CMO Internet Dienst- leistungen Opiniões 3

Vorsicht bei Verträgen mit Laufzeiten. Diese werden zu den eigenen Gunsten ausgelegt.

Hello, my name is Giannis T. and I am a former customer of the CMO.de (CMO Internet Dienstleistungen GmbH) company . I am very disappointed about how they treat their customers and this the reason I am writing this review . I was a customer of their company for many years and when the time came I wanted to take my server back. I made the payment and they sent me the server. The server came back to me literally “in pieces”! The package was so bad that some parts literally fall off inside it. The package was a paper box wrapped with tape, few sides were covered with a really thin foam plastic and the top of the package was covered with a few air bubble bags. The server’s weight is more than 30kg , for that reason everything just broke and torn inside. People in CMO.de didn’t even put a ‘FRAGILE’ sticker on! It was like a bowling ball inside of a box. It is unacceptable to treat someone’s property like that. When I saw this and asked for a refund (I asked to replace the server case that was damaged and not money), they denied my request and put the blame to the DHL shipping company, which has nothing to do with the packaging. This kind of behavior is completely inappropriate, especially for a long term customers.