avoid....
Quite certain Cloffa.com is yet another internet scam. Seemed legit when I ordered, now no ordered products nearly four weeks later. Tracking site has an update date of 23 June 2026 that says "Your package is waiting to be picked up by the carrier." No response from vendor to my email query either. Moral of the story: Never order from vendors advertising on Facebook.
Absolutely abysmal customer service. I have been trying to resolve a shipping issue for an order I placed in March. It is now July and I've yet to receive my item. I had to contact Cloffa first to find out the order was shipped to the wrong address. Then they took 2 weeks to track it down and did NOT contact me--I had to check in with them. They allegedly sent a replacement but the tracking service shows that the item is still sitting somewhere in China. DO NOT order from this company
Order the 'Classic MP3' player from them. Total false advertising. doesn't look like the product pictured. No real wheel. Very bad interface for music, practically unusable. Cover art? thats just in the pictures on the website silly. They said I'd get 128GB built-in, got a crappy class 3 256GB SD card only. No built in. I wasted my 70$ CAD. Don't make my mistake!
Before buying I was nervous about two things: would it actually hold my whole music library, and would setup be a hassle since I'm not great with tech. Turns out I didn't need to worry. The 2TB option fit my entire lossless collection with tons of room to spare, and plugging it in and dragging files over took maybe 10 minutes total, no special software, no confusing menus.
TOTAL SCAM. DO NOT ORDER. Update: After one full month and a couple of emails that went nowhere, I did a charge back on my charge card. I got an email the next day from Cloffa saying that they are tracking down my order and would I reverse the charge back. I responded that I would once I received the product. It has been another two weeks. No product. Total scam. Now I will never trust a product that advertises on FB.
I saw an ad on FB for this product. I checked out Trust Pilot and other sites which said the company was legit so I ordered directly from Cloffa on June 5. Their website stated that the order would be processed in 5-7 working days. On June 30 I get an email from them that it finally shipped - from China. I have emailed them and just get a reply to be patient. I am losing my patience. One month is too long to wait when Amazon can send something just like this on the same day.
Buyer Beware
Cheap plastic Mp3 players DOES work, but came severely damaged. Does not actually have a touch wheel, although it appears to. Big problem is the SD cards- they appear to be the size you paid for until you run software to check- mine were supposedly 2 TB but all files over some 25GB loaded on the cards are corrupted and inaccessible. False advertising, damaged product, low quality product.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.