CMNAV Sat Navs Opiniões 699

Resposta da CMNAV Sat Navs

19/03/2025

Thank you for your kind words. I’m pleased to hear that you’ve had a great experience and that the service met your expectations.

Your support is truly appreciated, and I look forward to serving you again in the future.

Best Wishes,
Christian

Resposta da CMNAV Sat Navs

19/03/2025

Thank you for your feedback. I’m really glad to hear that you found the service helpful and that the after-sales support met your expectations.

Your kind words and 5-star rating mean a lot. If you ever need anything, I’m always happy to help.

Safe Travels,
Christian

Resposta da CMNAV Sat Navs

19/03/2025

Thank you for your review. I’m glad to hear that your query was answered quickly and that your order arrived on time.

It’s great to know you’re happy with the product so far. I truly appreciate your recommendation and support.

Best Regards,
Christian

Resposta da CMNAV Sat Navs

19/03/2025

Thank you for sharing your experience so far. It’s great to hear that you’ve found the Sat Nav easy to navigate and that the support has been helpful.

The ability to input your vehicle’s dimensions should definitely give you more confidence on the road, especially when towing a caravan of that size. I appreciate you taking the time to highlight these features.

I look forward to your update once you’ve had a chance to use it on a journey. If you ever need any assistance, I’m always here to help.

Kind Regards,
Christian

Resposta da CMNAV Sat Navs

19/03/2025

Thank you for your feedback. I’m glad to hear you’re happy with the product and the quick delivery.

If you ever need any assistance, feel free to reach out.

Best Regards,
Christian

Resposta da CMNAV Sat Navs

13/02/2025

Thank you for taking the time to share your experience. I’m pleased to hear that ordering and delivery were straightforward for you.

It’s great to know that your sat nav has served you well over the years, especially in helping to avoid low bridges and navigate the roads with confidence. Having the right tools can make all the difference, particularly on busy UK routes.

I appreciate your support and your kind words about the product. If you ever need any assistance in the future, feel free to reach out.

Best Wishes,
Christian

Resposta da CMNAV Sat Navs

13/02/2025

Thank you for your feedback. I’m glad to hear that your order arrived on time and well packaged.

It’s always great to know when a product meets expectations, and I really appreciate your recommendation.

If you ever need anything in the future, don’t hesitate to get in touch.

Kind Regards,
Christian

Resposta da CMNAV Sat Navs

Actualizada a 9/02/2025

Hi Lance,

I appreciate your feedback, but I’d like to clarify a few points regarding your concerns.

Firstly, the device you purchased is not the same as your previous one, despite your claim. While the software may share similarities, the maps I load onto my devices are different, ensuring up-to-date and accurate navigation.

Regarding the price, it is always displayed transparently alongside product images and details to help customers make an informed decision. I price my sat navs based on the value I provide, including UK-based customer support, large vehicle mapping to avoid unsuitable roads, free lifetime map updates, a one-year warranty, and a 30-day money-back guarantee. At £160 for a 9-inch unit, I consider this a fair and competitive offer. However, pricing is subjective, and every customer has the freedom to decide whether a product meets their expectations before purchasing.

I do wish you had reached out to me before leaving this review, as I could have addressed your concerns directly. You previously commented on my Facebook advert with similar feedback, and I responded, emphasizing that I offer a 30-day money-back guarantee—so there is no risk of you losing money if you are unsatisfied.

Additionally, you did not mention any GPS satellite issue when you first received the product. Had you contacted me, I could have provided troubleshooting steps to help reset the satellite connection, which likely would have improved the signal. I’m still happy to assist if you’d like to try resolving this.

That said, you still have until the 25th of February 2025 to return the unit for a full refund, provided it is returned in its original condition with all accessories. If you feel this sat nav isn’t right for you, I’d be happy to process your refund so you can explore other options. Please feel free to reach out via email at contact@cmnav.co.uk or any other contact methods available on the website and I'd be happy to assist.

Let me know how you’d like to proceed.

Best regards,
Christian

Resposta da CMNAV Sat Navs

10/02/2025

Thank you for your kind review. I really appreciate you taking the time to share your experience.

I’m glad to hear that you were happy with the service and found the product to be of good quality. I always aim to respond promptly and provide the information needed, so it’s great to know that you found the support helpful.

If you ever need anything else, don’t hesitate to get in touch.

Best Wishes,
Christian

Resposta da CMNAV Sat Navs

31/01/2025

Thank you for your kind words and for taking the time to leave a review. I’m really pleased to hear that you’re happy with the sat-nav and its features. It’s great to know that it’s helping you get to your destinations smoothly.

I also appreciate your comments on the after-sales service. Providing quick and helpful support is important to me, so I’m glad to hear you had a positive experience.

If you ever need any further assistance, feel free to reach out. Safe travels and happy navigating!

Best Wishes,
Christian

Resposta da CMNAV Sat Navs

31/01/2025

Thank you for your review. I appreciate you taking the time to share your initial thoughts.

I hope the product meets your expectations once you’ve had a chance to try it out. If you have any questions or need any assistance, feel free to get in touch.

Best Regards,
Christian

Resposta da CMNAV Sat Navs

29/01/2025

Thank you for taking the time to leave a review. I’m pleased to hear that everything has been working smoothly for you so far.

It’s great to know that the delivery was quick and that you’re happy with the kit. If you ever need any assistance or have any questions, feel free to reach out.

Best wishes,
Christian

Resposta da CMNAV Sat Navs

27/01/2025

Thank you for your feedback. I’m pleased to hear that you were satisfied with the speed of the delivery.

Your experience means a lot to me, and I’ll always do my best to ensure everything runs smoothly.

Best Wishes,
Christian

Resposta da CMNAV Sat Navs

26/01/2025

Good evening, Mr Soan,

Thank you for taking the time to leave your feedback. I’m sorry to hear about your experience, but I’m disappointed that you did not contact me directly before posting this review, as I could have assisted in addressing the issues you encountered. Unfortunately, I cannot predict when things go wrong without being made aware of the details.

This is certainly not a waste of money, as I offer a 30-day money-back guarantee. According to your order date, you have until 11th February to return the product for a full refund if you’re dissatisfied. If you’d like to discuss this matter in more detail or request a return, please contact me directly at contact@cmnav.co.uk and provide more information about the problems you faced.

No sat nav is perfect, but experiencing multiple issues in such a short time suggests there may be a configuration issue. With the right details, I’m confident I can provide the assistance needed to improve your experience.

Kind regards,
Christian

Resposta da CMNAV Sat Navs

27/01/2025

Thank you so much for your kind words. I’m happy you’re impressed with the sat nav and that it’s working exactly as you expected.

It’s fantastic to know you’d recommend it to others, and I truly appreciate you taking the time to share your experience.

Kind Regards,
Christian

Resposta da CMNAV Sat Navs

27/01/2025

Thank you for your feedback. I’m pleased to hear that you’re happy with both the price and the product.

It’s also great to know that the communication stood out for you. I always aim to keep things clear and straightforward.

Safe Travels,
Christian

Resposta da CMNAV Sat Navs

Actualizada a 19/01/2025

Thank you for your feedback. I’m glad you were happy with the communication and quick delivery, but I’m sorry to hear that the sat nav didn’t meet your expectations.

Although in this situation, unfortunately, that specific unit you have purchased did not perform as expected, I can assure you that I did all I could to make things right. Electronic devices can sometimes be unpredictable, so out of hundreds of units, one of them may become unexpectedly faulty and I can only apologise about this once again...

My focus has always been on providing high-quality maps and reliable functionality rather than the materials or housing of the device itself or the packaging, etc. Most of my customers are very happy with my products, as my other reviews reflect, and I believe the price is fair considering the build quality and the aftersales service I provide. However, I respect your opinion.

Regarding the alternative you mentioned, with all due respect, I find the comparison a bit misleading. A brand new TomTom Professional typically costs over £250 (as of today 19 Jan 2025), so a price of £149.99 would most likely reflect a refurbished unit. While refurbished products can be a great option, I believe it’s important to compare like-for-like. For example, I also occasionally offer refurbished sat navs at prices as low as £50.

That said, I regret that the unit you purchased from me didn’t perform to your satisfaction, and I appreciate your honest feedback. If there’s anything further I can do to assist or if you’d like to discuss other options, please don’t hesitate to reach out.

Thank you again for taking the time to share your experience.

Best regards,
Christian

Resposta da CMNAV Sat Navs

29/01/2025

Thank you for your review. I appreciate your feedback on both the product and the delivery service.

It’s great to hear that the sat nav’s display and prompts are meeting your expectations. I hope it continues to serve you well on your journeys.

Safe travels,
Christian

Resposta da CMNAV Sat Navs

27/01/2025

Thank you for sharing your thoughts. I’m glad you’ve found the service fast and the aftercare helpful so far.

Providing videos to support you with the system is something I take pride in, so it’s wonderful to know you found them useful.

Best Regards,
Christian

Resposta da CMNAV Sat Navs

6/01/2025

Hello,

Thank you for taking the time to share your experience so far. I'm glad to hear that the ordering and delivery process was straightforward for you.

It’s great to know that you found my email responses quick and helpful. If you have any questions or need assistance once you’ve had a chance to try out the SatNav, please don’t hesitate to get in touch—I’d be happy to help.

Best Wishes,
Christian