Coes (www.coes.co.uk) Opiniões 1649

TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I don't often enjoy the shopping experience in real shops. Uninterested staff. Staff with no knowledge about the product I'm interested in. Poor lighting and grubby carpets (that was you WHSmith,... Ver mais

Classificada 1 em 5 estrelas

Daughters went into buy expensive trainers, staff looked down their nose and decided they were not worth serving. They felt that it was because it was how they were dressed, they had just come from t... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I’ve ordered the same item from this website twice and had problems both times. The first order was cancelled after payment because the item wasn’t actually in stock. On the second attempt, I’ve been... Ver mais

Classificada 5 em 5 estrelas

Today my wife and I visited Ipswich COES looking for new trousers. After browsing for a while, we met Mr. Roger from Menswear, and we were absolutely amazed by the level of service he provided. Roge... Ver mais

Informações sobre a empresa

  1. Loja de moda masculina
  2. Loja de roupa desportiva
  3. Loja de roupas de exterior
  4. Loja de calçado
  5. Loja de smokings
  6. Loja de moda feminina

Informação fornecida por diversas fontes externas

Coes is a UK fashion retailer that offers top brands, styles, footwear and sports clothing in a comprehensive range of size options. Commitment to quality and value, plus our award winning service ensures your shopping experience will be enjoyable.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

One of the best shops in Ipswich

If you want to have your faith in good customer service restored, then please go to Coe’s In Ipswich. Staff are absolutely lovely, very knowledgeable and unbelievably helpful.
They are not just a clothes shop but also have a great selection of unusual and thoughtful gifts for all occasions.
And the parking is free.
Well done Coes and please keep up the great work.

14 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very impressed

First time buyer with Coes. I needed to call to confirm something, and spoke to a very helpful assistant who called back as promised. Ordered item online, which was received quickly and well packaged. Would definitely recommend.

19 de novembro de 2022
Opinião espontânea
Classificada 2 em 5 estrelas

Hopeless payment systems

Hopeless payment systems. After two attempts, I gave up. The first message was that I had entered the wrong code (?); the second was that my card had expired. However, I have entered my details correctly, and my credit card is valid. Plus, they want a phone number with your billing address when there is no need for it.

10 de outubro de 2022
Opinião espontânea
logótipo da Coes (www.coes.co.uk)

Resposta da Coes (www.coes.co.uk)

I am sorry to hear that you experienced difficulties when trying to place an order. If you would like to contact us via help@coes.co.uk then we would be happy to take more details and look into this.

Classificada 5 em 5 estrelas

Amazing customer service

I have shopped at Coe's in Ipswich and Felixstowe for 3 years and have always had excellent customer service from every member of staff in both stores.
They are all friendly, helpful and always happy to chat.

If there is a particular item you want, they will go out of their way to get it for you.
This is how shopping should be. I could not recommend them highly enough.

20 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service.

I visited the Maldon branch of Coes last week as I had stupidly left buying a suit for a wedding until the last minute. The staff there were excellent and very attentive. They managed to find me the perfect suit which looks very flattering despite the addition of some lockdown weight ! I was concerned about the alteration of the trousers being done in time but within two days they were back and fitted perfectly. A huge thank you to Alison, Adele, Shireen and the rest of the team who came to the rescue and helped avert a last minute disaster. I have already recommended the store to friends and work colleagues and I will be returning very soon.

25 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous service

Fabulous service! Love my new Salthouse England bag.Great communication and quick delivery.always happy to buy from an independent retailer.highly recommended.

6 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Superb Customer Service

When in for a new pair of running shoes, the staff are really professional and friendly from the moment you step through the doors.

Go to the sports department and its nicely laid out and the shoes are labelled so if you know what you need, then its easy to find the right ones. If you don't know, then the staff are on hand to help you out.

4 de maio de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Great Customer Service.

Following a recent inquiry into the Ipswich stores in house Fred Olsen, I was informed of staff shortages due to illness, resulting in an arrangement to pick up the desired Travel Vouchers later that day after lunch.
Access from an additional key holder to office safe, freeing up the required vouchers.
As the phones were diverted to Beccles I and the travel consultant didn't appreciate our locations so blindly made this arrangement, only to be thwarted by my subsequent arrival to the Norwich Road store & in house office locked up.
"Never fear William is Here"
Its probably not the first time over the years anybody has said that.
Nevertheless.
That man went over and above the call of duty given my predicament with a late wedding gift, notification by the postal service, of three more days.
15 minutes & three or four phone calls later, one of which was a request to his son to pop home and salvage a voucher or two from his bureau in the home office.
Although never needed, as the kind office Lady from Fred Olsen phoned back with instructions too William where the required vouchers in Ipswich could be found.
Wil" Thank -you Sir for donning your "The Red Cape & Boots and coming to the rescue of a rapidly deteriorating situation - The "Red Pants" outside the trousers were not required on this occasion.
Kind Regards
KevinB

28 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Really helpful nothing was too much trouble

Called the main number today and got out though to Paris in menswear as I was after a specific shirt. He couldn’t have been more helpful and nothing was too much trouble. He called the local stores to locate the product,made sure price was right and gave advise on sizing. His customer service was brilliant and I would highly recommend them and will definitely look at their website for further purchases just a shame we don’t live closer to visit in person! Thanks for the help!

12 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I went to Coes with my daughter to get…

I went to Coes with my daughter to get some school uniform today, the girl that helped us was called Drew and she was just a delightful, happy and helpful young lady, I can’t thank her enough, great shopping experience from a dad who doesn’t like shopping!!!

25 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great choice and very helpful staff

Visited the store in Ipswich for the first time today, looking specifically for tennis shoes. Not only was I delighted at the choice and (sale) prices, but the customer service was very helpful and second to none. All-in-all, a surprising and very enjoyable shopping experience.

27 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

A new favourite

Received excellent communication throughout my order and very quick delivery. Will definitely purchase from here again.

22 de fevereiro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Good cricket gear from here

Good cricket gear from here, reasonably priced and well made.
The customerservice were helpful when I rang to ask about my delivery.
I also find the website helpful in finding exactly what i'm looking for.

23 de dezembro de 2020
Opinião espontânea

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