Concept Global Opiniões 364

TrustScore: 4 em 5

4,2

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Classificada 5 em 5 estrelas

I love the sling bag! It is high-quality and everything as described. I mistakenly ordered the smaller bag. When I contacted customer service, Justine was absolutely amazing with the customer service... Ver mais

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Classificada 1 em 5 estrelas

Long shipping and products come straight from China. Asking very high prices and advertising it as better quality, when in reality it is not!!

Classificada 5 em 5 estrelas

The bag is so useful and I’m glad i bought from concept global. I been searching to find the best bag for me for holiday and I saw on instagram then i look for bag and found one then order straight aw... Ver mais

Classificada 5 em 5 estrelas

For the past two weeks, I've had added peace of mind walking in public places because my new CONCEPT GLOBAL crossbody bag 2.0 has protected well my daily personal items: wallet, business card holder,... Ver mais

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4,2

Bom

TrustScore: 4 em 5

364 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 93% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 5 em 5 estrelas

The bag is so useful and I’m glad i…

The bag is so useful and I’m glad i bought from concept global. I been searching to find the best bag for me for holiday and I saw on instagram then i look for bag and found one then order straight away. When I got it and I start put on then look at mirror. I feel more safe now. Now I’m look forward for my holiday in summer.

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great bag and great service!

Great bag and great service!
High quality bag. I do prefer the 1.0 over the 2.0 which is why I contacted them about switching my 2.0 for the 1.0 and they were very fast in replying and helping me!

10/10 would recommend.

17 de abril de 2026
Opinião espontânea
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Resposta da Concept Global

We’re really glad to hear you love the bag and had a smooth experience with our support team. It means a lot that you reached out and we could help you get the version that suits you best.

Appreciate the recommendation!

Classificada 5 em 5 estrelas

My always companion

I have had mine for about two weeks and I use it all the time. I’m heading to New York City next week and I’m so happy I will have it on my trip. I feel so much better not having my credit cards, cash, and phone in my pocket/s. Now I will not be worrying about them falling out and losing them.

13 de abril de 2026
Opinião espontânea
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Resposta da Concept Global

Wishing you an amazing trip, and thank you again for your support! 🙌

Classificada 5 em 5 estrelas

Cross body bags

I bought 2 cross body bags for traveling. I gave one to my nephew and kept one for myself. I used mine on a recent trip to St Marteen. It was perfect for holding everything I needed. My passport,wallet,phone and cash all fit nicely. All of that would never have fit in my swimsuit pockets. The order was delivered faster than I expected.
I highly recommend this product.

16 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

Thank you so much for your review! 😊

We’re glad to hear the bag was perfect for your trip and fit all your essentials comfortably. Also great to know it arrived faster than expected!

We really appreciate your recommendation 💛

Classificada 5 em 5 estrelas

Pleased with sling bag and fast delivery!

Great company with great customer service. Seamless purchase. My order arrived in lightning speed. Being in Hawaii I was shocked to have received my sling bags so quickly. Received a thank you letter from the founder as well which was a nice touch. This company radiates good vibes.”

6 de abril de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

We’re really glad everything—from the sling bag to the quick delivery—felt just right. And happy the little note from the founder added that extra touch. Thanks for sharing this with us, it truly means a lot 💛

Classificada 5 em 5 estrelas

I love the sling bag, and the customer service!

I love the sling bag! It is high-quality and everything as described. I mistakenly ordered the smaller bag. When I contacted customer service, Justine was absolutely amazing with the customer service she provided. Her response was in minutes of my original email, and it was almost like chatting with her. She made it so seamless and easy. I recommend the product, and if you need it, the customer experience was fabulous!

2 de abril de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

So happy to hear this—thank you for sharing your experience! 🙌

We’re glad you’re loving the sling bag and that it met your expectations in both quality and design. And we’ll definitely pass your kind words along to Justine—she’ll be thrilled to hear this! 💛

Mistakes happen, but we’re always here to make things as smooth and easy as possible. Thanks again for your trust and recommendation—it truly means a lot to us!

Classificada 5 em 5 estrelas

Peace of Mind

For the past two weeks, I've had added peace of mind walking in public places because my new CONCEPT GLOBAL crossbody bag 2.0 has protected well my daily personal items: wallet, business card holder, metal credit card holder, pocketknife, key sets, and billfold. ‘Well constructed’ was my initial impression after removing each of my black & beige bags. The improved low-profile ‘2.0’ crossbody sling bags impressed. What stands out is the bag's 500D Nylon feeling sturdier — tough in a nice way, leaving zero doubt that my contents inside their zippered pockets will be protected from the weather. The steel cable straps (‘cut-proof’) were a standout safety feature, along with the close-to-the-body back zippered pockets. The YKK zippers, 3-point locking buckle system, and RFID-blocking lining throughout are shared with my leather Concept Global sling bags. The 500D Nylon collects lint when sitting against my cotton hoodies, but nothing a lint roller can't handle. I am very pleased with the 2.0 crossbody bags.

11 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

Love this—thank you so much! 🙌

We’re really glad the 2.0 is giving you that extra peace of mind—that’s exactly what it’s made for. Great to hear the build, security features, and materials all stood out.

Appreciate the note on the lint too—super helpful feedback. 🙏

Enjoy your bag and thanks again for the support!

Classificada 5 em 5 estrelas

I enjoy the sling bag while doing my…

I enjoy the sling bag while doing my cruises, hold everything I need, cellphone, wallet, passport and money, I am a lefty and I have no issues with the bag, sits under my right arm and easy access to everything

17 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

Love hearing this—thank you so much! 🙌

Wishing you many more smooth and enjoyable trips ahead! ✈️🌊

Classificada 5 em 5 estrelas

This is one of my favorite bags

This is one of my favorite bags. I use this when I travel with my family and on daily commutes/rides on my motorcycle. The RFID is legit. So much so, my push to start car can't recognize the key when it is in the bag. Lightweight and comfortable. A great quality product.

18 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

Thank you so much for this review! 🤍

We love hearing how you’re using your bag both for everyday rides and family travels—that’s exactly what it’s designed for. And it’s great to know the RFID protection is doing its job that well 🙌

Classificada 5 em 5 estrelas

I took advantage of the BOGO deal

I took advantage of the BOGO deal. The bags arrived about 2.5 weeks after. I am a lefty and normally wear a sling bag in the front with the pocket openings pointing up. Unfortunately, the sling bags were right-sided and if I were to use it as it would normally, the bag will be on its side or it will have to go on my back.

I emailed customer service and they responded promptly. They were very gracious about solving my concern and gave me a refund. They suggested sharing the sling bags to someone who might want it, so I gave it to my wife who had been using it regularly. She loves the bag as it answers her needs when at work. They are large enough to fit her essentials.

I wish that I could have one for myself as well, but I am overwhelmed by the customer service response, which is why I’m giving them five stars.

20 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

Thank you so much for taking the time to share this — we truly appreciate it!

We completely understand how the right-sided design didn’t work for your preference, especially as a lefty, and we’re really glad we were able to help resolve things quickly for you.

It also means a lot to hear that your wife is enjoying the bag and finding it useful for her daily needs — that’s exactly what we hope for!

Your kind words about our customer service truly mean a lot to our team. Feedback like yours keeps us motivated to keep improving.

If we ever release a more lefty-friendly version in the future, we’d love to have you try it!

Thanks again for your support.

Classificada 5 em 5 estrelas

Great Sling Bag

This bag is slightly bigger than the previous bags and it's great to carry everything you need.

19 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

Thank you so much for your feedback! 😊
We’re glad you’re enjoying the extra space—it really makes a difference when carrying your essentials.

Appreciate your support!

Classificada 3 em 5 estrelas

Was Disappointed, Now Appeased.

Update: I am updating to 3 stars as I just rec'd the products on the 21st and they seem ok. Will need to travel and use them to check out their durability. The reason for 3 stars is the fact that I was not provided an estimated arrival date when I ordered and did not realize they were made overseas and would require an extensive delivery time.

I ordered 2 sling bags on March 10th. Paid with PayPal. Have not heard anything on when I might expect arrival of the products. I called day before yesterday, and they said they would put a tracker on it and I would have all the info. within 48 hours, have heard nothing from that effort. Sent an email to customer service yesterday and they responded fairly quickly. They said they couldn't find the order even after I sent the info from the PayPal invoice. They then said they would turn this over to someone to look into it further. I asked today when I might expect some type of response as to their investigation or a ship date? No response as of this time. If I don't hear from them soon, I will ask PayPal to recover my money. Dissappointed so far.

19 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

Thank you for your update—we truly appreciate you taking the time to share your experience.

We’re glad to see that your order has now been successfully delivered via USPS and that we were able to assist in locating it. We hope you’re enjoying your sling bags, and we’d love to hear your thoughts once you’ve had a chance to try them out.

We understand how frustrating it must have been not having clear tracking information initially, and we sincerely apologize for the inconvenience caused.

If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help.

Classificada 2 em 5 estrelas

I ordered a travel bag as a present for…

I ordered a travel bag as a present for a friend. It took 3 weeks to arrive. I have asked for their help to find my package. They replied but nothing of an information came to me. After I received the bag, it was a huge disappointment. It's nothing like the advertised product. It's a low quality flee market product at best. I asked for my money back which I have got so that's why I gave 2 stars instead of 1. Do not buy it!

14 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

We’re really sorry to hear about your experience, and we truly appreciate you sharing your feedback.

We did reach out to gather a few details so we could properly look into this, check your order, and assist you further, but we haven’t heard back yet. We’d still love the opportunity to review your case.

Please feel free to reach out to us anytime—we’re here to help.

Classificada 1 em 5 estrelas

MISLEIDEND

Ik ben erg teleurgesteld in mijn ervaring met Concept Global. Op de website werd een duidelijke Buy One Get One Free actie geadverteerd voor een prijs rond de €30-€40. Op basis daarvan heb ik de bestelling geplaatst.

Na betaling bleek ineens dat de actie alleen zou gelden voor een veel duurdere versie van het product en dat de prijs €79,90 zou zijn. Dit staat totaal niet duidelijk vermeld in de advertentie en voelt eerlijk gezegd erg misleidend.

Toen ik hierover contact opnam met de klantenservice kreeg ik alleen standaardantwoorden en werd er niet echt ingegaan op mijn klacht. Ondanks dat ik zelfs een screenshot heb van de aanbieding, werd er geen oplossing geboden.

Mijn advies: trap niet in dit soort aanbiedingen en lees alles extreem goed na, want de actie wordt naar mijn mening niet transparant gepresenteerd en de klantenservice helpt je ook niet verder.

10 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

Dank u wel dat u de tijd heeft genomen om uw ervaring te delen.

We hebben uw case nagekeken en kunnen bevestigen dat dit inmiddels is opgelost met onze klantenservice en naar tevredenheid is afgehandeld. We zijn blij dat we dit voor u hebben kunnen oplossen.

Fijne dag verder!

Classificada 2 em 5 estrelas

Bestilte en slingbag

Bestilte en slingbag, der kom efter 3-4 uger så ok her.
Kvaliteten er derimod noget tvivlsom og helt sikkert ikke pengene værd. De skriver der er special lås og rem der ikke kan klippes over. Det er ikke tilfældet.billig plastic / nylon. Kan ikke anbefales

5 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

Tak for din feedback.

Vi har tidligere kontaktet dig for at bede om dine ordreoplysninger, så vi kunne undersøge sagen nærmere. Desværre modtog vi ikke noget svar inden for Trustpilots 3-dages periode, og derfor kunne vi ikke finde ordren eller hjælpe yderligere.

Vi vil stadig meget gerne se nærmere på sagen. Du er velkommen til at kontakte vores supportteam og sende dit ordrenummer eller den e-mailadresse, der blev brugt ved bestilling, så vi kan undersøge det og hjælpe dig.

Du kan kontakte os her:
https://conceptglobal.co/pages/contact

Classificada 5 em 5 estrelas

Great company

Great company! Customer service is top notch!! Can't wait to use my bag!!!

4 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

We're so happy to hear you had a great experience with our team. We hope you love using your bag — enjoy every adventure with it!

Classificada 5 em 5 estrelas

Hello everyone

Hello everyone, I would like to share my experience of purchasing two crossbody bags from this wonderful company. Unfortunately, for personal reasons, I had to cancel the purchase. However, I was truly impressed with how this company handled everything. The customer service was impeccable. The team responded to all of my questions very quickly and processed my refund just as fast — without any unnecessary questions or complications. I am very grateful to them and highly recommend this company. You’re doing a fantastic job — please keep up the great work! Thank you so much!”

3 de março de 2026
Opinião espontânea
logótipo da Concept Global

Resposta da Concept Global

Thank you so much for sharing your experience with us. We truly appreciate your kind words.

While we're sorry the purchase didn't work out this time, we're really glad to hear that our team was able to assist you quickly and make the process smooth for you. Providing helpful and responsive support is very important to us.

Your recommendation means a lot, and we’re grateful for your trust. If you ever decide to shop with us again in the future, we would be more than happy to assist you.

Wishing you all the best, and thank you again for your support. 😊

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