Cloudy2Clear Windows - North West (MM) Opiniões 

282
TrustScore: 4.5 em 5

4,6

24 AK Business Park, Russell Road, PR9 7SA Southport, Merseyside, GB


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Classificada 5 em 5 estrelas

Reconditioning of Wickes conservatory windows. 6 misty windows taken out, revamped/rebuilt and reinstalled. Not a straight forward job as windows were etched glass. No dramas from initial quote to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From start to finish excellent company to deal with. The guy who came to measure and then the two fitters were very friendly and efficient. Very pleased with job they did. No hesitation in recomme... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Made an initial enquiry about replacing a failed double glazed unit and was informed very promptly by text of a date for a quotation. Couldn’t make their suggested date, but quickly and efficiently al... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been struggling opening and closing a patio door due to a faulty door lock for a number of years, believing that it was irreparable because of its age. The good news for us was that Stuart had... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Fornecedor de janelas
  2. Instalador de vidros duplos
  3. Reparação de vidros
  4. Fornecedor de cadeados
  5. Serviço de instalação de janelas
  6. Loja de cortinas e persianas

Escrito pela empresa

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Informações de contacto

  • 24 AK Business Park, Russell Road, PR9 7SA, Southport, Merseyside, Reino Unido

  • 08006121118

4,6

Excelente

TrustScore: 4.5 em 5

282 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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4,6

Todas as opiniões

(282)

1817 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Disappointing

Had an appointment in June for a quote for glass replacement in a large window ( 2 small panes and one large) Dave gave us a verbal quote, which we accepted so he made the appointment to fit almost 3 weeks later. We weren't sent or given anything in writing. Dave arrived promptly at the appointment time and quickly popped all 3 panes out. He went to his van for the replacements and told us we'd only ordered 2! We'd originally arranged a quote for the entire window. He phoned the office and told us they'd have to order the third pane which was £65. He replaced the 2 new panes he'd brought and put one of the ones he'd removed back in and we made an appointment for the third to be fitted. Due to our holidays it was August before we could accommodate this. Paul arrived at the pre arranged time and quickly fitted the new pane. However the amount he'd been told we needed to pay was about double the amount of the verbal quote. Paul phoned the office to query it but they were adamant that the cost Paul had asked for was correct. We were left with no alternative than to pay the extra.
Paul was very professional, cleaning the glass he'd replaced thoroughly. Unfortunately Dave didn't match this professionalism. He mis-quoted... twice and the two panes he did replace he only gave a quick wipe, claiming he couldn't clean them properly as the sun was shining! Surprisingly, even as an OAP I managed to clean them thoroughly immediately after he'd left.

24 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Replacement of glass (not whole windiw)

Nice chatty man came to measure up and gave a price. Agreed the price and date to fit. Came to replace glass within time window set, quick, efficient, no mess. Card payments taken. Jobs a good un. Great service.

31 de julho de 2026
logótipo da Cloudy2Clear Windows - North West (MM)

Resposta da Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Classificada 5 em 5 estrelas

good sensible pricing

good sensible pricing, quick delivery and clean and tidy installation.

16 de julho de 2026
logótipo da Cloudy2Clear Windows - North West (MM)

Resposta da Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Classificada 5 em 5 estrelas

From start to finish excellent company…

From start to finish excellent company to deal with. The guy who came to measure and then the two fitters were very friendly and efficient. Very pleased with job they did. No hesitation in recommending Cloudy2Clear.

22 de julho de 2026
logótipo da Cloudy2Clear Windows - North West (MM)

Resposta da Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Classificada 5 em 5 estrelas

Reconditioning of Wickes conservatory…

Reconditioning of Wickes conservatory windows.
6 misty windows taken out, revamped/rebuilt and reinstalled.
Not a straight forward job as windows were etched glass.
No dramas from initial quote to final installation. They did exactly what I hoped they would do.
Very pleased. Fitters were polite and efficient.

8 de julho de 2026
logótipo da Cloudy2Clear Windows - North West (MM)

Resposta da Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Classificada 1 em 5 estrelas

Take too long to visit potential customer that requested a price.

I contacted this company on Tuesday 2nd June 2026, requesting a quote for 3 windows that now had condensation between the double-glazed panels. An appointment was made for between 1 pm and 5 pm on Saturday 13th June, 11 days later. I was surprised at this delay in being able to attend to our house; a competitor came on Wednesday, 3rd June, and gave us an estimate straight away. I received a text at 13:07 today, Saturday 13th June, informing me that due to a family emergency, their representative was unable to attend today and wishing to rearrange for between 9 am and 1 pm on Wednesday 24th June - another 11 days. I have declined this rearranged appointment and did ask why if they were able to send a text at 13:07, why did they not call me ? I happened to be away from my phone when they sent the text and did not see it until nearly 5 pm. This company must be either very busy and/or short-staffed if it takes this long to react to a potential customer's enquiry. I worked in sales for many years and would have been embarrassed to be only offer such long periods to react to such an emquiry.

13 de junho de 2026
Opinião espontânea
logótipo da Cloudy2Clear Windows - North West (MM)

Resposta da Cloudy2Clear Windows - North West (MM)

Hi Mike, we do apologise you didn't have a satisfactory experience due to unforeseen circumstances on this occasion.

Classificada 5 em 5 estrelas

Great service

Very easy to deal with, quoted a good price. The guys that came were friendly and efficient. One window had been made the wrong thickness so they came back to fit that. All in all a great service and great value, would definitely use again.

8 de maio de 2026
logótipo da Cloudy2Clear Windows - North West (MM)

Resposta da Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Classificada 5 em 5 estrelas

Replacement glass in patio door.

Already written a comment and submitted it but I was very pleased with the service I received. Very friendly, efficient and professional although there was a slight delay on delivery as problem with glass. Would definitely recommend to friends and family.

20 de maio de 2026
logótipo da Cloudy2Clear Windows - North West (MM)

Resposta da Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Classificada 5 em 5 estrelas

The initial measuring up was done very…

The initial measuring up was done very quickly after my telephone enquiry, the estimate was clearly explained and the price was reasonable. The installation was fixed for a date convenient to me and the company's staff (led by Dave) came on the day within the promised time. The job of replacing two windows was carried out cleanly, quickly and efficiently.

27 de maio de 2026
logótipo da Cloudy2Clear Windows - North West (MM)

Resposta da Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Classificada 5 em 5 estrelas

Outstanding service

Outstanding service. Very organised and professional. From the free quote to the work being carried out, to the staff back in the office.

20 de maio de 2026
Opinião espontânea
logótipo da Cloudy2Clear Windows - North West (MM)

Resposta da Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Classificada 5 em 5 estrelas

They did everything in a timely manner

They did everything in a timely manner. Right from the very first point of contact. Exemplary customer service and great staff! The product and price was excellent. Would definately recomend to anyone.

22 de maio de 2026
Opinião espontânea
logótipo da Cloudy2Clear Windows - North West (MM)

Resposta da Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Classificada 1 em 5 estrelas

Provided my elderly father with a quote…

Provided my elderly father with a quote to fix a cloudy double glazed window, at a cost of £1250.00. I have other quotes for a third of this price, some with 10 year gaurentee... I am not sure how a company can quote so high and get away with it.

8 de maio de 2026
Opinião espontânea
logótipo da Cloudy2Clear Windows - North West (MM)

Resposta da Cloudy2Clear Windows - North West (MM)

Hi Brian, could you please provide your postcode that you enquired with and we will look into this.

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