Colin Myers Photography Opiniões 221

Resposta da Colin Myers Photography

21/04/2026

Thanks for leaving your thoughts Sharon. I am always delighted when folks are happy with our service (as wee team and a small family business) this is always pleasing. All the best to you for the future, Colin.

Resposta da Colin Myers Photography

21/04/2026

Thanks for taking the time to leave your thoughts Colin. I am sorry to hear you had an issue with some of the pieces and these were not in line with the other puzzles you had ordered from us. As you didn't get in touch to let us know about this before leaving this review, this is the first I am hearing about this and indeed, someone else just left a review for their puzzle saying how happy they were with theirs which makes it all the more frustrating to hear that perhaps some of your puzzle pieces were not to the same standard (also baffling and one I will take up with the puzzle printer). It's the same printer we've used for the last number of years and your others would have been from them. However thanks again for leaving feedback here and we will certainly look into the matter with our suppliers to see if there is something we can improve and/or if some issue occurred with some pieces in some puzzles. Best regards, Colin.

Resposta da Colin Myers Photography

21/04/2026

Thanks for taking the time to leave your thoughts Ann and I am delighted you felt the quality of the jigsaw puzzle was excellent with sturdy pieces and the image was vibrant too. I am even more pleased you were happy with the service and care and attention to detail - we work really hard to pick the very best printers and suppliers for everything we offer and most of our printing partners have been working with us for a long time now so that's great to hear. All the best, Colin.

Resposta da Colin Myers Photography

7/04/2026

Hi Richard

Thanks for leaving your feedback and I am sorry to hear your order has was not in line with our own high standards as you say with the experience all our other buyers have had - we don't have any similar issues with others but there is always a first and as we don't print anything ourselves (everything is printed by professional printers) we do not see the output before it goes.

It's somewhat unfortunate you did not highlight these issues with us as we could have helped - per above, we don't see anything before it goes out and supply only the original images to the printers stipulating the size of the images to print and details so the order can be completed.

The darkest image (Fleshmarket Close) has little contrast in the original image but the inside parts of the close and other parts (where it was lit) should be distinguished and indeed, the Princes Street Sunset image (whist the street is darker with less contrast again in the original) has plenty colour in the sky that should be visible. Both images were taken with a Sony A7RV and 24-70 GMii lens and thus there are no resolution issues with the equipment used or the original images. Again, I have not had the luxury of seeing the output so cannot comment as the first we heard of your experience was this review on Trust Pilot.

Finally, the A4 print was positioned by me very specifically to show the image and the text (the image is sized for A4) and if the text was crop this is a printing error (though again, I've not seen the image to comment).

I am sorry to hear about this though as noted above, this is the first I did hear and it's unfortunate you didn't come to us first. Whilst I appreciate this is your honest take and indeed that is why we send out automatic invites for customers to leave feedback after every sale (this is optional on our part but does mean our score is honest as you say) you do correctly note others haven't had this issue which I am sorry to see, has affected your order by the sound of what you have written.

Colin.

Resposta da Colin Myers Photography

7/04/2026

Thanks for your feedback John - delighted to hear you were happy with the puzzle you ordered and I hope you enjoy putting it together (better you than me with all those 1000 wee bits :-)
Regards, Colin.