Comet Lighting Limited Opiniões 

9117
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a floor lamp and shade, which look amazing in my living room. I love the unusual design and range of colours. The incorrect colour stand was send initially, but the company were fantasti... Ver mais

Classificada 5 em 5 estrelas

Couldn’t recommend this company more. Beautiful lamp and such amazing customer service. Ordered a Aartin table lamp, had a small issue with the lamp stand and this was sent back and a new one sen... Ver mais

Classificada 5 em 5 estrelas

I have been looking for a replacement shade for a ceiling fan/light that I had bought in Italy. Even though my original purchase wasn’t from this company they were very helpful in trying to find a rep... Ver mais

Classificada 5 em 5 estrelas

Fabulous company, ordered a beautiful Marietta light that I found cheaper here than other sites and was delivered quickly and without issue. Once fitted, and much to my horror someone smashed the glas... Ver mais

Informações sobre a empresa

  1. Loja de Iluminação

Escrito pela empresa

If your looking for friendly, impartial advice we're your one-stop-shop for the very latest in lighting. Comet Lighting is one of the best internet resellers as we work closely alongside our suppliers to provide the most up to date lighting and we are dedicated to being the most affordable lighting seller in the UK.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

9 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(9117)

73 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The light fitting arrived quickly

The light fitting arrived quickly, unfortunately the light was damaged but the communication and response from Comet Lighting was first class. They replaced the light very promptly. Great service Thank you

5 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Arrived promptly

Arrived promptly, and very well wrapped and boxed.

The light fitting i bought looks amazing i love it.

Absolutely beautiful.

Well worth the money 😍

31 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outdoor security


Website clearly explained the different options for various outside lights.
Arrived quickly.
Good price

25 de janeiro de 2025
Classificada 4 em 5 estrelas

Update to an earlier review, Comet Lighting came through!

I left a review on the 8th December which was negative as I found no way to communicate with this company. Since then we have been in contact. They have corrected their phone number on their website and they processed the return I wanted very quickly and efficiently. I could not edit my previous review but wanted to post this correction.

21 de dezembro de 2024
Opinião espontânea
logótipo da Comet Lighting Limited

Resposta da Comet Lighting Limited

Thank you very much for the review Quentin. We appreciate your patience and understanding in this matter & apologise for the inconvenience caused. Looking to serving you again soon!

Classificada 5 em 5 estrelas

Great customer service

Great customer service. A light had failed within its 5 year warranty period and a full refund was provided so that I could purchase a replacement

27 de novembro de 2024
logótipo da Comet Lighting Limited

Resposta da Comet Lighting Limited

Thank you very much for your review. We are always here to provide the best solutions to our customers.

Classificada 1 em 5 estrelas

Comet are now refunding the cost of the lamp

Very poor customer service. I have emailed requesting an RMA for a lamp which is faulty. At first Ady seemed helpful but then since Wednesday he had not responded it sent the RMA which he had said he would do. I am now out of time for the return due to Comet Lighting not dealing with this. Their returns policy stipulates emailing them prior to returning a product yet they do not respond and thus the product cannot be returned and we have no other option but to keep it but not use it.

16 de novembro de 2024
logótipo da Comet Lighting Limited

Resposta da Comet Lighting Limited

Thank you for your honest feedback. We're glad to have resolved this by processing your refund, and we sincerely apologise for the delay and inconvenience caused during the process.

Classificada 5 em 5 estrelas

Issues with a light but great customer service…

I had issues with a light however I would like to actually say this has been dealt with and I’m impressed with the customer service. I’ve been given a full refund and I don’t have to mess around with having to pay and arrange to send it back the company have said I can just dispose of it myself. They have rang me numerous times to keep me updated and check that I have received the money back in my bank account so I’m very happy with the customer service

5 de novembro de 2024
logótipo da Comet Lighting Limited

Resposta da Comet Lighting Limited

Thank you so much for your review Anna. We appreciate the patience and understanding you shown while we were resolving your issue.
Hoping to serve you again soon!

Classificada 4 em 5 estrelas

Good choice of products at competitive prices

Good choice of products at competitive prices but they used to offer telephone sales for enquiring about specific products etc. Now it's all based by email and online ordering. I question Comet's efficiency. I ordered two items, one light unit at over £100 and a single downlight at £6. Why there were two separate deliveries on consecutive days when the down light was such a small item, it would have fitted in the same package? Reducing costs in one hand whilst incurring unnecessary costs in the other.

18 de junho de 2024
logótipo da Comet Lighting Limited

Resposta da Comet Lighting Limited

Thank you for your feedback. We’re glad you found our product range and prices appealing. We appreciate your thoughts on the separate deliveries and will review our processes to improve efficiency.

Your input helps us serve you better, and we hope to serve you again soon.

Classificada 1 em 5 estrelas

Still not received items

Placed an order on the 2nd May (18 days ago), received and confirmation email saying; "Thank you for your purchase! We're getting your order ready to be shipped. We will notify you when it has been sent", but since then I've not had an update despite emailing twice (just emailed for a 3rd time today) and calling on multiple occasions. Not sure what is going on as this company has many good reviews.

20 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Repeat customer still very satisfied

I’ve ordered lights from Comet on several occasions previously and my experience has always been great. Good value products, easy to order and very quick to despatch the items. I can fully recommend this supplier based on my experience.

25 de abril de 2024
Classificada 1 em 5 estrelas

Poor communication

Lights arrived in good time, but when the electrician got round to installing them, three of the four lights were found to be faulty. Reading the comments it seems to be a recurring issue that faulty stock is resold to future customers as new. Only contact with the company seems to be through email, and I cant seem to get to any conclusion.

17 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Arrived promptly

Arrived promptly, and very well wrapped and boxed.

The light fitting i bought looks amazing i love it.

Absolutely beautiful.

Well worth the money 😍

7 de abril de 2024
Opinião espontânea

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