Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

There are so many mentors who are absolutely not fit for the request I made. Most of them were NodeJS devs, and they confidently declared that they were proficient at rust despite having absolutely... Ver mais

Classificada 5 em 5 estrelas

Seems to work just like it should! I signed up, described the problem I wanted help with and quickly received 2 offers for help. The first was honest in saying that he wasn't 100% confident of h... Ver mais

Classificada 5 em 5 estrelas

Codementor has been critical for helping me move my coding project faster at light speed. Every time I hit a technical obstacle that normally would take a few hours or a few days, I jump online with a... Ver mais

Classificada 5 em 5 estrelas

Codementor is a great way to learn how to code and to solve issues you're dealing with. As a relatively new programmer, I run into issues all the time that I can't fix myself. Sometimes I'm spending w... Ver mais

Informações sobre a empresa

  1. Fornecedor de serviços de carreira e educação
  2. Consultoria de recursos humanos
  3. Pesquisa e desenvolvimento de produtos
  4. Empresa de software

Escrito pela empresa

Codementor is an online platform providing live one-on-one mentorship for software developers by utilizing screen sharing and video calls. Developers can find vetted mentors for mentorship, code review, debugging, and freelance work.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

222 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 25% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Too many fraudulent mentors

There are so many mentors who are absolutely not fit for the request I made.
Most of them were NodeJS devs, and they confidently declared that they were proficient at rust despite having absolutely nothing on their profile regarding rust.
When I asked about something remotely proving their proficiency they suddenly stopped responding.
The people on the platform are unmoderated and the mentors are trying to exploit unaware people seeking legitimate help.

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Codementor is an outstanding platform…

Codementor is an outstanding platform for instant coding help, expert mentorship, and freelance collaboration. Fast, reliable, and packed with top-tier developers—perfect for solving bugs, learning new skills, or building real-world projects.

20 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Their support team is horrible

Their support team is horrible. If I could give negative stars I would. They pick and chose when their own Terms of Service help them apply. If one of their mentors breaks Terms of Service it doesn't matter. But if the customer breaks Terms of Service (asking for a refund outside of a 5 day window) suddenly ToS matters.

15 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My Experience with Codementor

Been on CodeMentor for way over a year . I already love helping people. Now I get paid to do it! The user experience of getting from initial contact to a paid session is very very smooth. I highly recommend ppl come to codementor as either a mentor and/or mentee. You will be more than satisfied by the experience.

3 de junho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Unfair Account Suspension Despite Positive Track Record

I’ve been a mentor on Codementor for over two months and have consistently received 5-star ratings from my mentees. Recently, I was asked to verify my payment method, and I promptly submitted the required documents, including an unedited photo of my credit card and ID as requested.

However, to my surprise, my account was suddenly disabled this past Saturday without any explanation or follow-up communication. I’ve always strived to maintain professionalism and deliver value on the platform, so this unexpected action is both disappointing and confusing.

10 de maio de 2025
Opinião espontânea
logótipo da Codementor

Resposta da Codementor

Hi Aasif, thank you for sharing and I'm sorry to hear that. We've addressed this with you in our recent email reply so we do hope that helps.

Classificada 1 em 5 estrelas

Extremely Disappointed: No Refund After 30 Days & Poor Service

I hired two developers through Codementor.io for a critical, time-sensitive software development project totalling over $4,000 plus additional Codementor fees. Both developers were tasked simultaneously with different parts of the same urgent project. Despite clearly defined milestones and daily progress meetings, it became painfully clear after 9 days that neither freelancer had the necessary expertise or skill level to meet our agreed-upon deliverables. As a result, I was forced to cancel both contracts on the very same day.

While Codementor promptly issued a full refund for one freelancer within 48 hours—which was appreciated—the other freelancer (Tope) initiated a dispute. This led to an unnecessarily long, confusing, and poorly managed dispute resolution process. Codementor’s eventual decision to award the freelancer 50% of the contract value ($1,000) was entirely unjustified, considering he completed only 12% (1 of 6 phases) of the project.

It is now more than 30 days since the original cancellation, and 7 days since Codementor agreed to refund me just 50%. Shockingly, no funds have been confirmed or received to date. The platform’s communication throughout has been inconsistent, inadequate, and at times completely unresponsive.

I am deeply aggrieved by this experience. Offering $1,000 to an unqualified freelancer who grossly misrepresented his skills and capabilities, merely for "trying," is an affront. Codementor has not only caused financial harm but has severely damaged my trust in their platform, escrow system, and customer support.

I strongly advise prospective users—especially those with high-value or specialist projects—to reconsider using Codementor until they demonstrate significant improvements in transparency, fairness, and responsiveness in handling disputes. Based on my personal experience, I cannot recommend Codementor.io.

24 de março de 2025
Opinião espontânea
logótipo da Codementor

Resposta da Codementor

Hi Del,
Thank you for sharing your feedback with us. We take customer concerns very seriously, and we want to assure you that we are here to help. We can confirm that a refund of 80% of the amount has been processed to your account, it usually takes 7-10 days to reflect in your account. We suggest checking with your bank for any updates during this time.

We understand there may have been some confusion regarding the different timelines for the refunds. One job was refunded immediately because the mentor opted to do so, while the other required a formal dispute process since the mentor chose not to refund. However, we have concluded the dispute and refunded the amount.

If you have any further questions or need assistance, please feel free to contact us at support@codementor.io, and we’ll do our best to help.

Classificada 5 em 5 estrelas

Longtime user. 1st time reviewer!

Been on CodeMentor for way over a decade. I already love helping people. Now I get paid to do it! The user experience of getting from initial contact to a paid session is very very smooth. I highly recommend ppl come to codementor as either a mentor and/or mentee. You will be more than satisfied by the experience.

12 de março de 2025
Opinião espontânea
logótipo da Codementor

Resposta da Codementor

Hi Doug, we truly appreciate your feedback, especially as a longtime user of the platform! It means a lot to hear that you enjoy helping others and find the process smooth, creating a great experience for everyone.

Classificada 5 em 5 estrelas

A great platform that offers the…

A great platform that offers the opportunity to render coding help to Mentees while I also learn along the line. It is perfectly structured for easy usage and their support is always prompt in resolving issues or concerns that may arise.

19 de março de 2025
Opinião espontânea
logótipo da Codementor

Resposta da Codementor

Hi Akinyemi! We’re glad to hear the platform feels well-structured, easy to use, and supported promptly! Our goal is to provide the best experience possible, and it’s wonderful to know we’re achieving that.

Classificada 1 em 5 estrelas

They restricted my account, withdrawal blocked

It was awful like a nightmare.
I asked them to reset 2FA and answered their questions.
But they kept on saying that my answers were incorrect and suspended my account without withdrawing the balance available in the account.
Really a bad experience.
Please don't use this platform.

4 de março de 2025
Opinião espontânea
logótipo da Codementor

Resposta da Codementor

Hi Tony, we’re sorry to hear about your experience and appreciate your feedback. Please know that account security is our top priority, and 2FA is in place to help keep mentor accounts safe.

In this case, access was restricted because we didn’t receive the correct answers to security questions or a response to our ID verification request. We did follow up, but we haven’t yet received the required verification.

We’d love to help resolve this for you. If you’re able to complete the ID check, we’d be happy to review your case. Please feel free to reach out to us at support@codementor.io, and we’ll do our best to assist you.

Classificada 5 em 5 estrelas

Great experience as a Mentor

The platform provides a very smooth process to work, from client request to finishing the job. I have been working as mentor for years now and so far I am happy, specially with their prompt support team.

However, there is a decline in requests for some time now but I am sure they will get over it.

Keep up the good work!

27 de fevereiro de 2025
Opinião espontânea
logótipo da Codementor

Resposta da Codementor

Hi Ahsan, thank you for your kind words! It's wonderful to hear about your great experience mentoring on our platform and appreciate your recognition of our Support Team’s efforts.

We understand your concern about the decline in requests and want to assure you that our team is always thinking of new initiatives to improve this. If you ever have any questions or feedback, feel free to reach out at support@codementor.io. Thanks again for your support!

Classificada 5 em 5 estrelas

Great platform

With Codementor, I have been able to help mentees and expand my knowledge also. I get notified when there are requests related to my expertise, and I can reach out promptly.
Also, Support from the team is great.

20 de janeiro de 2025
Opinião espontânea
logótipo da Codementor

Resposta da Codementor

Hi Dara, thank you for your kind review! It's wonderful that Codementor allows you to support mentees while continuing to grow your own expertise. Knowing that our notifications and support team have made your experience even better is always fantastic to hear!

Classificada 5 em 5 estrelas

Codementor is an awesome platform…

Codementor is an awesome platform, as a mentor on the platform, it help me learn new things

31 de julho de 2024
Opinião espontânea
logótipo da Codementor

Resposta da Codementor

Hi Oplusplus, thank you for sharing—we’re so pleased to hear that being a mentor on Codementor has helped you learn and grow!

Classificada 4 em 5 estrelas

I got support for my question

I got support for my question, but it was not the solution I needed.

16 de dezembro de 2024
Opinião espontânea
logótipo da Codementor

Resposta da Codementor

Hi Ahmet, we’re sorry to hear that the support you received didn’t fully address your needs. Could you please reach out to us at support@codementor.io so we can better understand the situation?

Classificada 5 em 5 estrelas

Codementor is a nice platform to find…

Codementor is a nice platform to find out the right expert in the area where the help seekers need help in. Highly recommend.

13 de dezembro de 2024
Opinião espontânea
logótipo da Codementor

Resposta da Codementor

Hi Tahmid, we appreciate your feedback! It’s great to know our platform is helping you connect with the right experts. Thanks for the recommendation!

Classificada 2 em 5 estrelas

The 3rd time I've tried without making…

The 3rd time I've tried without making a hire, after previously hiring 2 times.
The platform is excellent, but mentors are clueless; they "think" they can do things and approach this as troubleshooting like they're on the job, when I'm looking for someone with exact experience, and I'm just getting a lot of noise.

23 de novembro de 2024
Opinião espontânea
logótipo da Codementor

Resposta da Codementor

Hi Robert, thank you for reaching out and I’m sorry to hear that you weren’t able to find a suitable mentor with the specific experience and portfolio you were looking for. We appreciate your feedback and understand the importance of having a precise match for your needs.

We continuously work to expand our network, and we hope you’ll check back in the future. With new mentors joining regularly, there may be someone who aligns closely with your requirements.

Thank you for giving us a try, and please feel free to reach out at support@codementor.io if there’s anything further we can assist you with.

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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