Colour Clad Profiles Ltd Opiniões 

As others have said - avoid at all costs!

Ordered late December (£13k worth) and was told there would be a two week lead time due to the Christmas/New year break - fair enough. No mention that they didn't hold stock of any of my order. Then told they were having supply chain issues, then it was the Iran war (panels came from Turkey, so I fail to see how it could have been affected by the Iran war), then various other BS excuses. Asked for a refund twice and was ignored or fobbed off.

Took 5 months to get the bulk of the order, but now on 6 months and still waiting on some roof panels.

Never dealt with such an incompetent company in my life! Useless!

Further to my review earlier, we eventually got the correct sheets, lots of faffing around and people not having a clue what was going on, such as a promised date for delivery which didn't happen, no one rang to inform us of this. Pretty poor really. The chap that delivered the correct sheets, wasn't nice at all, seemed to be in a temper. Threw the securing straps to one side, the heavy metal end coming in contact with our roof ridge. He pulled all 8 sheets off the wagon and dropped them 3 ft on to our patterned concrete, he had no regard for our property. This action marked the underside of the bottom sheet, but luckily not the topside. I now see how these sheets were damaged in the first place and needed to be replaced. Personally I wouldn't use the company again.

void unless you are prepared for significant delays and poor communication.

My experience with Colour Clad has been extremely disappointing from start to finish.

Order #8861 was placed on 8 May 2026 and paid for in full (£590.42). The company took payment immediately and retained my funds for several weeks.

Following discussions with the company, a delivery date was agreed. However, on the agreed delivery date I was informed that the materials could not be supplied because stock was unavailable. I was then advised that replacement stock may not be available for several more weeks.

What I find most concerning is that this information only came to light on the day the order was due to be delivered, despite the order having been with the company for weeks.

As I needed the materials to complete an ongoing project, I requested cancellation and a full refund. What should have been a straightforward process became an exercise in repeatedly chasing for updates.

Numerous emails and telephone calls were required. I was informed that the refund was awaiting management approval, then that management were unavailable, followed by assurances that the matter was being reviewed. Despite this, no refund was processed and no meaningful progress was communicated.

The result was that I was left without the materials, without my money, and unable to purchase replacement products elsewhere whilst waiting for the situation to be resolved.

After exhausting all reasonable attempts to resolve the matter directly, I was forced to initiate a chargeback claim through my bank. Only once the chargeback process had been commenced did I receive a detailed response regarding the refund.

Having since reviewed other customer experiences online, it appears that delays, communication issues and refund concerns are not isolated incidents.

Whilst individual members of staff were polite when contacted, the overall customer experience fell well below what I would expect from a professional supplier.

Based on my experience, I would not use this company again and would strongly recommend that prospective customers carry out thorough due diligence before placing an order.

Do not trust this company, i'm still waiting for a refund for panels they could not supply, make sure you count the number of panels as they shorted me on the ordered amount! While the delivery driver was very helpful pointing out the damaged trims that were supplied. Was told 4-6 week delivery, but took 8 weeks for the bits they did deliver, offer a refund before making you wait WEEKS to get it (still havent got it!). They make out they carry stock but they clearly do not. Will never use this company again. They very quick to reply to emails when trying to get a sale but then they just ghost you for days/weeks.

Refuse to give me refund because started charge back proceedings against them. Going to report them to trading standards, absolute scammers, around £1600 stolen.

The worst supplier I have ever worked with.

Total incompetence and a complete lack of respect for the customer. Their website states that all deliveries are completed within 4 weeks. In my case, I had to wait 12 weeks.

Every time I called to ask about my order, I was given false information and reassured that the delivery would be arriving "very soon." Unfortunately, these were nothing more than empty promises.

When I finally received my materials, I discovered that some items were missing, while others were incorrect and did not match my order specification.

I would strongly advise against doing business with this company.

ordered 8 weeks ago and paid, no update and the order has disappeared from the site but not refunded, they wont answer the phone or respond to e-mail, absolutely disgusted with this local company!

I ordered roofing sheets from Colour Clad Profiles two weeks ago — items listed as a clearance sale, so you’d expect them to be in stock and ready to go. Despite charging £150 for delivery and promising a two-week lead time, I’ve now had an email saying it’ll be another week on top of that. The reason given? They’re apparently waiting on their supplier — for clearance stock. That’s quite a contradiction, since clearance items are supposed to be stock you already have. Rather than a straight apology, I’ve been handed a story that simply doesn’t add up. Which makes their slogan — “Fast, Reliable, and Competitive” — all the more ironic. Two weeks late, a dubious excuse, and £150 for the privilege. I’ll let you decide how well they’re living up to that. Avoid.

Absolutely shocking customer service, I made order and paid in full in 31/march 2026 and still to this day NOT had my order all I e had is excuses from the Iran war to staff illness to trucks breaking
I ordered with this company to get my roof panels quickly but they are still not here and when y call u spend 20mins plus on phone with no answer and you email Sarah Harding and get excuses, I’m building a house and can’t keep waiting to progress as solar booked go on new build
The company doesn’t care about the extra cost I’m having due to their failure to supply
I’m requesting a full refund to get roof by another company that have it in stock
If u want stress free builds and costs then avoid colour clad profiles

Great from start to finish
Delivery on time driver was pleasant and helpful 😀

Expert advice and prompt delivery

Where to start….

Late deliveries, lies, unusable items, missing items, unnecessary items, different colour panels, van breakdowns… (still awaiting their rac report), cutback variations from 50 to 100mm, the owner/director won’t ever talk to you, the manager ignores the best he can. I could go on.

Please, whatever you do order from somewhere else! My second barn I used Briarswood and they have been amazing, delivered on time, had an issue with 1 sheet and new one was delivered 2 days later. Fantastic, DO NOT USE COLOURCLAD!

Delivery 3 weeks late - A real shame, friendly on the phone but sadly can't be trusted, shame wanted to support familly owned UK company but as per the many other poor reviews, dates keep changeing. Now minimum of 3 weeks delay. If you need your order on time, don't use this guys. No information or update until you call them. Item is ready but they don't bother to dispatch for what ever reason.

Great service. Great website to order from. Everyone is very happy with the product. Thanks guys.

We chose this company as the product was exactly what we wanted at a very competitive price, even with the delivery charges. Unfortunately we had numerous hiccups with failed delivery times and lack of promised phone calls. Luckily we had factored in a long lead time but having to stay in to receive the delivery and then it not appearing was very frustrating. When the delivery finally came the driver, Bear, was very helpful and a great ambassador for the company. We have our roofing sheets and are now very happy.

The worst company I have ever worked with. They make promises, don't answer the phone and cost me a lot of nerves and 5 months of waiting. I only got my money back through a PayPal case. I definitely don't recommend anyone to start with this lying company.

Let down time and again by this company, promising delivery and then being cancelled...also sheets damaged on edges where they had been strapped down.
Would not recommend

Wow probably the worst sales lady I have ever spoken to 9.10 am 11/02/26 totally disinterested in selling the company’s products ,we are currently doing two massive barn conversions and wanted a sample of the black fibre cement product before ordering ,and we need to order 1260 sheets !! I asked about the fading of the black she could not give a real answer other than it will fade over the next 100 years.Than proceed to tell me how busy they are and basically they don’t need my business even if it only requires them just sending a small sample.I be honest I’m glad I came on here and see the other reviews and remember in business the sun doesn’t all ways shine.