Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Exceptional customer service! Despite rare issues (which are often not their fault), Comment Picker always responds to our messages within minutes, swiftly assisting in resolving any problems. Their... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a problem connecting Comment Picker with Facebook, so I texted them on IG and got the help very quickly. The app is very user-friendly and fast, with warm recommendations for the giveaways.

A empresa respondeu

Classificada 5 em 5 estrelas

I had a problem on the website with the login button. Instant reply on Facebook and problem solved in less than 3 minutes :) Perfect!

A empresa respondeu

Classificada 5 em 5 estrelas

I was facing a problem with my facebook account and Honestly I wasn’t expecting that much help from comment picker! Someone assisted me for almost 30mins+ and solved my case in the most efficient w... Ver mais

Informações sobre a empresa

  1. Serviço de marketing online
  2. Agência de redes sociais

Escrito pela empresa

Comment Picker is a platform of social media and giveaway tools that helps businesses to grow online and connect with their audience. Besides social media tools, Comment Picker offers a lot of simple and easy to use tools to make everyone's lives easier.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

33 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Exceptional customer service

Exceptional customer service!
Despite rare issues (which are often not their fault), Comment Picker always responds to our messages within minutes, swiftly assisting in resolving any problems. Their team is unfailingly polite and helpful. I cannot recommend this company enough

13 de maio de 2024
Opinião espontânea
logótipo da Comment Picker

Resposta da Comment Picker

Thank Callum, really appreciate your review. Hopefully Meta will have less issues from now on!

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service
Fast reply on DM “instagram”
Humble team
Special thanks to “Koen”

6 de maio de 2024
Opinião espontânea
logótipo da Comment Picker

Resposta da Comment Picker

Thank you so much! Appreciate your review :)

Classificada 5 em 5 estrelas

Warm recommendation for IG giveaway

I had a problem connecting Comment Picker with Facebook, so I texted them on IG and got the help very quickly. The app is very user-friendly and fast, with warm recommendations for the giveaways.

3 de maio de 2024
Opinião espontânea
logótipo da Comment Picker

Resposta da Comment Picker

Thank you so much for your review Nina!

Classificada 5 em 5 estrelas

Amazing speak to set up and start to…

Amazing speak to set up and start to use! And give me a great help while I just have a short time to complete a lucky draw!

2 de abril de 2024
Opinião espontânea
logótipo da Comment Picker

Resposta da Comment Picker

Thank you! Happy to help :)

Classificada 5 em 5 estrelas

Amazing product and the service is…

Amazing product and the service is second to none. Asked a few questions and had a reply within minutes. Keep up the great work. The tool is amazing for TikTok users who have a business.

28 de março de 2024
Opinião espontânea
logótipo da Comment Picker

Resposta da Comment Picker

Thank you so much Russel!

Classificada 5 em 5 estrelas

I was facing a problem with my facebook…

I was facing a problem with my facebook account and Honestly I wasn’t expecting that much help from comment picker!
Someone assisted me for almost 30mins+ and solved my case in the most efficient way.
I will highly recommend them to my friends & family!
Very helpful & supportive

18 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great tool for giveaways

We have been using Comment Picker for years and are very satisfied with it. They really think of everything and develop new and practical functions all the time. Love it and 100% recommend!

18 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional Service and Swift Support

I recently had the pleasure of using Comment Picker's services and I want to share my highly positive experience with this company. From the outset, the Comment Picker team demonstrated professionalism and a genuine commitment to customer satisfaction.

When I encountered a minor challenge, I reached out to their support service. The response was not only prompt but incredibly helpful, providing me with the exact solution I needed to resolve the issue quickly and efficiently. This level of swift and effective customer support is rare and truly impressive.

In addition to the excellent support, I was pleasantly surprised by the ease of using their platform, which is intuitive and well-designed, making my overall experience effortless and enjoyable.

In conclusion, I highly recommend Comment Picker's services to anyone looking for a reliable and easy-to-use solution for picking comments. Their team offers exceptional service, demonstrating a true passion for helping and enhancing the user experience. Thank you, Comment Picker, for the remarkable support and for an outstanding overall experience!

12 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

This is true customer service.

I had a small issue with one of the post filters. I sent a message by Facebook and within an hour not only had a received a reply but a new realease had been published. Ive never seen such a fast response to a bug report.

This is true customer service.

8 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I bought monthly subscription from from…

I bought monthly subscription from November 27, 2023 of commentpicker from patreon.com
I was charged next month on 26 December 2023 even I requested to stop subscription.
They canceled subscription on 26 December 2023 and charged me one month more.

I requested a refund and they refused to give it.
Poor service, poor staff, I don' t recommend.
Creator page URL: commentpicker.com
provider: patreon.com

Some mentions:

1. The option to unsubscribe is hard to find
2. They charged me even though the subscription was canceled
3. The billing cycle is not visible and don t know how they calculate when they renew subscription
4. Cancelation of subscription was done on 26 December 2023 so before 27
5. they do not respect customer rights and commercial laws
6. Also it worth mentioned the bugs of the application in selecting comments from facebook

26 de dezembro de 2023
Opinião espontânea
logótipo da Comment Picker

Resposta da Comment Picker

Update:
Hi Sergiu,

I have sent you a message via Patreon to find a good solution :)

Thanks for your reply.
____

Hi Sergiu,

Thank you for your review. We regret to hear about your dissatisfaction but feel it's important to clarify the situation for a better understanding.

As per our clearly stated policy, which all subscribers agree to upon joining, cancellations must be processed before the billing cycle renews. In your case, the cancellation request was made after this deadline had passed. This policy aligns with Patreon's guidelines and is a standard practice in subscription services.

We emphasize the importance of our users being aware of and understanding these terms to prevent any such inconveniences. Unfortunately, once the billing cycle is complete, we are unable to issue a refund.

We appreciate your feedback and hope this explanation helps clarify the matter for both you and our user community.

We hope to see you back soon, and thanks again for your subscription.

Classificada 1 em 5 estrelas

Antivirus says it's a phishing site

I used to love and use this app with no problem. But today, I got a message from my antivirus saying the connection was blocked because it's a phishing page. I even double-checked the URL and it was the original site.

25 de setembro de 2022
Opinião espontânea
logótipo da Comment Picker

Resposta da Comment Picker

Thanks for your review.

Which antivirus software are you using? So we can friendly asked them to remove it, since we are not a phishing website :)

Classificada 1 em 5 estrelas

the app does not select all comments or…

the app does not select all comments or users

12 de março de 2022
Opinião espontânea
logótipo da Comment Picker

Resposta da Comment Picker

Hi Caro,

Sorry to hear that. Can I help you make it work for you? :) You could send us a message via Facebook or Instagram.

Regards,
Koen
Comment Picker

Classificada 5 em 5 estrelas

User-friendly!

User-friendly! Quick to setup and easy to use. The instructions were very easy to follow and I had the tool up and running within less than 5 mins.

18 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Brillant tool

Brillant tool, offers so many features, and the developer is friendly and helpful! All the tools are also free. Highly recommended!

30 de março de 2021
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais