I've been a ConnecTen customer for several years now. I have always received great service, including today, when Edgar helped me change my plan. It's nice to be able to reach a real human who is... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have traveled from Montana to Maine and have had nothing but great service, if I find myself in an area where i weak signal I call customer supposrt and they find the strongest signal and gets my mo... Ver mais
My Internet service is not always the best. It should be but one thing that is always the best is customer service!! I never have to wait always talk to a real person and always recommend Connecten fo... Ver mais
I've been using the internet on the road about a year now and with all three cell service options it has worked very well. Every time I move to a new location a quick email and in minutes it's updated... Ver mais
Informações sobre a empresa
Escrito pela empresa
We aren't just an internet service provider. We're a community. A blend of adventurers, remote workers, and digital enthusiasts. By choosing ConnecTen, you're not just getting exceptional internet service; you're joining a family committed to staying connected, no matter where life takes you.
Informações de contacto
1620 US-22 suite 325, Union, 07083, New Jersey, Estados Unidos da América
- 737-310-1010
- support@connecteninternet.com
- connecteninternet.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Top Notch Internet Service
I have been a customer of connecten for about a year and a half. I have traveled across the country using there service and only had minor problems here and there connecting. Mostly when I needed to change carriers for better connectivity. The other times I simply had no cell service in the areas out west I traveled to. I recently had an issue connecting to wi-fi and there customer service rep "Angel" answered my text quickly to resolve my problem. Connecten provides great Internet Service and there customer service is top notch. Thank you.

Resposta da ConnecTen Internet
It just plain works well
My ConnecTen service works extremely well. I travel the US during several months of the year. I have internet access while in transit, at any location with cell phone coverage, 24/7. I don't worry about clear view of the sky or buying more expensive options so it works while travelling. 2nd year using it and no issues at all.

Resposta da ConnecTen Internet
Great Experience Talking with Tyler
I talked to Tyler and he was exceptional. He was extremely nice, explained things very well making sure I understood everything. I have yet had a bad experience communicating with someone from ConnecTon.

Resposta da ConnecTen Internet
A great product and customer service
A great product and great customer service! Shout out to Tyler for the assist!

Resposta da ConnecTen Internet
I really appreciate Tyler
I really appreciate Tyler. He was so patient and compassionate to our situation as he extended our trial period a bit cause we were in a situation and most companies would not even care so that really helped us out a lot and I will spreading all the gospel about this Comoany and especially Tyler.. ❤️

Resposta da ConnecTen Internet
Outstanding Service once again.
Once again, Angel to the rescue. I have talked with Angel several times when I lost internet connectivity. On every occasion, she was able to quickly resolve the issue. As always, when I have needed help, within seconds, I was able to talk to a live person about my issue.

Resposta da ConnecTen Internet
Off the air after a trip to Canada.
I fired up my router after a long respite but no joy. Hadn’t used it since a summer trip to Canada. As usual, their support team didn’t disappoint. Mysti quickly figured out the issue and got me on the air again. Thanks!

Resposta da ConnecTen Internet
Worked okay
Worked okay, pretty good coverage.
Don't like who this company hires as spokespersons. They work with criminals, yuck

Resposta da ConnecTen Internet
I am looking for an internet provider
I am looking for an internet provider. Yesterday I found a video recommending Connecten, so I went to their website to check them out. It looked really good, but I had some questions about the service. There was a chat feature on the website, so I connected. During the conversation the representative asked for my name and phone number. I told them that I preferred to not give my personal information until I made a decision. The rep suggested I contact Tyler, the Marketing Manager, and gave a phone number. Today, in the middle of my workday, I received a phone call from a loud-speaking person, identifying himself as Tyler. I told him I had specifically said I did not wish to be called, and he replied, “Well, you got called anyway.” I began to speak again, and he over spoke me, at which point I told him I was just reading through information on his service and had been considering signing up, and again he interrupted me, attempting to move forward with the signup. I told him I no longer was interested, and he replied, “Well, good LUCK, trying…”, and I hung up. I do not wish to do business with rude people. His behavior completely changed my perception of the business.

Resposta da ConnecTen Internet
Fast, Easy, Always Available Internet
I have been with ConnectTen for just over a year. The convenience of having an Internet connection is awesome when we are at shows and the show wants to charge us for access.
With ConmecTen, my network is already setup and ready to go as soon as it connects. No entering new passwords, no open networks, just plug in and go.
Speeds are good too. I can usually get high 100’s Mb/sec speed when most of our neighbors at the shows are getting under 25.
With the big 3 networks to choose from, I have not ever found a place I couldn’t connect.
Now with the new app due out soon, it will be even easier to choose a cell provider and get online.
If you need a good, fast network when not at home, ConnecTen will serve you well.

Resposta da ConnecTen Internet
Best service hands down
Best service hands down, prompt service.

Resposta da ConnecTen Internet
It helps financially to downgrade when…
It helps financially to downgrade when times are difficult. It’s got to get better soon….Connecten is very understanding which also helps…

Resposta da ConnecTen Internet
I love the fact that this company is…
I love the fact that this company is very responsive and yes I'll say it they speak English that is understandable......
I just got there home plan and love the fact that I have two weeks to decide which carrier I want to stick with
A++++

Resposta da ConnecTen Internet
Team is always a pleasure to work with…
Team is always a pleasure to work with especially changing locations frequently. Angel was one of the technicians that really assisted us.

Resposta da ConnecTen Internet
As always prompt service and great…
As always prompt service and great communication.

Resposta da ConnecTen Internet
Simply the best!
We travel the US and value our internet connectivity. After watching countess UTube vids and reading even more reviews, we decided to try Connecten. After a little more than one year and traveling from New England to Southern CA and back, we could not be any happier with our router, the service and most importantly, their Technical/Customer Support; especially Misti. When we’re in poor reception areas, we simply text Misti and she quickly answers and starts refining our router’s reception. Its worked everytime and we’ve never waited for good reception more than 10 minutes. That’s sumply world-class. And, Misti does it all with professionalism, grace, humor and speed. Her constant communication and follow-up makes u feel ur the only customer they have. And, each time we’ve camped in a difficult/remote reception area, Misti has been able to magically get us good reception. Cannot say enough good things about Connecten or Misti.

Resposta da ConnecTen Internet
ConnecTen Internet: Beyond Reproach Outstanding
ConnecTen Internet has a great product, and outstanding customer service. One time I had to move the antenna array from the rear of my trailer to the front to get better reception, but honestly, how often is one NOT in cell tower range? This is SO much better AND cheaper than any satellite subscription, or at the very least the go-to as the main back-up for satellite. I'm truly impressed with it, and am a customer for life.

Resposta da ConnecTen Internet
The team at Connected are the best and…
The team at Connected are the best and the service is great both me and my wife work from our camper while we are on the road we had a connection issue and I called them and Rochelle had us up and on the best network for our area that we are staying in. I can't say enough good about this company if you are looking for a Great internet service go with them you won't regret it.

Resposta da ConnecTen Internet
Works well
The service works well and has the feature of working anywhere, city, rural, camping in the mountains, it's unique. Tyler is their main rep and true gem - very capable and eager to be of service. Rare in this tech area. Highly recommend!

Resposta da ConnecTen Internet
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