I've used watch collecting and collecting cars many times over the last few years to buy and sell watches /cars. Its a really good platform, great customer service agents, and totally transparent.... Ver mais

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Leia as opiniões dos outros
From the moment I contacted Watch Collecting I was made to feel so welcome and safe. Totally genuine hard working team. I dealt with Jamie who was a very efficient and knowledgeable gentleman. He k... Ver mais
I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk. However, Mark (my allocated person at Watch Collecting) talked me through the very simpl... Ver mais
Although I have used their sister company, Collecting Cars this was the first time I have used Watch Collecting. My contact (Jamie) was excellent and very helpful with advice. The photography was good... Ver mais
Informações sobre a empresa
Escrito pela empresa
Collecting.com is a global online auction platform for collectible watches, bringing buyers and sellers together through curated, 7-day auctions. Launched in 2021 as Watch Collecting, the platform has grown to more than 400,000 members and achieved over £110 million in sales. Our specialist team is based in the UK, with offices and expertise around the world, sourcing and presenting a broad range of watches to an international audience. Whether buying, selling or simply following the market, Collecting.com offers a secure, specialist-led experience for collectors.
Informações de contacto
Reino Unido
- clientservices@collecting.com
- collecting.com
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Excellent all round
This is an excellent service and the quality of support ,in my case from Hugo, was first rate , showing a real commitment to achieving transactions in the interests of all parties going well beyond what might reasonably be expected of an online auction platform.
Typically more expensive than market
Typically more expensive than market after bidding end and additional buyer’s premium which they charge for so called service, which is very poor since they just provide email address of seller. No payment platform, no shipping service, all to be arranged between seller and buyer

Resposta da Collecting.com
Professional
Very easy service, professional and always on hand. Phone calls always returned if not answered immediately and questions always answered with satisfaction.
I wouldn't hesitate to use this company again. To note I received what my watch was worth and I was paid out in around 48 hours.
Making life easy!
Watchcollecting were brilliant, and helped secure an excellent sale price for the two items I listed with them.
Special thanks to Fleur for making the process so easy, and thumbs up for the Managed Service - yes it costs a bit, but made my life much easier!
Excellent service Fleur was very professional
Excellent service Fleur was very professional and most importantly score sale
I would not hesitate to use Watch Collecting again
Excellent support from Alex @…
Excellent support from Alex @ WatchCollecting who was pretty much on the ball all the way through the three transactions. Decent results by and large although one watch was let down by a silly little bidder that won the auction and then couldn’t pay so they ruined the auction for the genuine bidders, myself and Alex at WatchCollecting……perhaps that bidder should stick to ebay. l think WatchCollecting should note their details and ban bidders like that completely for the future as they waste everyones time and money.
Alex stepped up though and got the watch sold, although sadly with a reduction against the next best underbidders original bid.
All three watches sold and would certainly sell on here again.
So well done Alex, couldn’t fault him…..
Superb service
Very satisfied with my experience selling through Watch Collecting. Oliver Roberts did an excellent job guiding me through the process and helpfully stepped in when needed. Highly recommended!
Easy communication from my consigner
Easy communication from my consigner, kept me updated with every step of the sale. Great services.
Buyer beware - be careful
Have bought with w/c before - first experience was good, no issues
Looking at buying another via the “sourcing”. Told them looking for an unworn / barely worn watch. Was told they had one so I went to inspect with Hugo. Watch had clearly been worn about 15-20 times under close inspection. Multiple scratches and one proper chip. He agreed it was heavily worn.
Same watch then comes up for listing on the platform a day later, most photos with a plastic protector on and describing it as “worn three times and in perfect condition”. This was a complete lie. I asked the question to the seller as to how many times it had been worn as I had inspected it and it had multiple scratches on it. The question was posted and then rapidly removed by w/c in less than 24 hours. I mailed Hugo to ask why and have been blanked.
It’s a good platform but clearly the need to sell watches at any cost rather than describe them accurately is the overriding concern. This may be fine at the lower end of the market for for high value watches you are taking a huge risk buying with them.
Essentially you might get lucky with a watch or you might get a rogue seller. Watch collecting don’t describe accurately and clearly have no desire to when called out.
So a decent platform but basically you are rolling the dice on the condition - so it’s very much buyer beware. You need to inspect the watch in person or else risk buying a duffer with no recourse as it’s a private sale and the platform takes no liability

Resposta da Collecting.com
Quick communication and helped me work…
Quick communication and helped me work through several logistical issues. Have been very pleased with my experience and would recommend this site to others!
Worst online experience in 45 years !
Truly shocking service. I purchased a watch online only to find the seller was out of the country and couldn't post the item as stated or meet for a handover for 2 / 3 weeks. Customer service was diabolical and just took their £1500. On numerous emails they were unhelpful and rude at best.

Resposta da Collecting.com
Nice people to do business with.
I wouldn't choose any other company for…
I wouldn't choose any other company for selling my watches. My dedicated contact Ollie was excellent and always on hand to answer any questions. He was professional but also approachable and friendly. Unfortunately the first winning bidder was a time-waster but Ollie got my watch relisted within a couple of days and sold in a week. The time-waster has been banned from the site and lost his fee paid to the company. This wasn't watchcollecting's fault obviously but it was all sorted very quickly which shows the company's quality of service. I chose the managed service for a small fee which takes all the worry out of the after sales process as watchcollecting.com deal with sending the watch to the buyer (or collection) and insurance. Highly recommended.
I sold my watch recently through…
I sold my watch recently through auction, it was a wonderful experience during the bidding moment, as a private collector i am impressed with the process, the payment was done promptly by the buyer who won the auction bid, Hugo was on top of it throughout.
Very good trusty experience
I was very skeptical when I was first buying the watch with how it all works as you had to pay the buyer before even receiving the watch but mark who worked at watch collecting helped with this massively by giving me all the reassurance I needed and this made the process so easy and smooth as I met the buyer picked the watch up and everything was as it said on the website couldn’t be more thankful of mark
WORST SERVICE IVE RECEIVED! SCAMMERS
WORST SERVICE IVE RECEIVED!!
IM A WATCH DEALER!!!!
I put my watch through watch collecting they promised me the earth and returned me absolutely nothing.
I had paid for the managed service which was £250 pounds.
A buyer bought the watch on a buy it now sale. Who ended up pulling out of the deal. However watch collecting still received the buyers premium (minimum £600). And told me they couldn’t go ahead with the sale. As far as I’m concerned they had made their money and weren’t bothered about making their client happy which was me. Which they tried to lie about and said they ‘could’ have to return it if the buyer insists.
They had promised me a quick turnaround when they had held my watch for a total of 4 weeks. Leaving me to have to make a massive loss on the watch as the market changed which I informed was a possibility previously.
I’ve lost £2500 pounds because of this.
On top of this my watch didn’t sell but is listed as sold on their website to make them look like they’re busy. Set of scammers!
I dealt with Hugo who was very hard to communicate with and I had to ring him for updates all the time. There was definitely a language barrier! As I noted I payed the £250 ‘managed service’ which they have refused to refund even though the didn’t manage anything!
DO NOT USE!

Resposta da Collecting.com
Recent Hublot sale
Recently sold a Hublot via this company & while it's super scary trusting & selling a watch like that on open auction, it worked really well & I pretty much got the price I was willing to let the watch go for. Trust them! I had them do the pictures as well. They kept me fully up to date on the sale & after it completed, I took the watch back up to them (you can leave it with them) & the transfer of funds was pretty much instant. Really easy experience. Thanks goes to Hugo!
Excellent. My go to for buying and selling.
I can now honestly say that the service from Ollie and the team is excellent. If you want to sell a watch you will get a quick sale at the going rate. If you are a buyer then there are lots of the most popular Rolex at great prices, but also some real rare jewels such as Forsey Greubel and a Rolex Octopus!
Dealt with Fleur
Dealt with Fleur. She cold called me as I had sold a watch previously I was thinking of getting in touch as I had 3 watches cherished no and a A/M DB7 for sale Fleur arranged for everything to be photographed and put up for auction Everything now sold very successfully Fleur’s communication was excellent 👌
Professional and informative
Mark at WatchCollecting has been extremely professional , informative and helpful. From the initial meeting to drop the watch off for WC’s ‘Fully Managed’ service, he has been great to deal with, and worked through to get the right result.
There was a small miscommunication at the point of sale but the team at Watch Collecting dealt with it in the exact way I could of hoped for, and got me a fair and efficient resolution (under a hour!)
Top marks 👍🏻
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